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Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Posted by william-james88 Nov 22, 2021 at 12:53am CST 25,954 views

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While he wasn't due out for a while, Amazon.ca has shipped their orders for the Transformers Kingdom Golden Disk Jackpot set. It is unclear if this has any impact on what Amazon.com will do, since this toy is not due out till march. However, Amazon.ca has been very bad with preorders for the past year (a lot of Canadians lost out on the Coneheads) and this may simply be them getting a shipment and sending it out asap before it gets lost and eventually sold/left to another distributor (which is what happened with the Coneheads). So Canadians are getting jackpot early.
This gives us our first proper in hand photos from finished copies and it appears there are some issues with the toy. One of the issues is mismatched paint, said to be equivalent to Sunstreaker (which many fans did not mind, while others did), but the other issue is the more concerning one. The new tooling with this toy is the headsculpt and it is misaligned. This has been prevalent on all copies checked so far. You can see what we mean by this in the photos below coming from different sources. One comes from Chad who posted on a discord chat while the other comes from Alex on Twitter.

Transformers News: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers News: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers News: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers News: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers News: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue

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Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by -Kanrabat- Nov 22, 2021

I bought my Jackpot and I have no idea when I'll receive it. But that "misalignment" is not too bad in pictures. I'll see what it will be really like in person.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by Emerje Nov 22, 2021

Looks pretty bad to me, not sure how that slipped past QA, especially when it's so early. Hopefully it's just an issue with an early batch, but we've said that before (wrong head T-Wrecks anyone?).

Emerje

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by TF-fan kev777 Nov 22, 2021

That isn't just a misalignment, the right half of his head appears to be smaller than the left side. How the hell can that even happen? If the head is made up of two halves, how the hell do you make the mold for one side smaller than the other? They should be simple mirror images of each other. :BANG_HEAD:

:BANG_HEAD:

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by AcademyofDrX Nov 22, 2021

TF-fan kev777 wrote:That isn't just a misalignment, the right half of his head appears to be smaller than the left side. How the hell can that even happen? If the head is made up of two halves, how the hell do you make the mold for one side smaller than the other? They should be simple mirror images of each other.

I don't think it's a sizing issue but simple misalignment. The "helmet" shape is higher on one side at both the top and the bottom. If it was a problem with the size, you would expect higher on one end and lower or flat on the other. It's not great, but I don't see this as a deal breaker. I think a little paint could help even it out a bit, even if it's just to make the seam less prominent.

I'm also not sure that "it's on two of two" should be interpreted as "it's on every copy," though we know it won't be a one-off.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by william-james88 Nov 22, 2021

AcademyofDrX wrote:
TF-fan kev777 wrote:That isn't just a misalignment, the right half of his head appears to be smaller than the left side. How the hell can that even happen? If the head is made up of two halves, how the hell do you make the mold for one side smaller than the other? They should be simple mirror images of each other.

I don't think it's a sizing issue but simple misalignment. The "helmet" shape is higher on one side at both the top and the bottom. If it was a problem with the size, you would expect higher on one end and lower or flat on the other. It's not great, but I don't see this as a deal breaker. I think a little paint could help even it out a bit, even if it's just to make the seam less prominent.

I'm also not sure that "it's on two of two" should be interpreted as "it's on every copy," though we know it won't be a one-off.

This is an issue on all copies people have claimed to receive so far. Granted, people may not share if there is no problem. There is a thread about this over at Cybertron.ca if you want more cases.

http://www.cybertron.ca/boards/showthre ... 2&page=476

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by AcademyofDrX Nov 22, 2021

Fair enough. Looking back at some of the official product art, maybe I'm crazy, but I'm seeing it even then although to a lesser extent.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by william-james88 Nov 22, 2021

AcademyofDrX wrote:Fair enough. Looking back at some of the official product art, maybe I'm crazy, but I'm seeing it even then although to a lesser extent.

