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Hasbro's "lack of" Customer Service Thread

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Hasbro's "lack of" Customer Service Thread

Postby Optimist_Prime » Wed Mar 28, 2007 11:28 pm

So I thought since Hasbro has "wonderful" customer service, we should see who's had the most fun.

On Feb. 21, 07 I sent in my DVD Prime for a replacement, because when I bought it was missing the matrix plus it looked like a return item. Today(Mar. 28, 07) I got another letter from Hasblo saying I'm gonna have to wait another 3-6 weeks due to f***ing backorder!!! :BOOM:
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Postby Venomous Prime » Thu Mar 29, 2007 12:10 am

Motto: "You don't know peace until you've had suffering"
Weapon: Double Venom Lasers
My DVD Prime wouldn't even hold his weapons :(

I had to wrap Megatron's handle and Prime's gun in two sided tape in order to make it possible :(

Not really customer service related, but you made a comment about your DVD Prime being screwed up, so I decided to share :D
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Postby tequila stu » Thu Mar 29, 2007 5:01 am

hmm....I'm surprised that some Brits haven't come in yet and mentioned Hasbro Uk.....oh wait.....[derogatory comment surmising my displeasure about the lack of figures in the Uk]
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Postby City Commander » Sun Apr 01, 2007 9:01 am

Weapon: Air Rifle
Hasbro Uk. HAsbro ful stop.

It needs no explanation.

I sent them a query last year. Still haven't got a reply.
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Postby Fang Wolf » Sun Apr 01, 2007 8:41 pm

Not alot of Jetfires got to Aus, no excuses.
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Postby Down_Shift » Sat Apr 07, 2007 8:09 pm

Motto: "Everyone has a bad hobby or a bad habit and I'd rather have a bad hobby over a bad habit."
Weapon: Rust Ray Gun
The customer service line has always been really good for me. I send them an email and I usually hear back from them in a few days.
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Postby Optimist_Prime » Fri Apr 13, 2007 8:33 am

Down_Shift wrote:The customer service line has always been really good for me. I send them an email and I usually hear back from them in a few days.

Well, I still don't have my DVD Prime. It's been about a month AFTER the 6 weeks it took to get a responce!!!! :MAD: :-x :BOOM: #-o
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