Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron

Wednesday, April 5th, 2017 9:28AM CDT

Category: Toy News
Posted by: william-james88 Views: 57,883

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The Chosen Prime has sent out a warning of possible paint chipping on the new Masterpiece Megatron toy that will be caused in a number of ways. This message was both to show how to avoid this chipping and to inform customers that damage due to Transforming the toy would not be grounds for a return. This is probably the same for other stores, so beware.
While we are talking of problems found with this new toy, there have been numerous posts of breakage at different parts. So check these photos out below the paint chipping warning to see what parts require extra attention when transforming. Good luck to you all and we hope you can still enjoy this toy!

Hello everyone,

If you are receiving this email it means that you have purchased Takara Tomy MP-36 Megatron from The Chosen Prime and we would like to thank you for your patronage. Takara Tomy has yet again made a great stride in innovation and design with this figure. However, with this groundbreaking design, we have encountered a few cautionary issues we would like you to be aware of. After taking a few days with the figure myself and having another copy in the hands of our reviewer Andrew, we felt it was best to proactively let everyone know of these potential issues.

First, we have experienced paint wear and flaking do to he transformation sequence and complexity of the figure. This is something that we have noticed both upon opening the figure and also after a few times through the transformation process. Please keep in mind, The Chosen Prime will not be able to assist with paint defects on this figure so we urge you to be careful as you step through the transformation and know that you may still experience some paint related issues.

We have also encountered a fitment issue when applying the silencer to the barrel. This process caused extensive wear and black “scuffing” on the diecast barrel after only two times of applying and removing it. Due to this, we are recommending that you DO NOT apply this accessory to the figure at all. And again, please be advised that The Chosen Prime cannot fix damage caused by transformation.

If this email reaches you and you don’t wish to proceed with your purchase, we completely understand and will offer a complete refund for the figure at your request. Please send any such requests prior to your item shipping out. If you item has already shipped, please refuse shipment and refunds will be processed immediately upon the items return to our headquarters. If you have any additional questions please let me know.

Sincerely,
Brandon Weik
The Chosen Prime

Credit(s): Chosen Prime

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Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871891)
Posted by SpaceKaseJase on April 5th, 2017 @ 9:36am CDT

My Megatron is on its way, so I have no idea whether there will be QC issues with it or not. My biggest concern is whether or not Takara will fix/replace these figs. Doubt the vendor will considering this happens during transformation. Anyone contacted Takara yet? I'm currently working in my brain how repairs can be made should this happen to my fig. Perhaps those more talented than I can begin creating 3d printed replacement parts a-la Shapeways. I only paid $167 USD for mine (with shipping), but I still feel it is WAY overpriced considering the QC issues. $230 is friggin highway robbery.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871893)
Posted by Cyberpath on April 5th, 2017 @ 9:37am CDT

Some more info from the other board:

Here is the original link that shows how the leg of mp36 Megatron got broken.
It is said that we should loosen the screw in thigh a bit to avoid it. But, which screws are these?

Open the two black flaps over his butt to expose a screw, give it about a 1/4 turn to loosen. Legs will transform fine then.

Thanks. Would this help to pull down the legs easily during transformation to gun?

Yep, that's exactly what loosening that screw will affect. (the hips coming down)

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871894)
Posted by william-james88 on April 5th, 2017 @ 9:39am CDT

SpaceKaseJase wrote:My Megatron is on its way, so I have no idea whether there will be QC issues with it or not. My biggest concern is whether or not Takara will fix/replace these figs. Doubt the vendor will considering this happens during transformation. Anyone contacted Takara yet? I'm currently working in my brain how repairs can be made should this happen to my fig. Perhaps those more talented than I can begin creating 3d printed replacement parts a-la Shapeways. I only paid $167 USD for mine (with shipping), but I still feel it is WAY overpriced considering the QC issues. $230 is friggin highway robbery.

I tried contacting Takara once for a production error on Legends Blackarachnia and it was a nightmare. Their customer service is only Japanese since they are not responsible for distribution outside of Japan.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871896)
Posted by DeathReviews on April 5th, 2017 @ 9:43am CDT

I regrettably cancelled my pre-order. After waiting so long for a decent MP Megatron, I do not want to be burned by a faulty one that breaks and damages easy under normal handling. Too bad, it LOOKED good.....