You're right, it's there too. The angle is different, Hasbro knows to hide stuff that looks bad (sometimes). I guess it's an issue with the mold itself then.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by blackeyedprime Nov 22, 2021

At least the mismatched yellows don't look as horrendous as they did on sunstreaker. Probably pulls it off more with porsche alt over a mismatched lambo.

Hopefully there is a fix for the head. I liked the figure just didn't want to be paying the price for it and with the head it's dropped lower into my maybes.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by AcademyofDrX Nov 22, 2021

blackeyedprime wrote:At least the mismatched yellows don't look as horrendous as they did on sunstreaker. Probably pulls it off more with porsche alt over a mismatched lambo.

Hopefully there is a fix for the head. I liked the figure just didn't want to be paying the price for it and with the head it's dropped lower into my maybes.

Not really sure what kind of fix is possible. Try to smooth it over with paint, or print a new head. Especially if it's a mold issue, it's not the kind of thing a simple running change would address, right? Especially for a specialty release?

I probably won't bother making any adjustment, as things like this generally don't bother me. If it's going to be a problem, the best bet is probably cancelling the preorder, especially if we don't see any copies that look better.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by -Kanrabat- Nov 22, 2021

There will be an upgrade kit with a new head and filler parts for sure for those who are really bothered by the faults and are willing to pay the price.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by Jelze Bunnycat Nov 22, 2021

Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

:EDIT: or is it an issue where the steel mold halves were misaligned?

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by o.supreme Nov 22, 2021

So, for anyone getting Jackpot now. If you wish to sell off the Sights Battle Master for a reasonable Price, feel free to PM Me, I am willing to make a deal. Thank you.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by TF-fan kev777 Nov 22, 2021

Jelze Bunnycat wrote:Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

I'm not sure exactly how it is divided, or how many parts there are. My initial thoughts were it was a simple left half/right half design, but there is no visible seam at the visor or the mouth, so it almost seems as if it would be 3 part head with a core containing the visor and mouth, and the right and left halves of his helmet fitting around the core.

If the helmet does in fact have a right and left half, then it looks like the screwed up the mold and one side is smaller than the other. Looking at the helmet, the silver parts on the left of the photo (right side of his head) are lower at the top of the head and slightly higher below his mouth. If it was a simple misalignment, then the silver parts on one side would both be higher or both be lower, not one higher while the other is lower.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by Nemesis Destron Nov 22, 2021

Were there any other figures worth mentioning with this same issue? :VEHI:

:VEHI:

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by william-james88 Nov 22, 2021

TF-fan kev777 wrote:
Jelze Bunnycat wrote:Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

I'm not sure exactly how it is divided, or how many parts there are. My initial thoughts were it was a simple left half/right half design, but there is no visible seam at the visor or the mouth, so it almost seems as if it would be 3 part head with a core containing the visor and mouth, and the right and left halves of his helmet fitting around the core.

If the helmet does in fact have a right and left half, then it looks like the screwed up the mold and one side is smaller than the other. Looking at the helmet, the silver parts on the left of the photo (right side of his head) are lower at the top of the head and slightly higher below his mouth. If it was a simple misalignment, then the silver parts on one side would both be higher or both be lower, not one higher while the other is lower.

People are saying it's 1 piece so its the mold that is misaligned.
And its every single copy out now that is said to have this issue

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by Overcracker Nov 22, 2021

william-james88 wrote:
TF-fan kev777 wrote:
Jelze Bunnycat wrote:Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

I'm not sure exactly how it is divided, or how many parts there are. My initial thoughts were it was a simple left half/right half design, but there is no visible seam at the visor or the mouth, so it almost seems as if it would be 3 part head with a core containing the visor and mouth, and the right and left halves of his helmet fitting around the core.

If the helmet does in fact have a right and left half, then it looks like the screwed up the mold and one side is smaller than the other. Looking at the helmet, the silver parts on the left of the photo (right side of his head) are lower at the top of the head and slightly higher below his mouth. If it was a simple misalignment, then the silver parts on one side would both be higher or both be lower, not one higher while the other is lower.

