TFCC Subscription Service Details Revealed

Feel free to discuss anything about any of the thousands of Transformer toys here. Anything from Generation 1 all the way to the soon to be released, the never to be released or the hope to be released is fair game! Want to show off your stuff? Please post your's and see others in the Transformers Collections Forum.

Re: TFCC Subscription Service Details Revealed

Postby Burn » Tue Aug 21, 2012 9:22 pm

Stormrider wrote:
Clayface wrote:I got an e-mail response from the club today regarding the issue:

There was a bad software update yesterday that caused about 20 invoices to be sent to the wrong email address. We hope to have all of this sorted out today.



Wow. That's it for an explanation and apology?! They don't even mention that people's personal information got sent to out to other people. Unbelievable.


What's so unbelievable? They don't understand the term "customer service".

And it's NEVER directly their fault.
Image
Cobotron wrote:I'm drunk as **** right now!
WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
Burn
Forum Admin
Posts: 44547
News Credits: 114
Joined: Mon Jun 30, 2003 2:37 am

Re: TFCC Subscription Service Details Revealed

Postby Clayface » Tue Aug 21, 2012 9:35 pm

Agreed, Burn. It was a lackluster response from them, and very disappointing to see them not offer any apology, and not make any effort to make it right.
Clayface
Mini-Con
Posts: 8
Joined: Wed Aug 22, 2007 11:29 am

Re: TFCC Subscription Service Details Revealed

Postby quickmixed » Tue Aug 21, 2012 11:50 pm

Clayface wrote:Agreed, Burn. It was a lackluster response from them, and very disappointing to see them not offer any apology, and not make any effort to make it right.


Every stuff up that the club has been responsible for in my past three years of membership has never been their fault :roll: No fault equals no apology. At least, that's what they try to tell you.
WANTED TO BUY

C-125:Shoki, C126:Getsui, C127:Yukikaze, C129:Seizan. MIB + unused stickers PM for details.
quickmixed
Vehicon
Posts: 364
Joined: Tue Nov 09, 2010 10:00 pm

Re: TFCC Subscription Service Details Revealed

Postby Burn » Wed Aug 22, 2012 1:50 am

quickmixed wrote:
Clayface wrote:Agreed, Burn. It was a lackluster response from them, and very disappointing to see them not offer any apology, and not make any effort to make it right.


Every stuff up that the club has been responsible for in my past three years of membership has never been their fault :roll: No fault equals no apology. At least, that's what they try to tell you.


Their biggest fault is allowing comments said in this thread to happen.

So only 20 people were affected? Hey no worries ... it wouldn't hurt them to issue a statement though and apologise to everyone publicly.

Instead they apologise to the individuals (well we assume they have) leaving the rest of us to tear their business practices down while they hunker down in their little bunkers surrounded by their 386DX computers on dial-up.
Image
Cobotron wrote:I'm drunk as **** right now!
WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
Burn
Forum Admin
Posts: 44547
News Credits: 114
Joined: Mon Jun 30, 2003 2:37 am

Re: TFCC Subscription Service Details Revealed

Postby Banjo-Tron » Wed Aug 22, 2012 1:58 am

Motto: "My banjo is everything; defeat is ukelele"
Curse those bad software updates... always doing random things like sending invoices to the wrong people. Poor TFCC. :roll:
User avatar
Banjo-Tron
Godmaster
Posts: 1690
News Credits: 2
Joined: Wed Oct 19, 2011 6:51 am
Location: UK, Surrey

Re: TFCC Subscription Service Details Revealed

Postby mooncake623 » Thu Aug 23, 2012 9:35 am

Weapon: Concussion Rifle
is it safe to subscribe yet?

Also if my membership ends around March do I need to renew before I can subscribe? Or do can i still subscribe without renewing my membership since I am currently a member at the time of this offering?
Looking for:
Botcon Redux Spark (Pyro)
"Comfort is the death of creativity "
"My country is the world... and my religion is to do good"
Image
User avatar
mooncake623
City Commander
Posts: 3717
News Credits: 162
Joined: Sun Aug 07, 2011 10:27 am
Location: NYC
Strength: 8
Intelligence: 8
Speed: 8
Endurance: 6
Rank: 5
Courage: 9
Firepower: 10
Skill: 7

Previous

Return to Transformers Toys Discussion

Ending Soon On eBay

TRANSFORMERS 5 The Last Knight Movie RC Remote Radio Control Robot Sqweeks NEW - Time Remaining: 5 days 16 hours 17 minutes 33 seconds
TAKARA TOMY Transformers Revenge of the Fallen RA-24 Buster Optimus Prime MISB - Time Remaining: 7 days 2 hours 18 minutes 41 seconds
TRANSFORMERS AGE OF EXTINCTION GALVATRON SPINNING GRINDER ACTION FIGURES KID TOY - Time Remaining: 3 days 3 hours 19 minutes 21 seconds
Takara Tomy Transformers EXPO exclusive Movie Advanced Series Nemesis GrimLock - Time Remaining: 3 days 17 hours 20 minutes 41 seconds
Hasbro Transformers The Last Knight Berserker Optimus Prime Premier Robot Toy - Time Remaining: 5 days 11 hours 21 minutes 55 seconds
New Takara Tomy Transformers Legends series LG23 Galvatron - Time Remaining: 4 days 17 hours 34 minutes 38 seconds
Used Takara Tomy Transformers Legends series LG23 Galvatron - Time Remaining: 4 days 17 hours 35 minutes 30 seconds
JAPAN RARE Takara Tomy Transformers Legends LG-32 CHROMEDOME Action Figure MISB - Time Remaining: 5 days 12 hours 38 minutes 5 seconds
Transformers Podcast: Twincast / Podcast #185 - Carnage in Troja Major
Twincast / Podcast #185:
"Carnage in Troja Major"
MP3 · iTunes · RSS · View · Discuss · Ask
Posted: Sunday, September 24th, 2017
Website Security Test