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871897)
Posted by Immortal Starscream on April 5th, 2017 @ 9:48am CDT

this is something I've been very worried about with megs since getting the beastwars mps. both are loosing paint due to transformation, but in cheetor's case specifically every componant is covered in pain wich is causing huge tolerance issues, nearly breaking one hip and one shoulder. was able to work some magic to save him. hopefully I will be able to do the same with megs. might need to shave the paint down on some pegs and connections. not sure if the barrel shown in the pic would be something fixable though. mine should be in monday so I will find out

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871898)
Posted by ZeroGFrame on April 5th, 2017 @ 9:48am CDT

DeathReviews wrote:I regrettably cancelled my pre-order. After waiting so long for a decent MP Megatron, I do not want to be burned by a faulty one that breaks and damages easy under normal handling. Too bad, it LOOKED good.....

Or just don't transform him. I got the first MP Megs, and Apollyon, and never actually transformed either of them due to complexity and damage concerns (I keep them all in bot mode anyway). These are great warnings, but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871899)
Posted by william-james88 on April 5th, 2017 @ 9:51am CDT

ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871901)
Posted by Bumblebee21 on April 5th, 2017 @ 9:55am CDT

william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

yeah. these are toys. if they werent meant to transform then they should be statues.
they are called transformers for a reason.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871904)
Posted by Immortal Starscream on April 5th, 2017 @ 9:57am CDT

william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

agreed. most of my mp figures post mp10 have been quite playable. soundwave being the exception. im so worried about breaking his legs, and lazerbeak and ravage both broke immediately out of the package

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871905)
Posted by Bumblebee21 on April 5th, 2017 @ 9:59am CDT

Immortal Starscream wrote:
william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

agreed. most of my mp figures post mp10 have been quite playable. soundwave being the exception. im so worried about breaking his legs, and lazerbeak and ravage both broke immediately out of the package

you got a bad soundwave then
which version

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871906)
Posted by SpaceKaseJase on April 5th, 2017 @ 10:02am CDT

Was thinking of an idea to fix the broken post issues. Since each one tends to have some plastic either behind or surrounding the base (where it is broken), perhaps using a tap and die with the correct size could work. Drill out the broken base (not all the way through, of course), then use a tap to create threads in the hole. Next, find (or shape) a nylon cylinder that will fit the hole. Use a die with the same thread count as the tap and form threads around the cylinder. Screw the post into place using epoxy to prevent "unscrewing" when turning the part around the post. The nylon would never snap, and the threads and epoxy should prevent twisting and pulling from the base. Voila! Would welcome other (or better) ideas.
LMKWYT

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871907)
Posted by Diem on April 5th, 2017 @ 10:03am CDT

If anyone needs help with contacting Takara about this in Japanese please PM me (my Japanese isn't amazing or anything but I should be able to get the point across). The more they hear back about this the more likely it is that there could be a running change fixing issues, as with MP-09, and at the risk of profiling, American and European consumers are a lot better at getting complaints heard than the Japanese.

Personally speaking I'm glad there's a good reason to hold off on this figure (since I can't afford it right now) but this sucks for anyone who's already bought it.

I'd definitely be interested to know if this is the result of actual design flaws, or just individual QC issues. These things can get blown out of proportion, but the MP line has had its fatal flaws before...

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871908)
Posted by Bumblebee21 on April 5th, 2017 @ 10:05am CDT

the gun barrel breakage is from the silencer being too tight

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871909)
Posted by Immortal Starscream on April 5th, 2017 @ 10:06am CDT

Bumblebee21 wrote:
Immortal Starscream wrote:
william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

agreed. most of my mp figures post mp10 have been quite playable. soundwave being the exception. im so worried about breaking his legs, and lazerbeak and ravage both broke immediately out of the package

you got a bad soundwave then
which version

first release takara. im sure the legs are fine, but they are held on with such small thin plastic posts im just worried about man-handling them. but ravage all but crumbled, like G.P.S.. lazerbeaks pin joints in his thrusters were so tight they split apart

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871914)
Posted by Mindmaster on April 5th, 2017 @ 10:28am CDT

My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871916)
Posted by frogbat on April 5th, 2017 @ 10:40am CDT

Mindmaster wrote:My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

that's an awesome display

i was very eager to get this guy but the price is a bit too much at the moment. I hope that he will be re released and soemof these QC issues get sorted...

