>
shop.seibertron.com amazon.seibertron.com Facebook Twitter X YouTube Pinterest Instagram Myspace LinkedIn Patreon Podcast RSS
This page runs on affiliate links — your clicks may earn us a few Shanix. Want the full transmission? Roll out to our Affiliate Disclosure.

My Reissue Ultra Magnus ...

Feel free to discuss anything about any of the thousands of Transformer toys here. Anything from Generation 1 all the way to the soon to be released, the never to be released or the hope to be released is fair game! Want to show off your stuff? Please post your's and see others in the Transformers Collections Forum.

My Reissue Ultra Magnus ...

Postby Danish-Liokaiser » Wed Aug 01, 2007 10:28 am

Okay my 'Ultra Magnus Commemorative series 1' reissue arived yesterday morning. But when i opened him up i noticed that the right arm ( In the armor form ) couldnt move, the elbow part, so today i took a closer look and i saw that they had **** placed a wrong piece of plastic! ... Let me explain it like this, there is 2 pieces of plastic with the elbow ( Armor mode ) there hold the arm piece. the left pieces was the same a the left arms right piece! ...

http://www.bigbadtoystore.com/bbts/prod ... ode=retail

So he cant move the right arm, only the shoulder part, but thats not enough to make good articulation ...

Damn it hasbro! ...

I payed like 142$ ( Figure + shipping + control tax ) !!! ... :-x :-x

Well, now my question is, if i return this figure to Bigbadtoystore, do I then have 2 pay for the shipping to the Us and back again if i get a new one?

If they'll pay for the shipping i would like to change him, but again i could get another figure with another failure ...

Hasbro makes Crappy toys! At least i can hope my Encore Prime will be in good shape, thats Takara! They rocks! ...
Danish-Liokaiser
Transmetal Warrior
Posts: 884
News Credits: 1
Joined: Wed Sep 06, 2006 2:45 pm

Postby God Magnus » Wed Aug 01, 2007 10:42 am

Motto: "I'd reach for the stars but I can't find my arms."
Weapon: Blue Bolt
I'm not exactly sure how they'd handle your specific situation but you should check with Big Bad Toy Store's customer service. They have one of the best in the business.
The Harbinger of Jell-O Puddin' Pops!

Image

If you are flamable and have legs, you are never blocking a fire exit.
-Mitch Hedberg
My BotCon '08 pics.
User avatar
God Magnus
Godmaster
Posts: 1631
News Credits: 5
Joined: Mon Oct 29, 2001 4:04 pm
Location: L-Town, MI
Strength: 7
Intelligence: 10
Speed: 7
Endurance: 10
Rank: 9
Courage: 10
Firepower: 9
Skill: 9

Postby Danish-Liokaiser » Wed Aug 01, 2007 1:58 pm

God Magnus wrote:I'm not exactly sure how they'd handle your specific situation but you should check with Big Bad Toy Store's customer service. They have one of the best in the business.


Okay, thank you God Magnus, i emailed them 10 minuttes ago.
Maybe they will send me a new figure? :P
Btw, its a really nice toy! Except for the failure, hes really cool, im still glad for him, but if i can get a new figure without paying for shipping and control tax ill be glad.
Danish-Liokaiser
Transmetal Warrior
Posts: 884
News Credits: 1
Joined: Wed Sep 06, 2006 2:45 pm

Postby Tigertrack » Wed Aug 01, 2007 5:08 pm

Motto: "A good head and a good heart are always a formidable combination."
Weapon: Sniper Rifle
Danish-Liokaiser wrote:
God Magnus wrote:I'm not exactly sure how they'd handle your specific situation but you should check with Big Bad Toy Store's customer service. They have one of the best in the business.


Okay, thank you God Magnus, i emailed them 10 minuttes ago.
Maybe they will send me a new figure? :P
Btw, its a really nice toy! Except for the failure, hes really cool, im still glad for him, but if i can get a new figure without paying for shipping and control tax ill be glad.


No, if anything, they will probably offer you store credit, and this is the second complaint I have seen about the Ultra Magnus re-issue from BBTS. Not their fault, but odd.

They may also have you send it back to them, and then they will ship you a new one. It's possible, but not as likely as store credit.
User avatar
Tigertrack
Matrix Keeper
Posts: 9633
News Credits: 1082
Joined: Mon Jun 30, 2003 8:08 am
Strength: 6
Intelligence: 8
Speed: 7
Endurance: 7
Rank: 10+
Courage: 9
Firepower: 8
Skill: 10

Postby Danish-Liokaiser » Thu Aug 02, 2007 2:59 am

tigertracks 24 wrote:
Danish-Liokaiser wrote:
God Magnus wrote:I'm not exactly sure how they'd handle your specific situation but you should check with Big Bad Toy Store's customer service. They have one of the best in the business.


Okay, thank you God Magnus, i emailed them 10 minuttes ago.
Maybe they will send me a new figure? :P
Btw, its a really nice toy! Except for the failure, hes really cool, im still glad for him, but if i can get a new figure without paying for shipping and control tax ill be glad.


