Toys"R"Us Exclusive Hasbro Masterpiece Soundwave Sighted at Retail

Even though they should know better, I'm sure there are people in my city heading to TRU right now.

I just called my local TRU. They told me that HQ is rushing more out. In chicagoland area we should get more MP Soundwave this Saturday the 27th.
This is the new release date as the employee told me

I just called my local ToysRUs and they told me that they were supposed to get the figure in the 27th week (we're in the 25th week right now) but Hasbro had problems with shipping and now they have no idea when they will arrive. The second ToysRUs I called was out of stock.

Looks as though I may need to stop at TRU at lot more then. Hopefully my local TRU will actually get it, they're still trying to sell stuff from the DotM line.

BOOM! THANK YOU FOR THE HEADS UP!!! I was just able to score the last one at my local TRU!

I JUST missed out on SW on Thursday morning - literally by seconds - I had him in my cart, entered CC info, then had the stupid MasterCard extra security authentication and when my order was processed I got the dreaded "Updated Quantities" message. So I ended up buying a Bot Shot that was in my cart in case Acid Storm was released first and I needed the extra amount for free shipping. As gracious as they were, TRU.com did automatically ship me Iron Hide Bot Shot without charging me shipping. Nice of them.

Then I received Acid Storm yesterday in a completely crushed box. Yeah, I know, can't complain too hard, but jeez... Is crappy shipping the norm for TRU? Even for a $75 product?!?

And after the fiasco that was Thursday, I still decided to believe TRU when they said August for the release of these at retail. Why am I so stupid? No clue. Maybe it is the fact the "Sold in Stores" check mark was gone from the web listing. Who knows. I am a sucker. A sucker for abuse from TRU.

So thank you, Seibertron.com. This has made me feel better about the whole MP situation.

I will now line up for similar punishment from hasbrotoyshop.com. Thank you sir, may I have another.

Dang, do I want this guy or Metroplex?

reluctantyouth wrote:

Questworld12 wrote:I just called my local TRU. They told me that HQ is rushing more out. In chicagoland area we should get more MP Soundwave this Saturday the 27th.
This is the new release date as the employee told me

I would hope so after the hasbrotoyshopesque way the figure sales were handled on the website. I had the figure in my cart twice and in the middle of trying to pay by palpal the screen went blank and I got screwed. I hope I can find one locally but not optimistic. Here is the cookie cutter response I got from TRU as I tried to lodge a voice complaint that day but wait time for a rep was 25 minutes.

Dear Mr. X,

Thank you for contacting Toys“R”Us regarding the online release of the TRANSFORMERS Masterpiece Soundwave from Hasbro.
We sincerely apologize for any confusion or inconvenience regarding this release. Limited quantities of the TRANSFORMERS Masterpiece Soundwave were made available online this morning in conjunction with International Comic-Con in San Diego. Due to high demand, this item is currently sold out, but is expected to be available in our U.S. stores and again online at Toysrus.com by late August.

If you have any other questions or concerns, please feel free to contact our offices at 1-888-BabyRUs (1-888-222-9787). Anyone who answers will be able to assist you.

Thank you once again, Mr. X, for contacting the "R" Us family, and we look forward to serving you in the future.

Sincerely,


The "R" Us Team

I'm sure many got the same load of slag message...

HOLY CRAP!! HOLY CRAP!! HOLY CRAP!! I now own MP Soundwave!!! I found him at my TRU in Peoria, Illinois

I kid you not. I wrote this just before I left work. I went to my local TRU and guess what was waiting for me!?!...Two count them TWO MP Soundwaves for BOGO 50% off I have two in my possession for the unbeatable price of $194.83 $119.99+$59.99+$14.85 Tax= Total One will be staying in the box and the other will be opened after I get back from taking my 5 year old niece to see Turbo. Good luck everyone...if they're in the Midwest then they're getting mass distribution!!

YRQRM0 wrote:Dang, do I want this guy or Metroplex?

Both dude...get one first and then the other!

No offense to the guys that are on the hunt, but what a load of bullcrap. They still have a ton of orders on back-order and yet they magically have the stock to send soundwave out to several locations.

Hopefully this means that they will fill the online orders sooner. But I have a feeling us waiting are going to have to wait alot longer. :S

SentinelA wrote:I think we should protest in front of our local TRUs.

"What do we want?"
"We want MP Soundwave"
"When do we want it?"
"Now"
"How much are we willing to pay?"
"Under $100"

I am not complaining about the price... I am saying that they need to fill their open orders before shipping more out to stores.