The Energon Pub

by **SentinelA** » Thu Aug 11, 2011 5:28 pm

I recently placed an order with KOTOYS.COM. They had my old address but I specifically requested that the item be sent to my new address. The day the package came to my town the incompetent mail carrier called me from a private number and asked be for my new address. When I told him I moved to University Drive, he asked me "where is that?" So naturally I became suspicious, made up a story about my phone going dead and hung up.
So my package was sent back to china and was delivered Monday. I made it clear to KOTOYS that I would NOT pay to have it resent and they indicated to me that they would resend it. It is now Thursday and I haven't heard word one from them as to whether they will resend it or refund my money.
At this point, I'm getting pretty irritable at paying $130+ and not getting anything. What should I do?

by **dlinvader** » Thu Aug 11, 2011 5:59 pm

you could goto the forums there and post in there kate usually is pretty good about answering

News Credits: 1 · by **Atomatron** » Thu Aug 11, 2011 6:11 pm

SentinelA wrote:I recently placed an order with KOTOYS.COM. They had my old address but I specifically requested that the item be sent to my new address. The day the package came to my town the incompetent mail carrier called me from a private number and asked be for my new address. When I told him I moved to University Drive, he asked me "where is that?" So naturally I became suspicious, made up a story about my phone going dead and hung up.
So my package was sent back to china and was delivered Monday. I made it clear to KOTOYS that I would NOT pay to have it resent and they indicated to me that they would resend it. It is now Thursday and I haven't heard word one from them as to whether they will resend it or refund my money.
At this point, I'm getting pretty irritable at paying $130+ and not getting anything. What should I do?

eat your loss and never order from there again. lesson learned. i love how many of these threads pop up more and more

by **Cougartracks** » Thu Aug 11, 2011 6:12 pm

Why are you so suspicious of your mailman? :???:

News Credits: 1235 · by **LOST Cybertronian** » Thu Aug 11, 2011 6:54 pm

Atomatron wrote:eat your loss and never order from there again. lesson learned. i love how many of these threads pop up more and more

THIS! They are shady folks over there.

News Credits: 1 · by **Gauntlet101010** » Thu Aug 11, 2011 6:55 pm

They take a long time to get back to you. I had a similar problem and communication was slow. They're notoriously tough to get a hold of.

However, they did eventually come through.

Just to be on the safe side you may want to regester this with Paypal. I let them know I was going to do that and they refunded my money .... and still came through for me in the end.