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Problem with KOToys

Do you love your new Hercules set? Can't get enough of FansProject's items? Upset that you bought a knock off when you thought you were getting an original? Use this forum to tell everyone your thoughts about unlicensed and knock off TF products.

Problem with KOToys

Postby SentinelA » Thu Aug 11, 2011 5:28 pm

I recently placed an order with KOTOYS.COM. They had my old address but I specifically requested that the item be sent to my new address. The day the package came to my town the incompetent mail carrier called me from a private number and asked be for my new address. When I told him I moved to University Drive, he asked me "where is that?" So naturally I became suspicious, made up a story about my phone going dead and hung up.
So my package was sent back to china and was delivered Monday. I made it clear to KOTOYS that I would NOT pay to have it resent and they indicated to me that they would resend it. It is now Thursday and I haven't heard word one from them as to whether they will resend it or refund my money.
At this point, I'm getting pretty irritable at paying $130+ and not getting anything. What should I do?
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Re: Problem with KOToys

Postby dlinvader » Thu Aug 11, 2011 5:59 pm

you could goto the forums there and post in there kate usually is pretty good about answering
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Re: Problem with KOToys

Postby Atomatron » Thu Aug 11, 2011 6:11 pm

Motto: "looking for: Machine Robo Rescue: Blue Sirens - MRR Gyro 05, help me out anyone please!"
Weapon: Nuclear Charged Fusion Cannon
SentinelA wrote:I recently placed an order with KOTOYS.COM. They had my old address but I specifically requested that the item be sent to my new address. The day the package came to my town the incompetent mail carrier called me from a private number and asked be for my new address. When I told him I moved to University Drive, he asked me "where is that?" So naturally I became suspicious, made up a story about my phone going dead and hung up.
So my package was sent back to china and was delivered Monday. I made it clear to KOTOYS that I would NOT pay to have it resent and they indicated to me that they would resend it. It is now Thursday and I haven't heard word one from them as to whether they will resend it or refund my money.
At this point, I'm getting pretty irritable at paying $130+ and not getting anything. What should I do?


eat your loss and never order from there again. lesson learned. i love how many of these threads pop up more and more
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Re: Problem with KOToys

Postby Cougartracks » Thu Aug 11, 2011 6:12 pm

Weapon: Crossbow
Why are you so suspicious of your mailman? :???:
Check out my collection, Grand Maximus compels you!!

http://www.seibertron.com/energonpub/hello-t79560.php

Also, please be sure to give my podcast a listen. It's a pop-culture podcast covering everything from toys, to comics, to movies. If you're a nerd, you'll love it.

http://fanholespodcast.blogspot.com/

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Re: Problem with KOToys

Postby LOST Cybertronian » Thu Aug 11, 2011 6:54 pm

Motto: "I've looked into the eye of this island and what I saw was...beautiful"
Weapon: Double-Barreled, Armor-Piercing Particle Beam Cann...
Atomatron wrote:eat your loss and never order from there again. lesson learned. i love how many of these threads pop up more and more


THIS! They are shady folks over there.
-Kanrabat- wrote:YEah, too many Transformers are in a serious need of a good rim job.

Blast Cannon wrote:This thread is brilliant. Duragrip you are a gloriously weird sexual deviant and I love it.
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Re: Problem with KOToys

Postby Gauntlet101010 » Thu Aug 11, 2011 6:55 pm

They take a long time to get back to you. I had a similar problem and communication was slow. They're notoriously tough to get a hold of.

However, they did eventually come through.

Just to be on the safe side you may want to regester this with Paypal. I let them know I was going to do that and they refunded my money .... and still came through for me in the end.
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Re: Problem with KOToys

Postby SentinelA » Sat Aug 13, 2011 7:49 pm

Cougartracks wrote:Why are you so suspicious of your mailman? :???:

Cause I live in a crime-riddled town and Cause I'm paranoid that that somebody will trick me and break into my apartment and steal my stuff
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