The Energon Pub

by **Kimmer** » Thu Nov 01, 2007 8:41 pm

guys i need some advice. a couple weeks ago i won a rm-12 starscream misb. i payed with paypal and the seller shipped it out on 10-18 using usps. he gave me the tracking number and the delivery was confirmed on 10-20. the problem is i never got the damn package. has this ever happened to any of you? in my entire life i've gotten dozens and dozens of packages and have never once had a problem. NOT ONCE. i tried calling usps several times and they really haven't done anything to help me out. they did say they asked my carrier but he wasn't much help obviously. a package just doesn't disappear. the seller and i have also exchanged numerous e-mails but he is no help either and he refuses to refund me. a claim was filed with paypal and i'm waiting for their decision but i can't help but think something's fishy. like i said, i've never had a problem with a package ever until now and i'm getting pissed off just thinking about it. guys, any advice?

News Credits: 8 · by **Liege Evilmus** » Thu Nov 01, 2007 8:50 pm

check the tracking number, and if it sayes delivered call the shipping company.

If it hasn't been try contacting the seller, if that don't work, report a dispute through Ebay.

You should know this.

by **MentalDragon** » Thu Nov 01, 2007 9:08 pm

Ya... if is a legit tracking number... it will tell you the status. If it says delivered... it is the shipping company's responsibility to resolve... not the seller.

If it says it was recieved by the shipper and not delivered, it is still the shipper's responsibility... not the seller.

If it says it was NOT received, it is the sellers responsibility and you should resolve this via eBay, Paypal and if need be.. http://www.cybercrime.gov/

by **SpacerAM2** » Thu Nov 01, 2007 9:13 pm

Notify ebay of the problem also. Try everything.

As Autobot032 says:
_________________
I believe in Jesus Christ as my Saviour. If you do too, copy and paste this into your signature.

NOTE: Realize that I am not a perfect Christian, nor do I profess to be. I apologize if anyone's ever offended by me, I'm not perfect. Don't hold my posts and opinions against other Christians.

News Credits: 6 · by **bran10** » Thu Nov 01, 2007 9:23 pm

dude, exactly what had happened, the person shipped it out priority, its been 2 weeks, nothing at all... I don't even know what to do, this is off of tfw not ebay.any advice lol?

by **shockwave13** » Thu Nov 01, 2007 9:28 pm

Perhaps shipping insurance may have helped with the matter, albeit late. If my memory serves me correct with insurance, you could have filed a claim with USPS.

Even USPS could have made a delivery to the wrong address, ever had a month where you didn't get a credit card bill? Someone else may be playing with your RM now.

If the tracking number is legit and you have not obtained shipping insurance. Sorry, but I don't think you're likely to get back a refund either through eBay or Paypal.

I had a case filed once with PayPal, where I paid months ago, but never got the item and no tracking number. I initially got a partial refund from the seller. I won my case, but with email trail documenting the communication, the seller provided a full refund and the seller is no longer with eBay.

Good luck with your case.

News Credits: 10 · by **Lapse Of Reason** » Thu Nov 01, 2007 11:03 pm

If the seller can provide delivery confirmation, you will lose your claim.

If the seller cannot provide delivery confirmation you will win your claim.

It is almost as simple as that.

I may have read through the posts here too fast, but I did not see you mention there was a delivery confirmation on your package.

News Credits: 5749 · by **El Duque** » Thu Nov 01, 2007 11:26 pm

Just playing devil's advocate here, but put yourself in the place of the seller. If I read your post correctly USPS provided confirmation that the package was delivered. As far as the seller is concerned he did everything right, and has confirmation that the item he sent you was delivered. The seller could just as easily make a case that you are trying to scam him. I'm sure that is not the case, but it sounds to me like any blame is on USPS.

News Credits: 38 · by **Sunstar** » Thu Nov 01, 2007 11:37 pm

packages sometimes get lost. if the package was dropped off at your home, it might have been picked up by someone passing by. This has happened. Our post office drops off a little pick up package card if we aren't home. HOWEVER the one time I was home, I went down to pick it up and the posty had left it un attended by the elevator. ANYONE could have taken it.