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871918)
Posted by Carnivius_Prime on April 5th, 2017 @ 10:44am CDT

And this is one reason that puts me off buying the few Masterpiece figures I do like the look of (such as Shockwave, does he have any QC issues?) You'd think for the crazy costs of these figures they could have great quality control.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871920)
Posted by cruizerdave on April 5th, 2017 @ 10:47am CDT

It seems that Masterpiece Megatrons are cursed! CURSED I TELL YOU!

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871925)
Posted by First Gen on April 5th, 2017 @ 10:54am CDT

This is extremely disheartening. At the price point I'd expect a figure thats more durable and well built, not one I gotta just leave in bot mode cause of poor design flaws. 200.00 bucks. Damn.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871933)
Posted by Diem on April 5th, 2017 @ 11:14am CDT

Carnivius_Prime wrote:And this is one reason that puts me off buying the few Masterpiece figures I do like the look of (such as Shockwave, does he have any QC issues?) You'd think for the crazy costs of these figures they could have great quality control.

There are some individual QA issues that are just part of the nature of figures with these many parts and paint apps, and there are some issues that are endemic to the line (like diecast metal shedding paint more easily than plastic does) but these are the only widely known issues that I am aware of:
MP-5 Megatron - easily snapped plastic clips, rust-like discolouration on feet.
MP-8 Grimlock - original release had a screw inside the leg that rubbed chrome off the tail when transformed into robot mode. Most if not all later releases corrected this.
MP-08 Rodimus Prime - Paint easily rubbed off spoiler, leg joints break easily, shoulders break easily (US version). The paint issue was fixed, the other issues apply to all releases of this mold that I know of.

And, well, this Megatron apparently.

If anyone knows of any other issues do please correct me.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871934)
Posted by Kyleor on April 5th, 2017 @ 11:16am CDT

If a new out of the box product breaks during normal usage, that's a defective product that the manufacturer needs to fix the issues with and replace.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871937)
Posted by EmirateXaaron on April 5th, 2017 @ 11:29am CDT

All these reports coming in about breakage is really making me reconsider my preorder. My budget's already tight enough as-is, and I really don't want to put all of my Masterpiece savings into something that is susecptible to breakage. Is there any alternative Decepticons people can recommend? Shockwave looks really cool. I've also been debating on picking up Ultra Magnus, as he's one of my favorite Autobots.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871941)
Posted by Diem on April 5th, 2017 @ 11:38am CDT

EmirateXaaron wrote:All these reports coming in about breakage is really making me reconsider my preorder. My budget's already tight enough as-is, and I really don't want to put all of my Masterpiece savings into something that is susecptible to breakage. Is there any alternative Decepticons people can recommend? Shockwave looks really cool. I've also been debating on picking up Ultra Magnus, as he's one of my favorite Autobots.

Shockwave and Ultra Magnus are both very solid figures, literally and figuratively. Neither of them have any "Oh my god how did they engineer THAT" moments like some other entries in the line but they both get the job done perfectly well. I love the two but some other people have raised some small complaints: UM's trailer doesn't turn into a smaller white Optimus Prime (instead it integrates into the transformation, to the extent that you don't need to partsform anything during his transformation) and SW is a paler shade of purple than some people expected and the logo on his chest is a (owner-applied) sticker rather than a tampograph.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871942)
Posted by ZeroGFrame on April 5th, 2017 @ 11:41am CDT

william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

That is true, and Shockwave and Soundwave are both great for that too! I guess I overgeneralized, sorry. ^_^
But the point of the MPs is for collectors, and this one in particular strikes me primarily as a display piece, with a ludicrous amount of complexity (they never seem to get Megs right), so I'd just say keep him in Bot mode if you're worried about it.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871944)
Posted by ZeroGFrame on April 5th, 2017 @ 11:46am CDT

Mindmaster wrote:My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

Did yours have the barrel plug? If so, can you comment on it? I see it's not there in the photo.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871945)
Posted by ZeroGFrame on April 5th, 2017 @ 11:47am CDT

Diem wrote:
EmirateXaaron wrote:All these reports coming in about breakage is really making me reconsider my preorder. My budget's already tight enough as-is, and I really don't want to put all of my Masterpiece savings into something that is susecptible to breakage. Is there any alternative Decepticons people can recommend? Shockwave looks really cool. I've also been debating on picking up Ultra Magnus, as he's one of my favorite Autobots.