No, if anything, they will probably offer you store credit, and this is the second complaint I have seen about the Ultra Magnus re-issue from BBTS. Not their fault, but odd.

They may also have you send it back to them, and then they will ship you a new one. It's possible, but not as likely as store credit.


I just opened a mail from BBTS, they'll send me a new figure, they have paid for the item and shipping! :shock:
Fantastic Customer Service ...
They even told me that when i pay for the Control Tax, i could tell them the price and they would give me it as Store-credit! ... :grin:

EDIT* Okay, i read the email again, they told me that the old figure wasnt worth to send back! :P
Danish-Liokaiser
Transmetal Warrior
Posts: 884
News Credits: 1
Joined: Wed Sep 06, 2006 2:45 pm


Return to Transformers Toys Discussion


[ Incoming message. Source unknown. ] No Signal - Please Stand By [ Click to attempt signal recovery... ]


Transformers and More @ The Seibertron Store

Visit shop.seibertron.com to buy "GALVATRON Transformers Studio Series 86-31 Movie Leader Class Hasbro 2025 New"
GALVATRON Transfor ...
Visit shop.seibertron.com to buy "WFC-K21 SOUNDWAVE Transformers War for Cybertron Kingdom Core 2021 250303A"
WFC-K21 SOUNDWAVE ...
Visit shop.seibertron.com to buy "Decepticon MIRAGE Transformers War Cybertron Trilogy Earthrise Netflix 250317"
Decepticon MIRAGE ...
Visit shop.seibertron.com to buy "WFC-E18 AIRWAVE Transformers War for Cybertron Earthrise Deluxe Hasbro 2020 New"
WFC-E18 AIRWAVE Tr ...
Visit shop.seibertron.com to buy "Sharkticon GNAW Transformers Studio Series 86-08 Animated Movie Deluxe 2021 New"
Sharkticon GNAW Tr ...
Visit shop.seibertron.com to buy "WFC-S18 RAVAGE Transformers War for Cybertron Siege Micromaster 2019 250330"
WFC-S18 RAVAGE Tra ...
Visit shop.seibertron.com to buy "WFC-S16 PTERAXADON Transformers War for Cybertron Siege Battle Master 2019 New"
WFC-S16 PTERAXADON ...
Visit shop.seibertron.com to buy "KUP Transformers Studio Series 86-02 Animated Movie Deluxe Hasbro 2021 250303A"
KUP Transformers S ...
Visit shop.seibertron.com to buy "WFC-K7 PALEOTREX Transformers War Cybertron Kingdom Deluxe Hasbro 2020 New"
WFC-K7 PALEOTREX T ...
Visit shop.seibertron.com to buy "WFC-S1 FIREDRIVE Transformers War for Cybertron Siege Battle Master 2019 250317"
WFC-S1 FIREDRIVE T ...
Visit shop.seibertron.com to buy "WFC-E1 SOUNDBARRIER Transformers War Cybertron Earthrise Battle Master 2020 New"
WFC-E1 SOUNDBARRIE ...
Visit shop.seibertron.com to buy "WFC-S2 LIONIZER Transformers War for Cybertron Siege Battle Master 2019 250317"
WFC-S2 LIONIZER Tr ...
Visit shop.seibertron.com to buy "Transformers Studio Series 86-29 Bumblebee Animated Movie Deluxe Hasbro 2024 New"
Transformers Studi ...
Visit shop.seibertron.com to buy "WFC-S35 RED ALERT Transformers War for Cybertron Siege Deluxe Class 2019 250303A"
WFC-S35 RED ALERT ...
These are affiliate links. We may earn a commission.
Details subject to change. See listing for latest price and availability.

Featured Products on Amazon.com

Buy "Transformers Authentics Grimlock Action Figure" on AMAZON
Buy "Transformers Titans Return Arcee Action Figure Set" on AMAZON
Buy "Transformers Titans Return Grotusque and Scorponok Deluxe Action Figure Exclusive Set" on AMAZON
Buy "Transformers Studio Series Number 14 Voyager Class Autobot Ironhide" on AMAZON
Buy "Transformers Generations Power of The Primes Voyager Class Elita-1" on AMAZON
Buy "Transformers: Generations Power of The Primes Voyager Class Grimlock" on AMAZON
Buy "Transformers Toys Megatron Cyberverse Ultimate Class Action Figure - Repeatable Fusion Mega Shot Action Attack Move - Toys for Kids 6 and Up, 11.5-inch" on AMAZON
Buy "Transformers Generations Power of The Primes Deluxe Class Autobot Moonracer" on AMAZON
Buy "Potato Head Transformers Mixable Mashable Heroes as Optimus Prime and Grimlock Figures" on AMAZON
Buy "Transformers Generations Combiner Wars Deluxe Class Protectobot First Aid Figure" on AMAZON
Buy "Transformers: Robots in Disguise Combiner Force 1-Step Changer Soundwave" on AMAZON
Buy "Transformers Generations Titans Return Titan Master Clobber" on AMAZON
These are affiliate links. We may earn a commission.
Details subject to change. See listing for latest price and availability.