by Diem » Mon Jan 30, 2012 5:30 pm
breastforce wrote:managed to speak to someone there on the phone, their advice is juct to keep trying, or wait a bit and try, they cannot process orders over the phone. I really think I will miss out now. I even had to call up to get my membership processed
by necr0blivion » Mon Jan 30, 2012 5:30 pm
Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.
by harrogatebantam31 » Mon Jan 30, 2012 5:33 pm
by Diem » Mon Jan 30, 2012 5:33 pm
necr0blivion wrote:Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.
Agreed, but would've been MUCH better to just start beginning tomorrow morning so customers have the whole day to try and get in touch with them for problems.
It wouldn't be a big issue if everyone could put in their preorders this week, knowing that all would be honored.
by gothsaurus » Mon Jan 30, 2012 5:34 pm
by Heavy B » Mon Jan 30, 2012 5:36 pm
Psycho Warrior wrote: Heavy B, the man who can open armor plating with his bare ass. To fight a bear no less.
by Aeravon » Mon Jan 30, 2012 5:37 pm
by metaphorge » Mon Jan 30, 2012 5:37 pm
by Delicon » Mon Jan 30, 2012 5:38 pm
gothsaurus wrote::BANG_HEAD:
, for sure.
by Diem » Mon Jan 30, 2012 5:39 pm
How recently did you try it? They only just got it back up.Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
by Banjo-Tron » Mon Jan 30, 2012 5:39 pm
metaphorge wrote:I successfully talked to them on the phone. They said to continue trying to place an order until it was successful; they will not try to run the failed orders. Their system is being overwhelmed with volume.
by Diem » Mon Jan 30, 2012 5:42 pm
Delicon wrote:gothsaurus wrote::BANG_HEAD:
TCC=
by Banjo-Tron » Mon Jan 30, 2012 5:42 pm
by Diem » Mon Jan 30, 2012 5:45 pm
TFCC wrote:This is not our server causing the issues. Looks like it is the credit card company. We are working with them to resolve.
by Court Jester » Mon Jan 30, 2012 5:47 pm
by necr0blivion » Mon Jan 30, 2012 5:48 pm
by Delicon » Mon Jan 30, 2012 5:48 pm
Diem wrote:Delicon wrote:gothsaurus wrote::BANG_HEAD:
TCC=
To be fair to TCC there do seem to be an insane number of people all trying to preorder at once. Although they brought it on themselves by making the figure half of a pair that every club member will get the other half of and, last year, reporting exactly how quickly Ramjet sold out.
by harrogatebantam31 » Mon Jan 30, 2012 5:48 pm
by Mkall » Mon Jan 30, 2012 5:48 pm
Court Jester wrote:Thank goodness my order of 40 Over-runs and 20 SG Drifts went through... SO RELIEVED...
by Heavy B » Mon Jan 30, 2012 5:49 pm
Diem wrote:How recently did you try it? They only just got it back up.Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
Psycho Warrior wrote: Heavy B, the man who can open armor plating with his bare ass. To fight a bear no less.
by gothsaurus » Mon Jan 30, 2012 5:50 pm
by Vicalliose » Mon Jan 30, 2012 5:50 pm
by PaxCybertron82 » Mon Jan 30, 2012 5:50 pm
by Heavy B » Mon Jan 30, 2012 5:51 pm
Psycho Warrior wrote: Heavy B, the man who can open armor plating with his bare ass. To fight a bear no less.
by Diem » Mon Jan 30, 2012 5:53 pm
Dr. Heavy B wrote:i think they are sold out.
defeated
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