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2 SDCC Metroplex QC issues. Just mine?

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2 SDCC Metroplex QC issues. Just mine?

Postby thedistinctroom » Mon Jul 22, 2013 12:32 pm

Motto: "Will it blend?"
Weapon: Acid Rays
Does anybody else have this problem? Scamper has 2 left thighs and Metroplex's chest light wasn't properly attached and is floating around loose inside the body. Otherwise, this set is perfect.

:???:
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby sixshot20 » Thu Jul 25, 2013 2:40 pm

I haven't had that kind of problem. That really stinks though, you should really contact Hasbro and see if they can resolve the issue seeing as how you payed allot for him.
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby thedistinctroom » Thu Jul 25, 2013 3:38 pm

Motto: "Will it blend?"
Weapon: Acid Rays
sixshot20 wrote:I haven't had that kind of problem. That really stinks though, you should really contact Hasbro and see if they can resolve the issue seeing as how you payed allot for him.


In truth, that's really not a bad idea and I thank you for the sound advice! However, I've tried with Hasbro customer service before. They are not at all interested in resolving things for the general customer, even if they pretend to be.

Even so, I think I will try to contact them about this. You are right. It was a lot of money!

:G2BOT:
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby sixshot20 » Thu Jul 25, 2013 4:16 pm

yeah I haven't heard great things about replacing transformers parts, but I have known some people who were successful in getting a piece they were missing or getting a new figure because they had one plagued by QC issues. I wish you luck and hope your problems are resolved.
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby Jelze Bunnycat » Thu Jul 25, 2013 4:37 pm

Motto: "The only good is knowledge, and the only evil is ignorance."
sixshot20 wrote:yeah I haven't heard great things about replacing transformers parts, but I have known some people who were successful in getting a piece they were missing or getting a new figure because they had one plagued by QC issues. I wish you luck and hope your problems are resolved.


The story about getting single parts probably come from online stores like our sponsors. Go via Hasbro directly, and you'll probably end getting something other than the Metroplex, or even of lesser value as per standard protocol.
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby ScottyP » Thu Jul 25, 2013 4:55 pm

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JelZe GoldRabbit wrote:
The story about getting single parts probably come from online stores like our sponsors. Go via Hasbro directly, and you'll probably end getting something other than the Metroplex, or even of lesser value as per standard protocol.


Standard Protocol = just send 'em a Dark of the Moon deluxe :michaelbay:
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby Jelze Bunnycat » Thu Jul 25, 2013 5:09 pm

Motto: "The only good is knowledge, and the only evil is ignorance."
ScottyP wrote:
JelZe GoldRabbit wrote:
The story about getting single parts probably come from online stores like our sponsors. Go via Hasbro directly, and you'll probably end getting something other than the Metroplex, or even of lesser value as per standard protocol.


Standard Protocol = just send 'em a Dark of the Moon deluxe :michaelbay:


It had better be Darksteel, but knowing our luck, it's Mudflap. :sad:
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- CW Brake-Neck/UW Wildrider, CW Offroad
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- Greenlight, Lancer and PotP Elita-1
- Legacy Core Slug, Sludge & Snarl
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby thedistinctroom » Thu Jul 25, 2013 5:19 pm

Motto: "Will it blend?"
Weapon: Acid Rays
JelZe GoldRabbit wrote:
ScottyP wrote:
JelZe GoldRabbit wrote:
The story about getting single parts probably come from online stores like our sponsors. Go via Hasbro directly, and you'll probably end getting something other than the Metroplex, or even of lesser value as per standard protocol.


Standard Protocol = just send 'em a Dark of the Moon deluxe :michaelbay:


It had better be Darksteel, but knowing our luck, it's Mudflap. :sad:


Aahahaahahahaha! :lol:
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Re: 2 SDCC Metroplex QC issues. Just mine?

Postby Mykltron » Fri Jul 26, 2013 5:14 am

Motto: "If I win again I'm still the champion. If you win HAH! that's just impossible.

Weapon: tea cup."
JelZe GoldRabbit wrote:
ScottyP wrote:
JelZe GoldRabbit wrote:
The story about getting single parts probably come from online stores like our sponsors. Go via Hasbro directly, and you'll probably end getting something other than the Metroplex, or even of lesser value as per standard protocol.


Standard Protocol = just send 'em a Dark of the Moon deluxe :michaelbay:


It had better be Darksteel, but knowing our luck, it's Mudflap. :sad:


Stop being ridiculous.












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