Shockwave and Ultra Magnus are both very solid figures, literally and figuratively. Neither of them have any "Oh my god how did they engineer THAT" moments like some other entries in the line but they both get the job done perfectly well. I love the two but some other people have raised some small complaints: UM's trailer doesn't turn into a smaller white Optimus Prime (instead it integrates into the transformation, to the extent that you don't need to partsform anything during his transformation) and SW is a paler shade of purple than some people expected and the logo on his chest is a (owner-applied) sticker rather than a tampograph.

Agreed. Both are fantastic, and the rare MPs I actually "play" with.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871946)
Posted by EmirateXaaron on April 5th, 2017 @ 11:50am CDT

Diem wrote:Shockwave and Ultra Magnus are both very solid figures, literally and figuratively. Neither of them have any "Oh my god how did they engineer THAT" moments like some other entries in the line but they both get the job done perfectly well. I love the two but some other people have raised some small complaints: UM's trailer doesn't turn into a smaller white Optimus Prime (instead it integrates into the transformation, to the extent that you don't need to partsform anything during his transformation) and SW is a paler shade of purple than some people expected and the logo on his chest is a (owner-applied) sticker rather than a tampograph.

Thanks for the feedback! I don't mind the lack of a white OP with UM, and I actually like the stickers on Shockwave, as it lets me put the Sunbow decals on. As much as I hate to say it, the alternatives are sounding better and better.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871947)
Posted by Mindmaster on April 5th, 2017 @ 11:52am CDT

ZeroGFrame wrote:
Mindmaster wrote:My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

Did yours have the barrel plug? If so, can you comment on it? I see it's not there in the photo.

My copy did not come with the orange cap. Anyone that ordered from The Chosen Prime (like I did) did not get hit with it.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871948)
Posted by ZeroGFrame on April 5th, 2017 @ 11:52am CDT

Mindmaster wrote:
ZeroGFrame wrote:
Mindmaster wrote:My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

Did yours have the barrel plug? If so, can you comment on it? I see it's not there in the photo.

My copy did not come with the orange cap. Anyone that ordered from The Chosen Prime (like I did) did not get hit with it.

Wow, lucky. I wonder how they managed to get it through customs... well, here's hoping the HLJ version is as easy to remove as the original MP Megatron's plug. ^_^

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871950)
Posted by Immortal Starscream on April 5th, 2017 @ 12:06pm CDT

ZeroGFrame wrote:
Mindmaster wrote:
ZeroGFrame wrote:
Mindmaster wrote:My Megatron came in this morning. After handling and transforming him, I haven't had any major QC issues aside from very, very minute scuffing of the barrel from applying the silencer. I'm just in love with this thing.

I would've waited an eternity for this [display]...

Did yours have the barrel plug? If so, can you comment on it? I see it's not there in the photo.

My copy did not come with the orange cap. Anyone that ordered from The Chosen Prime (like I did) did not get hit with it.

Wow, lucky. I wonder how they managed to get it through customs... well, here's hoping the HLJ version is as easy to remove as the original MP Megatron's plug. ^_^

usually if your just buying 1 it will pass customs just fine. just like buying something off ebay from overseas. unless its something blatantly illegal, like loaded firearms, bombs, toxic material, un-certified foods etc, shouldn't have any problems. at least in the U.S. but bulk imports, particularly to a resale shop, like Bigbadtoystore, will be checked and confiscated if they don't meet american toy laws.

not saying its not possible to be confiscated and fined, because it is still possible, just unlikely.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871951)
Posted by Bumblebee21 on April 5th, 2017 @ 12:11pm CDT

