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r3devi7 wrote:I didnt happen to read about their security problems earlier... but I dont understand why they still let me place an order for the membership on February 14... Was there a new "security system" in place, or am I in as much danger as everyone else? Im going to have to wait till tomorrow to cancel my card.
GetRightRobot wrote:The worst part of this security breach is the total lack of accountability. I'm registered for Botcon, I got my club exclusives and renewed my club membership (with a very expensive money order via overnight, secured, tracked and signature required Fedex parcel) but I'm done. I will not expose my family to the dangers of financial ruin over this hobby of mine. I'm done with the Club, and as long as Botcon is run by Fun Pub, I'm done with it too.
Rated X wrote:GetRightRobot wrote:The worst part of this security breach is the total lack of accountability. I'm registered for Botcon, I got my club exclusives and renewed my club membership (with a very expensive money order via overnight, secured, tracked and signature required Fedex parcel) but I'm done. I will not expose my family to the dangers of financial ruin over this hobby of mine. I'm done with the Club, and as long as Botcon is run by Fun Pub, I'm done with it too.
Pretty hardline I must say my friend. Just curious, will you buy their exclusives through e-bay or is this a total boycott of their figures ??? And no more Botcons, ever ???
This whole situation is extremely serious. The never ending stream of problems with the club, including minor issues with Drift's guns, are all just indicative of the bigger problem ... that things are constantly overlooked, blame is placed elsewhere, taking accountability doesn't happen, they won't listen to fans, they run an archaic website that was obviously riddled with severe security flaws, and their whole business model seems fairly flawed.
I ask this simple question ... how is it that after almost 7 years of having the Transformers Collectors' Club (a Club that has been advertised on the bottom of EVERY Transformers package around the world, with the exception of Japan where only some of the products have the ad) that there are only approximately 4,000 Club members? They should be adding that many per year. At least. And if they're not, something is drastically wrong ... especially having gone through 3 HUGE blockbusters. The pricing structure is wrong, the website itself scares people away, the lackluster bi-monthly club magazine isn't enough to keep people enticed ... who knows what the problem is, or maybe its just everything combined. Bottom line is this club should be MASSIVE with that kind of advertising.
They're doing something wrong. Enough's enough. I draw the line at February 2012. Time to fight back, take it to the top, and get things changed. We. Deserve. Better.
Seibertron wrote:Rated X wrote:GetRightRobot wrote:The worst part of this security breach is the total lack of accountability. I'm registered for Botcon, I got my club exclusives and renewed my club membership (with a very expensive money order via overnight, secured, tracked and signature required Fedex parcel) but I'm done. I will not expose my family to the dangers of financial ruin over this hobby of mine. I'm done with the Club, and as long as Botcon is run by Fun Pub, I'm done with it too.
Pretty hardline I must say my friend. Just curious, will you buy their exclusives through e-bay or is this a total boycott of their figures ??? And no more Botcons, ever ???
I don't understand why you're giving some of us a hard time that are fed up with all of this. It seems like this is usually the type of thing that you'd get behind. This whole situation is extremely serious. The never ending stream of problems with the club, including minor issues with Drift's guns, are all just indicative of the bigger problem ... that things are constantly overlooked, blame is placed elsewhere, taking accountability doesn't happen, they won't listen to fans, they run an archaic website that was obviously riddled with severe security flaws, and their whole business model seems fairly flawed.
I ask this simple question ... how is it that after almost 7 years of having the Transformers Collectors' Club (a Club that has been advertised on the bottom of EVERY Transformers package around the world, with the exception of Japan where only some of the products have the ad) that there are only approximately 4,000 Club members? They should be adding that many per year. At least. And if they're not, something is drastically wrong ... especially having gone through 3 HUGE blockbusters. The pricing structure is wrong, the website itself scares people away, the lackluster bi-monthly club magazine isn't enough to keep people enticed ... who knows what the problem is, or maybe its just everything combined. Bottom line is this club should be MASSIVE with that kind of advertising.
They're doing something wrong. Enough's enough. I draw the line at February 2012. Time to fight back, take it to the top, and get things changed. We. Deserve. Better.
Rated X wrote:GetRightRobot wrote:The worst part of this security breach is the total lack of accountability. I'm registered for Botcon, I got my club exclusives and renewed my club membership (with a very expensive money order via overnight, secured, tracked and signature required Fedex parcel) but I'm done. I will not expose my family to the dangers of financial ruin over this hobby of mine. I'm done with the Club, and as long as Botcon is run by Fun Pub, I'm done with it too.
Pretty hardline I must say my friend. Just curious, will you buy their exclusives through e-bay or is this a total boycott of their figures ??? And no more Botcons, ever ???
bvzxa wrote:UPDATE:
As I was checking my bank account I got a $298.54 charge from Walmart.com
I was in the process of cancelling my card when I saw this. Talked to the bank rep and she told me there was a $1 authorization charge to my card account to test the card. They did that on the 2/29. Then either last night or early this morning the attempt to use the card was made at Walmart.com
Now my bank kinda sucks but they did proceed the normal way of disputing the charge and proceeded to cancel the card.
Then I decided to give Walmart.com a call, and believe it or not, I got top quality customer service over the phone than I ever did at the many Walmart stores I shopped in. I began to explain to "Kevin" that I believe my card was used without my consent for a purchase. Since I have a Walmart.com account I checked that and the last .com purchase I made was a TV back in 2010. "Kevin" asked me for the last 4 digits of the card and what the amount was. I gave him the information and he found the charge. It went through but he said Walmart canceled the charge because the address did not match and there was an account already in my name. So he said even though it was on my bank statement the charge would drop off in 3 to 5 business days. He also took it a step further and escalate the situation to the financial security department.
he couldn't tell me the entire address but the thieves were trying to purchase an iPod Touch and trying to send it to California.
So I have no card but I have some peace of mind that this charge won't stick as well as not having to fight it out with the bank.
MODS: I'm gonna post this in the threads related to the TFCC fiasco so people can have some hope if they visit one of the three threads.
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