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Toyworld contact details.

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Toyworld contact details.

Postby Arucard » Mon Sep 30, 2013 6:32 am

Does anyone know how I can get in touch with someone from Toyworld? I just bought Hardbone and Brainwave, but my Hardbone is completely missing his large cannon, there's just an empty space in the blister where it should be.
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Re: Toyworld contact details.

Postby JRFitzpatrick7 » Mon Sep 30, 2013 6:41 am

Motto: "It is an unfortunate fact that we can secure peace only by preparing for war."
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Try contacting whoever you bought it from for a replacement
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Re: Toyworld contact details.

Postby Arucard » Mon Sep 30, 2013 6:54 am

It would be preferable if the manufacturer could send me the missing cannon, as opposed to paying for shipping back the faulty product and then shipping a new one to me. After shipping costs, it'd only be $40 or so more expensive to just buy a new one entirely.

It's OK, I found their website printed on the box, and they have a contact email there.
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Re: Toyworld contact details.

Postby Agamemnon » Mon Sep 30, 2013 8:40 am

Motto: ""I'd be the President of the procrastinator's club if I ever got around to submitting my application.""
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If you got it from BBTS, they are pretty good about just sending you the missing parts. I'll defer to others on the other major retailers...
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