Carnivius_Prime wrote:And this is one reason that puts me off buying the few Masterpiece figures I do like the look of (such as Shockwave, does he have any QC issues?) You'd think for the crazy costs of these figures they could have great quality control.

shockwave had no issues
it started with ratchet with paint flaking
mp-31 and 32 have none afaik
mp-33 has none either
mp-34 breaks easily
mp-35 has paint chipping on the crane and mp-36.... well you know

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871954)
Posted by Evil Eye on April 5th, 2017 @ 12:29pm CDT

Oh christ. Well that decides that- Despotron it is.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871956)
Posted by dragons on April 5th, 2017 @ 12:37pm CDT

Oh great another glass megatron master piece figure I don't care about paint chipping as long figure stays in tact in one piece that be my mains concern paint chip who cares it's no stature it's figure it breaks my main problem main concern Takara should found this out before figure was made.,

Sounds like apple iPhone ordeal people who work with metal know copper is and alumnimun is soft metal to be able bend with bare hands what are iPhones continue to made of aluminum people always boast about apple but there products over priced and cheaply made and shouldn't put phones in pockets or they bend use phone case safer

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871958)
Posted by RiddlerJ on April 5th, 2017 @ 12:40pm CDT

Another fragile Masterpiece Megatron #-o

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871969)
Posted by Emerje on April 5th, 2017 @ 1:05pm CDT

Shockwave did have two issues, they just weren't as prevalent as other figures mentioned. The die cast swing arm that connects the barrel is capable of paint chipping (however minor). But many of us complained about an issue where the leg halves wont tab together properly. They'll stay together through the friction of the joint, but wont lock in place. For most people it wasn't an issue, for some people like me only one leg had this problem, and there were some reports of people with both legs not tabbing.

Kyleor wrote:If a new out of the box product breaks during normal usage, that's a defective product that the manufacturer needs to fix the issues with and replace.

Takara Tomy is at no obligation to repair or replace exported items, that obligation is only to people within their sales region (Japan and parts of Asia). It's a risk we take in importing, but if someone buys from a Japanese shop they have a better chance if they contact that shop instead. I know HLJ has been good about that and I think AmiAmi changed their policy a few years ago (they used to outright refuse to replace damaged products, there would be a card in your box saying so).

Emerje

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871972)
Posted by william-james88 on April 5th, 2017 @ 1:10pm CDT

Emerje wrote:Shockwave did have two issues, they just weren't as prevalent as other figures mentioned. The die cast swing arm that connects the barrel is capable of paint chipping (however minor). But many of us complained about an issue where the leg halves wont tab together properly. They'll stay together through the friction of the joint, but wont lock in place. For most people it wasn't an issue, for some people like me only one leg had this problem, and there were some reports of people with both legs not tabbing.

Kyleor wrote:If a new out of the box product breaks during normal usage, that's a defective product that the manufacturer needs to fix the issues with and replace.

Takara Tomy is at no obligation to repair or replace exported items, that obligation is only to people within their sales region (Japan and parts of Asia). It's a risk we take in importing, but if someone buys from a Japanese shop they have a better chance if they contact that shop instead. I know HLJ has been good about that and I think AmiAmi changed their policy a few years ago (they used to outright refuse to replace damaged products, there would be a card in your box saying so).

Emerje

Amiami will help you if its not a widespread issue. meaning they would be willing to give you a replacement figure if your figure had an isolated defect. If its a widespread thing, like all megatrons paint chipping, then no since the replacement figure they give you would end up with the same problem.

And yeah, what you write about takara's policy for customer service is 100% right. They will only deal with customers belonging to their area of operations, hence why their customer service department only handles issues in japanese.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871985)
Posted by g1transformers on April 5th, 2017 @ 1:29pm CDT

They don't make them like they used to in the 80s. Design has improved. Quality is a toilet that can't stop flushing. Sigh. Changes mind about getting him...moving on.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871986)
Posted by Big Grim on April 5th, 2017 @ 1:29pm CDT

EmirateXaaron wrote:I've also been debating on picking up Ultra Magnus, as he's one of my favorite Autobots.

