The Energon Pub

News Credits: 1 · Sat Apr 10, 2010 9:44 am

Two weeks ago I placed an order with Ages 3 and Up. The order arrived yesterday. I thought the shipping was fast and the items were well boxed; however...

They sent me the wrong items! Grrrrr

Out of the 4 items i ordered, 3 were correct. The last item i ordered was a city commander set, they set me a TF Crossfire add on kit instead.... :S

I emailed them yesterday, hopefully they clear this up.

Its not likely that they will insist that I pay return shipping? Because that would be not cool.

Sat Apr 10, 2010 9:49 am

They should refund your shipping costs, you won't loose out.

News Credits: 9 · Sat Apr 10, 2010 10:36 am

Yeah, it's their screw up so they should pay shipping.

News Credits: 9 · Sat Apr 10, 2010 11:03 am

Don't count on this, but I've heard of online retailers who will let you keep the incorrectly-shipped item and send you the right one. Cross your fingers...

Sat Apr 10, 2010 11:10 am

Hip-Hoptimus Rime wrote:Don't count on this, but I've heard of online retailers who will let you keep the incorrectly-shipped item and send you the right one. Cross your fingers...

If it'd cost more in return postage cost yeah, but for a Xfire set? Don't count on it.