Would/Will Hasbro replace a broken Scapel?
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Would/Will Hasbro replace a broken Scapel?
It was broke when I bought it.
"I AM MEGATRON!!!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
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I AM MEGATRON - Mini-Con
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Re: Would/Will Hasbro replace a broken Scapel?
- Motto: "If I win again I'm still the champion. If you win HAH! that's just impossible.
Weapon: tea cup."
Their policy is to replace the item with something of equal value. You won't get a Scalpel for a Scalpel. You need to return it to the shop.
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Mykltron - Guardian Of Seibertron
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Re: Would/Will Hasbro replace a broken Scapel?
I doubt Rite Aid would replace it, especially since it's open.
"I AM MEGATRON!!!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
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I AM MEGATRON - Mini-Con
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Re: Would/Will Hasbro replace a broken Scapel?
I AM MEGATRON wrote:I doubt Rite Aid would replace it, especially since it's open.
Have you still got the receipt?
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Pretender Skywarp - Headmaster
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Re: Would/Will Hasbro replace a broken Scapel?
Maybe, not sure. They didn't have anymore Scalpels anyway.
"I AM MEGATRON!!!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
-

I AM MEGATRON - Mini-Con
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Re: Would/Will Hasbro replace a broken Scapel?
- Motto: "We'll die just as we lived: In midnight clad. Ave dominus nox."
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It's worth a shot, worst they can say is no.

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Jesterhead - Gestalt Team Leader
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Re: Would/Will Hasbro replace a broken Scapel?
- Motto: "Feel the burn as I melt you down for scrap!"
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the trick is making it easier to give you the replacement than not.
which often means you have to act like an asshole.
which often means you have to act like an asshole.
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Sid Burn - Brainmaster
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Re: Would/Will Hasbro replace a broken Scapel?
Even if they had more, the replacement would most certainly be broken as well. I really like the mold but have attempted to get it three times and all three it was broken as soon as it was taken off the card. Very frustrating.
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Re: Would/Will Hasbro replace a broken Scapel?
- Motto: "We'll die just as we lived: In midnight clad. Ave dominus nox."
- Weapon: Gyro-Inhibitor Shell Launcher
mick1122 wrote:Even if they had more, the replacement would most certainly be broken as well. I really like the mold but have attempted to get it three times and all three it was broken as soon as it was taken off the card. Very frustrating.
What was broken on it?

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Re: Would/Will Hasbro replace a broken Scapel?
The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.
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Re: Would/Will Hasbro replace a broken Scapel?
- Motto: "The only good is knowledge, and the only evil is ignorance."
mick1122 wrote:The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.
That's a very common breaking point on early runs. I don't remember if it's been remedied in later runs or with the later short antennae variant.
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Looking for:
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Re: Would/Will Hasbro replace a broken Scapel?
mick1122 wrote:The legs / ball joints. Some, if not all, of them were just disintegrated. In package they looked okay, but once it was out it just fell apart. After the third one, I gave up. Very disappointing as I really liked the look of the mold.
That's what's broken on mine too.
"I AM MEGATRON!!!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
"Even in death there is no command but mine!"
"Humans don't deserve to live!"
"They deserve to choose for themselves." - Prime
"Then you will die with them, join them in extinction!"
"You still fight for the weak, that is why you lose!"
-

I AM MEGATRON - Mini-Con
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Re: Would/Will Hasbro replace a broken Scapel?
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Sid Burn wrote:the trick is making it easier to give you the replacement than not.
which often means you have to act like an asshole.
I disagree i used to work in retail and when people acted like an "asshole" myself and other staff members went out of our way to make things difficult for that customer.
Best way is to calmly explain what happened and the staff will help you out.
start acting like a douche and they're going to treat you like one.
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Nightscreech - Vehicon
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Re: Would/Will Hasbro replace a broken Scapel?
If you've got about $12 (that's with shipping) to blow, I've got one to sell over in carbomya
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