Ultra Magnus is a fantastic figure both looks and build wish! He also has an incredibly fun and clever transformation. I love him.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871988)
Posted by claborn on April 5th, 2017 @ 1:31pm CDT

Some people tend to wreck their cars, some people replace their gaming consoles and controllers multiple times and some people tend to break their transformers.

I've never had issues with my figures to the extreme others tend to so with that said, i'm about to place my order right now!

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871990)
Posted by Bumblebee21 on April 5th, 2017 @ 1:35pm CDT

william-james88 wrote:
Emerje wrote:Shockwave did have two issues, they just weren't as prevalent as other figures mentioned. The die cast swing arm that connects the barrel is capable of paint chipping (however minor). But many of us complained about an issue where the leg halves wont tab together properly. They'll stay together through the friction of the joint, but wont lock in place. For most people it wasn't an issue, for some people like me only one leg had this problem, and there were some reports of people with both legs not tabbing.

Kyleor wrote:If a new out of the box product breaks during normal usage, that's a defective product that the manufacturer needs to fix the issues with and replace.

Takara Tomy is at no obligation to repair or replace exported items, that obligation is only to people within their sales region (Japan and parts of Asia). It's a risk we take in importing, but if someone buys from a Japanese shop they have a better chance if they contact that shop instead. I know HLJ has been good about that and I think AmiAmi changed their policy a few years ago (they used to outright refuse to replace damaged products, there would be a card in your box saying so).

Emerje

Amiami will help you if its not a widespread issue. meaning they would be willing to give you a replacement figure if your figure had an isolated defect. If its a widespread thing, like all megatrons paint chipping, then no since the replacement figure they give you would end up with the same problem.

And yeah, what you write about takara's policy for customer service is 100% right. They will only deal with customers belonging to their area of operations, hence why their customer service department only handles issues in japanese.

you would think hasbro would be able to help but no. they give you some weird website that says takara but cant get you any contact information.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871993)
Posted by sol magnus on April 5th, 2017 @ 1:53pm CDT

Bumblebee21 wrote:
william-james88 wrote:
ZeroGFrame wrote:but honestly MP figures aren't meant to be "played" with. They're for collectors, and meant to look good and that's all.

MP 10 and Wheeljack are a blast to play with and are as durable as any other TF figure.

yeah. these are toys. if they werent meant to transform then they should be statues.
they are called transformers for a reason.

A toy, any toy, whether or not it is a "Transformer" is meant to be enjoyed as it's owner chooses to enjoy it. Any outside instance of telling someone how to play with their toys is intellectually dishonest.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871995)
Posted by Diem on April 5th, 2017 @ 2:01pm CDT

g1transformers wrote:They don't make them like they used to in the 80s.

Toys have always had design flaws and breakage issues, it's just more noticeable when it's an expensive figure and there's more knowledge of widespread issues thanks to our good friend, Johnny Internet.

claborn wrote:Some people tend to wreck their cars, some people replace their gaming consoles and controllers multiple times and some people tend to break their transformers.

I've never had issues with my figures to the extreme others tend to so with that said, i'm about to place my order right now!

It is tempting to believe that the people reporting issues have hands made of balloon animals and live on active fault lines, and I'm certainly not above jumping to the conclusion that these breakages come at least partly from hamfistedness. That said there are some toys that are destined to just break (Sentai fans will instantly know where I'm at when I bring up Gobusters and Kyoryuger) whether you're transforming them in a sanitized lab with tweezers or on a roller coaster as part of an elaborate dare.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1871998)
Posted by Actar on April 5th, 2017 @ 2:08pm CDT

I'm sorry, but how is this a wide-spread issue if there are only less than a handful of reports? Not to mention, the breakage points are all different in each case.

Regarding the paint, you can't expect the paint on a transforming toy, that's premised on parts moving and rubbing against each other, to stay pristine, can you? Especially not when the figure has 99% of its surface area painted... This is one of the reasons I was an advocate of flat matte grey plastic, but then people would have complained about how "cheap" he was, just like they did Shockwave...

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872000)
Posted by R-850-A on April 5th, 2017 @ 2:09pm CDT

Hi, too bad that my first post is about this :-(

, there goes the "long life design", I really liked the Megs design, but I wanted to get first the MP5.