People are saying it's 1 piece so its the mold that is misaligned.
And its every single copy out now that is said to have this issue

It seems it was a problem with the stock figure. but to a lesser degree, and nobody.noticed.

headissues.jpg

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by -Kanrabat- Nov 22, 2021

Amazon told me mine is due to arrive tomorrow. I'll make a full pictures review then.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by TF-fan kev777 Nov 22, 2021

Overcracker wrote:
william-james88 wrote:People are saying it's 1 piece so its the mold that is misaligned.
And its every single copy out now that is said to have this issue

It seems it was a problem with the stock figure. but to a lesser degree, and nobody.noticed.
headissues.jpg

I think I might have figured it out. First, all left/right comments below are talking about which side of the photo, which will be the opposite of the figure's actual left and right side.

It might be misaligned, but I think that isn't the only problem. Looking at the 2 circled areas from Overcracker's photo, if the painted portion above the visor and the painted portion below the chin are each on a single piece for the left side and the right side that are molded together, there is a problem with the mold halves themselves. The painted part on the above the visor on the left side sits lower than the right side. The painted part below the mouth sits higher on the left side than the right side. That means the distance between the painted portions above the visor and below the mouth is less on the left side than on the right side. Which would mean the mold for the left side was made just slightly too small as compared tot he right, or vice versa.

The 2 different photos bear this out. For the stock photo, the portion above the visor is much closer aligned, but the part below the mouth is further off. From the in hand photos, it looks like they adjusted the alignment to fix the mouth, which is much closer, but it pulled the portion above the visor more out of alignment. That can only happen if the mold for one side is slightly smaller than the other.

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by william-james88 Nov 22, 2021

Overcracker wrote:
william-james88 wrote:
TF-fan kev777 wrote:
Jelze Bunnycat wrote:Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

I'm not sure exactly how it is divided, or how many parts there are. My initial thoughts were it was a simple left half/right half design, but there is no visible seam at the visor or the mouth, so it almost seems as if it would be 3 part head with a core containing the visor and mouth, and the right and left halves of his helmet fitting around the core.

If the helmet does in fact have a right and left half, then it looks like the screwed up the mold and one side is smaller than the other. Looking at the helmet, the silver parts on the left of the photo (right side of his head) are lower at the top of the head and slightly higher below his mouth. If it was a simple misalignment, then the silver parts on one side would both be higher or both be lower, not one higher while the other is lower.

People are saying it's 1 piece so its the mold that is misaligned.
And its every single copy out now that is said to have this issue

It seems it was a problem with the stock figure. but to a lesser degree, and nobody.noticed.
headissues.jpg

Yes, that was stated a few posts above

Re: Transformers Golden Disk Jackpot has Shipped from Amazon.ca with Misaligned Head Issue (view post)

Comment by Emerje Nov 22, 2021

william-james88 wrote:
TF-fan kev777 wrote:
Jelze Bunnycat wrote:Ok, riddle me this: why is Jackpot's head divided left-right instead of front-back?

I'm not sure exactly how it is divided, or how many parts there are. My initial thoughts were it was a simple left half/right half design, but there is no visible seam at the visor or the mouth, so it almost seems as if it would be 3 part head with a core containing the visor and mouth, and the right and left halves of his helmet fitting around the core.

If the helmet does in fact have a right and left half, then it looks like the screwed up the mold and one side is smaller than the other. Looking at the helmet, the silver parts on the left of the photo (right side of his head) are lower at the top of the head and slightly higher below his mouth. If it was a simple misalignment, then the silver parts on one side would both be higher or both be lower, not one higher while the other is lower.

People are saying it's 1 piece so its the mold that is misaligned.
And its every single copy out now that is said to have this issue

I'm guessing half of the mold also has the face while the other half doesn't which is why the seam is only visible at the top and bottom. But like Jelze had said, it's strange that they chose to do the mold side to side rather front to back. There was always going to be a seam, the misalignment made it even worse. Hope they learned their lesson.

Emerje

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