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IGearToys

Do you love your new Hercules set? Can't get enough of FansProject's items? Upset that you bought a knock off when you thought you were getting an original? Use this forum to tell everyone your thoughts about unlicensed and knock off TF products.

IGearToys

Postby Maximus_Blade » Sun Feb 16, 2014 1:39 pm

Hi all,

Since I have not dealt with igear before and am just wondering if anyone here has and how is the experience to you as far as customer service and their toy quality.

Thanks
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Re: IGearToys

Postby Mkall » Sun Feb 16, 2014 2:04 pm

Weapon: Twin Sonic Cannons
I haven't heard good things. I've always paid the extra money to go through an online store that I know will work with me to fix issues because iGear typically doesn't respond to issues.
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Re: IGearToys

Postby LOST Cybertronian » Sun Feb 16, 2014 5:20 pm

Motto: "I've looked into the eye of this island and what I saw was...beautiful"
Weapon: Double-Barreled, Armor-Piercing Particle Beam Cann...
Moved this to the 3rd party forum
-Kanrabat- wrote:YEah, too many Transformers are in a serious need of a good rim job.

Blast Cannon wrote:This thread is brilliant. Duragrip you are a gloriously weird sexual deviant and I love it.
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Re: IGearToys

Postby Rated X » Sun Feb 16, 2014 6:27 pm

Motto: ""Assumption is the mother of all screw ups.""
Weapon: Saw-Edged Pincer
A friend of mine got a Rager from Igear with only one gun. They never responded to his e-mails for a replacement. I only bought from them directly once (G2 Spray) I saved a few bucks, but if I remember the box was damaged. I don't care about boxes too much. But it appeared to be packaged by Igear damaged to begin with because the outside box was undamaged. The figure was fine though.
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Re: IGearToys

Postby synapse » Mon Feb 17, 2014 2:40 am

Weapon: Black Magic
Maximus_Blade wrote:Hi all,

Since I have not dealt with igear before and am just wondering if anyone here has and how is the experience to you as far as customer service and their toy quality.

Thanks


I ordered Generations Kup's extra heads from their store as it was cheaper than any other retailer. It got it (in Spain) about 3 weeks later. No problems.
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Re: IGearToys

Postby rpetras » Mon Feb 17, 2014 10:15 am

Motto: "Know your enemy, then crush them."
Weapon: Gatling Cannon
I have bought from them many time without issue.

BUT I have never had to try to use their customer service either.

So far, I have found the cost savings to be well worth it, but I do know others have not had that experience.
For Sale:
Classics Magnus/Skywarp 2 pack MIB
Classics Devastator MIP
HA Sideswipe K-Mart exclusive color Loose

Currently looking for:
ROTF Target exclusive Sideswipe from the 2-pack
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Alternity Primes, silver & white versions
(opened is OK, to be used for customs)

PM If interested
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Re: IGearToys

Postby Tsutsukakushi » Mon Feb 17, 2014 1:05 pm

I bought a Faith Leader from them years ago. I had no problems with them. the item arrived quick & in great shape.
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Re: IGearToys

Postby leakin' lubricant » Mon Feb 17, 2014 1:36 pm

Motto: "Be Quick or Be Dead"
Weapon: Dual Laser Cannon
I have UFO (not cosmos) and he is great, even the reported problems with his stand aren't an issue, and I bought him second hand, as I said I bought him second hand so can't speak for their customers service.
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Re: IGearToys

Postby Blasphemous Prime » Wed Feb 19, 2014 9:31 pm

Motto: "If not by graceful diplomacy, then by deadly force!"
Weapon: Fusion Cannon
While some of iGear's products aren't bad, their customer service is nonexistent. if you're looking at buying an iGear product, do not by directly. Instead, purchase their product from an online retailer. This way, if you have a problem with the product you can get decent customer service.
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Re: IGearToys

Postby Banjo-Tron » Thu Feb 20, 2014 8:49 am

Motto: "My banjo is everything; defeat is ukelele"
iGear are at the best OK in my opinion. They do not have the best plastic, the best design, or the best customer service. They smack me as being lazy. If any other 3rd party provides an option then I go for that over iGear.

To put it another way, iGear is the lady you take home at 3am when you are wasted and all other options have passed you by.
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Re: IGearToys

Postby Gauntlet101010 » Thu Feb 20, 2014 9:03 am

After some of the horror stories I hear about iGear's customer service, I just won't order from them directly. The extra cost is peace of mind.
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