Any way, I have the MP 1, and I had an issue six years ago, I don't know if that happened to any of you, a piece of the MP 1 Convoy's knee broke, and it took me more time finding a solution than fixing the problem :DANCE:

, I use one of the plastic locks of the MP to make a patch and not only get repaired well, it was and is still funtional, even when the other side of the same knee broke almost a year ago, I had to made a larger patch. As a result, the knee is still operational, and less hard to move, I add a picture if you want to know.

P1050732.JPG

As a chronicle, in some other products case, a friend of mine give as a present a couple of Gears of War figures, in this case, Marcus Fénix with a Locust drone, the problem was that Marcus's elbow was broken, and it had a plastic equivalent to a rivet, when I fix it, I had to cut off the head of that rivet, put the elbow back, and the rivet's head too, and even when the piece became fully operational again, I discovered that the elbow was too hard to move, as some Masterpieces figures. In another case, when I bought the collectors edition of the Batman Arkham Origins game (the one that comes with a Joker led statue) I saw pictures of trouble with the circuit that melted the batteries box, in my case I didn't had that problem, instead I broke the switch two years later, but I was able to repair it.

The problem with some of this figures, is that some of their pieces are too hard too move, and or maybe, the material is not good enough, and that is why they broke. Anyway, I got an idea, let's make a broken pieces database, to not only prevent this tragedies, but also how to fixed, what do you think?

Greetings

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872001)
Posted by huryochagi on April 5th, 2017 @ 2:09pm CDT

Thanks a lot for this info, Chosen Prime. My MP-36 arrived today. Megatron's left shoulder already had a paint chip and his nose has very tiny ones. I transformed him to 80%. His legs were completely stuck and I didn't want to break him. I checked out if there was some early user feedback on the site and saw the warning thread from Chosen Prime. I was shocked to see that his leg joint, shoulder joint and loop all broke in the photos.

I won't take any risk so I transformed him back to robot mode and use him to pose. That was my original intention anyway. I wish they would use die cast for all the joints and fragile parts to make him unbreakable. I would have no problem paying more if they did.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872005)
Posted by william-james88 on April 5th, 2017 @ 2:13pm CDT

g1transformers wrote:They don't make them like they used to in the 80s.

Thank God

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872007)
Posted by Bumblebee21 on April 5th, 2017 @ 2:15pm CDT

optibotimus got his megatron from bbts
heres what the orange plug looks like
https://twitter.com/optibotimus/status/ ... 2086913026
heres what he said about it^^

pic below v

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872012)
Posted by g1transformers on April 5th, 2017 @ 2:23pm CDT

william-james88 wrote:
g1transformers wrote:They don't make them like they used to in the 80s.

Thank God

LOL! Yeah clearly I played with my toys with a lot more respect than that! LOL! Also put into perspective a $10 toy from the 80s vs a $200+ MP-36. I would not cry about the $10 toy.

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872013)
Posted by Diem on April 5th, 2017 @ 2:26pm CDT

g1transformers wrote:
william-james88 wrote:
g1transformers wrote:They don't make them like they used to in the 80s.

Thank God

*image of broked transformies*

LOL! Yeah clearly I played with my toys with a lot more respect than that! LOL!

Don't forget the king of 80s breakage:

Re: Warning of Breakage and Heavy Paint Chipping on MP 36 Masterpiece Megatron (1872016)
Posted by DeathReviews on April 5th, 2017 @ 2:36pm CDT

huryochagi wrote:Thanks a lot for this info, Chosen Prime. My MP-36 arrived today. Megatron's left shoulder already had a paint chip and his nose has very tiny ones. I transformed him to 80%. His legs were completely stuck and I didn't want to break him. I checked out if there was some early user feedback on the site and saw the warning thread from Chosen Prime. I was shocked to see that his leg joint, shoulder joint and loop all broke in the photos.

I won't take any risk so I transformed him back to robot mode and use him to pose. That was my original intention anyway. I wish they would use die cast for all the joints and fragile parts to make him unbreakable. I would have no problem paying more if they did.

That being the case, I intend to wait for some non-transformable uber Megatron figure to come out like unto Hero of Steel Optimus. If I'm going to leave him in robot mode anyway, I may as well get one designed for that