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Would/Will Hasbro replace a broken Scapel?

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Would/Will Hasbro replace a broken Scapel?

Postby I AM MEGATRON » Wed Sep 01, 2010 4:32 am

It was broke when I bought it. :-(
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Mykltron » Wed Sep 01, 2010 4:52 am

Motto: "If I win again I'm still the champion. If you win HAH! that's just impossible.

Weapon: tea cup."
Their policy is to replace the item with something of equal value. You won't get a Scalpel for a Scalpel. You need to return it to the shop.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby I AM MEGATRON » Wed Sep 01, 2010 5:06 am

I doubt Rite Aid would replace it, especially since it's open.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Pretender Skywarp » Wed Sep 01, 2010 5:39 am

I AM MEGATRON wrote:I doubt Rite Aid would replace it, especially since it's open.


Have you still got the receipt?
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Re: Would/Will Hasbro replace a broken Scapel?

Postby I AM MEGATRON » Wed Sep 01, 2010 6:48 am

Maybe, not sure. They didn't have anymore Scalpels anyway.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Jesterhead » Wed Sep 01, 2010 6:58 am

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It's worth a shot, worst they can say is no.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Sid Burn » Wed Sep 01, 2010 8:08 am

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the trick is making it easier to give you the replacement than not.

which often means you have to act like an asshole.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby mick1122 » Wed Sep 01, 2010 8:37 am

Even if they had more, the replacement would most certainly be broken as well. I really like the mold but have attempted to get it three times and all three it was broken as soon as it was taken off the card. Very frustrating.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Jesterhead » Wed Sep 01, 2010 8:42 am

Motto: "We'll die just as we lived: In midnight clad. Ave dominus nox."
Weapon: Gyro-Inhibitor Shell Launcher
mick1122 wrote:Even if they had more, the replacement would most certainly be broken as well. I really like the mold but have attempted to get it three times and all three it was broken as soon as it was taken off the card. Very frustrating.


What was broken on it? :???: My Scalpel was just fine when my GF picked him up for me.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby mick1122 » Wed Sep 01, 2010 9:21 am

The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Jelze Bunnycat » Wed Sep 01, 2010 9:28 am

Motto: "The only good is knowledge, and the only evil is ignorance."
mick1122 wrote:The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.


That's a very common breaking point on early runs. I don't remember if it's been remedied in later runs or with the later short antennae variant.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby I AM MEGATRON » Wed Sep 01, 2010 11:12 am

mick1122 wrote:The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.


That's what's broken on mine too.
"I AM MEGATRON!!!"

"Even in death there is no command but mine!"

"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"


"You still fight for the weak, that is why you lose!"
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Nightscreech » Thu Sep 02, 2010 10:07 pm

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Sid Burn wrote:the trick is making it easier to give you the replacement than not.

which often means you have to act like an asshole.

I disagree i used to work in retail and when people acted like an "asshole" myself and other staff members went out of our way to make things difficult for that customer.

Best way is to calmly explain what happened and the staff will help you out.

start acting like a douche and they're going to treat you like one.
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Re: Would/Will Hasbro replace a broken Scapel?

Postby Aluus » Fri Sep 03, 2010 1:28 am

If you've got about $12 (that's with shipping) to blow, I've got one to sell over in carbomya

g2-beast-wars-rid-classics-movieverse-and-more-t68542.php
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