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TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:30 pm

breastforce wrote:managed to speak to someone there on the phone, their advice is juct to keep trying, or wait a bit and try, they cannot process orders over the phone. I really think I will miss out now. I even had to call up to get my membership processed :evil:

Apparently online is working again now.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby necr0blivion » Mon Jan 30, 2012 5:30 pm

Weapon: Null-Ray Rifle
Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.


Agreed, but would've been MUCH better to just start beginning tomorrow morning so customers have the whole day to try and get in touch with them for problems.

It wouldn't be a big issue if everyone could put in their preorders this week, knowing that all would be honored.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby harrogatebantam31 » Mon Jan 30, 2012 5:33 pm

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Weapon: Gatling Cannon
Just tried again and it has gone through"
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:33 pm

necr0blivion wrote:
Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.


Agreed, but would've been MUCH better to just start beginning tomorrow morning so customers have the whole day to try and get in touch with them for problems.

It wouldn't be a big issue if everyone could put in their preorders this week, knowing that all would be honored.

Putting it up in the middle of the day is a lot more fair to people in different timezones though...if they put it up in the morning west coast folks would still be snoozing. This way they had time to build up so everyone could be aware of when to watch their computers.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby gothsaurus » Mon Jan 30, 2012 5:34 pm

:BANG_HEAD:
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Heavy B » Mon Jan 30, 2012 5:36 pm

Motto: "The best weapon isn't one you never have to fire, It's the one you only have to fire once."
Weapon: Gattling Gun
GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Aeravon » Mon Jan 30, 2012 5:37 pm

I had the unknown error several times in the last couple of minutes, but about the same time that Diem reported that it was supposedly back up, it worked for me.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby metaphorge » Mon Jan 30, 2012 5:37 pm

Motto: "Control the media, control their minds, control the battlefield!"
Weapon: High Energy MASER Cannons
I successfully talked to them on the phone. They said to continue trying to place an order until it was successful; they will not try to run the failed orders. Their system is being overwhelmed with volume.

(I had to try like fifteen times before my humble order for two Over-runs was successful.)
Last edited by metaphorge on Mon Jan 30, 2012 5:39 pm, edited 1 time in total.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Delicon » Mon Jan 30, 2012 5:38 pm

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gothsaurus wrote::BANG_HEAD:


TCC= :BANG_HEAD: , for sure.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:39 pm

Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
How recently did you try it? They only just got it back up.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Banjo-Tron » Mon Jan 30, 2012 5:39 pm

Motto: "My banjo is everything; defeat is ukelele"
metaphorge wrote:I successfully talked to them on the phone. They said to continue trying to place an order until it was successful; they will not try to run the failed orders. Their system is being overwhelmed with volume.

I got the same spiel on the phone and to be fair on the 3rd attempt it worked. I copied all my details into notepad so I could paste back in rapidly!!
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:42 pm

Delicon wrote:
gothsaurus wrote::BANG_HEAD:


TCC= :BANG_HEAD: , for sure.

To be fair to TCC there do seem to be an insane number of people all trying to preorder at once. Although they brought it on themselves by making the figure half of a pair that every club member will get the other half of and, last year, reporting exactly how quickly Ramjet sold out.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Banjo-Tron » Mon Jan 30, 2012 5:42 pm

Motto: "My banjo is everything; defeat is ukelele"
hey did I unwittingly violate some TOS? I got 2 runabouts and wanted to sell one to a UK member, is that not allowed?

DURR SCRAP THAT... I replied toa different thread 8-}
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:45 pm

TFCC wrote:This is not our server causing the issues. Looks like it is the credit card company. We are working with them to resolve.


Hmm.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Court Jester » Mon Jan 30, 2012 5:47 pm

Thank goodness my order of 40 Over-runs and 20 SG Drifts went through... SO RELIEVED... :twisted:
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby necr0blivion » Mon Jan 30, 2012 5:48 pm

Weapon: Null-Ray Rifle
From Facebook:

"Transformers Collectors' Club (Official)
The items are going to be turned off on the Club store until the problem at the credit card processing company is resolved. We are NOT sold out. The majority are still available. Thank you for your patience."


I really appreciate them doing that. I just tried to order for the 3rd time, and freaked because both figures were missing from the "Pre-Orders" stack.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Delicon » Mon Jan 30, 2012 5:48 pm

Motto: "Seibertron.com: Other sites lack the meat!"
Weapon: Battle Blades
Diem wrote:
Delicon wrote:
gothsaurus wrote::BANG_HEAD:


TCC= :BANG_HEAD: , for sure.

To be fair to TCC there do seem to be an insane number of people all trying to preorder at once. Although they brought it on themselves by making the figure half of a pair that every club member will get the other half of and, last year, reporting exactly how quickly Ramjet sold out.


I appreciate a lot of things the club does and have definitely dropped a few grand with them, but they have a habit of finding new and exciting ways to piss off the fanbase.

Pete's FB comment where he told everyone to "ease off" is ignorant at best and arrogant at worst.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby harrogatebantam31 » Mon Jan 30, 2012 5:48 pm

Motto: "Disorder and chaos are the natural positions of the universe...!"
Weapon: Gatling Cannon
They are now turning the items off until the problem is resolved.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Mkall » Mon Jan 30, 2012 5:48 pm

Weapon: Twin Sonic Cannons
Court Jester wrote:Thank goodness my order of 40 Over-runs and 20 SG Drifts went through... SO RELIEVED... :twisted:

Oh Jester, how you jest :P
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Heavy B » Mon Jan 30, 2012 5:49 pm

Motto: "The best weapon isn't one you never have to fire, It's the one you only have to fire once."
Weapon: Gattling Gun
Diem wrote:
Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
How recently did you try it? They only just got it back up.

a few minutes ago, i tried again and got the same message. i tried to call them but got a busy signal. WTF, I want runabout...
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby gothsaurus » Mon Jan 30, 2012 5:50 pm

Yeah, I appreciate that update as well. Gads, this is really stressful. Ya know!? :-?
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Vicalliose » Mon Jan 30, 2012 5:50 pm

Motto: "Focus on one thing at a time? Are you crazy!? WHO DO YOU THINK I AM!!!"
Weapon: Semi-Automatic Sonic Boomer Gun
Running it through my mind whether or not I even care about this. For that matter, I may not renew my membership. At this point I feel like giving the whole franchise the middle finger.
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby PaxCybertron82 » Mon Jan 30, 2012 5:50 pm

Motto: "Courage and a Sword"
Weapon: Electromagnetic Photon Laser
YAY! I got mine! I didn't actually want to get SG Drift, but I figured 3 months down the road, I'd just HAVE to have him because I'm a D about these things, so, Yay!

Runabout looks radical. I can't wait for Runamuck and Runabout to be on my Decepticon shelf. :CON:
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Heavy B » Mon Jan 30, 2012 5:51 pm

Motto: "The best weapon isn't one you never have to fire, It's the one you only have to fire once."
Weapon: Gattling Gun
i think they are sold out.


defeated
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Re: TFCC 2012 Exclusives Over-Run and Shattered Glass Drift Pre-Orders are Open!

Postby Diem » Mon Jan 30, 2012 5:53 pm

Dr. Heavy B wrote:i think they are sold out.


defeated

Read up a few posts. They've been taken down until the situation gets resolved.
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