by WhiteNoise » Tue Mar 13, 2007 3:50 pm
I sell and buy off Ebay often and while I've had no problems, I know plenty that have. So if you're thinking of buying, here's some tips:
- Watch whatever item it is you are interested in, and don't place a bid until the last few minutes. Why? It helps keep the price down until the end of the auction and allows other bidders to know how much interest there is in it.
- Check their feedback rating. In most cases, buyers want to keep it as high as possible. Do not buy from zero feedback sellers no matter how good it sounds.
- Sellers that offer .01 or ridiculously low prices on the auction yet have dramatically high shipping are sellers who are technically cheating the Ebay system. Ebay makes most of their profit off the percentage of what the item sells for, not for the shipping.
- Pay for tracking and insurance and kep that information handy at all times.
- Stay in communication with the seller often.
- Pay for your items by credit card or Paypal, even money order. Just be it something that can be traced. Checks take too long and cause problems.
- If you pay by Paypal with your credit card and you still have problems or do not receive the item or it's not to your liking (damaged, wrong item, took too long), you can contact your bank within 6 months and file for a chargeback and you will get your money back within 72 hours.
- Feel free to ask the seller if the item shown in the auction is the one that is being sold. Most times sellers use stock or company photography. If it is not the same item, ask them to send you a clear picture and describe the item, contents and packaging clearly.
- Again, if the item arrives and it is not what you bid on, keep to friendly terms with the seller. It'll make life a little bit easier if you ask for a refund (and never ask for a refund on shipping). If they are unwilling to refund you or attempt to make you happy, then file an immediate claim with Ebay.
Honestly, there are a lot of risks in buying items this way. I'd say most people have positive auctions than negative ones. Stick to these and you should be okay.