Court Jester wrote:This address is on their website... under: where to send money orders.
Court Jester wrote:****
What was your point? Invasion of privacy? My privacy has already been invaded. So, I'd call this back to square.
Court Jester wrote:Rome was overrated anyways.
Burn wrote:robofreak doesn't joke. He's all about the serious business of the internet.
ItIsHim wrote:My closet is filled to the brim with plastic children's toys. For myself
robofreak wrote:chuckdawg1999 and CourtJester. Knock it off.
If Brian is having the checks sent to his home, than that image counts as a image of a business. Last time I checked anyways.
I really hope he's zoned for business. Otherwise, having those checks sent to his house is poor form.
Burn wrote:robofreak doesn't joke. He's all about the serious business of the internet.
ItIsHim wrote:My closet is filled to the brim with plastic children's toys. For myself
Banjo-Tron wrote:I'm staggered by the tone of Pete's replies - given the situation, I would expect someone to be a bit less defensive/confrontational. Given that this thread alone is over 20 pages along, I am surprised that the first time he bothered to post in ages was to berate someone for 'not going through the proper channels'. Oh the irony.
Telling people to not use debit cards to purchase goods via the internet in 2012 is nothing short of ridiculous, and is another example of trying to shift the blame away from Fun Pub. For the record, I used my Credit card, and my bank thankfully stopped over £1,000 worth of fraudulent transactions. Others weren't so lucky.
Pete, how much money do you think your company has cost your customers and their banks over the last month? How much worry and inconvenience? Your antiquated website essentially left the door open and allowed unencrypted data to be mined en masse. Unacceptable pal.
I work with risk management on a daily basis, and I can tell you that your organisation has completely failed to adequately load test your website. Had you conducted any cursory risk analysis, then this entire scenario could have been averted. The highest impact risk is always the security of your customer's data. Any number of mitigating actions could have salvaged this mess, but you guys did not do your homework.
Now you are dealing with the fallout; How you guys conduct yourselves now, will ultimately decide whether you continue to operate as a viable business. With this in mind, I suggest that you moderate your tone and listen to the concerns of your customers, without the attitude. If anyone should be annoyed, it is your customers; and in the main, they have been patient and understanding. I suggest you guys pay us the same courtesy.
Banjo-Tron wrote:I'm staggered by the tone of Pete's replies - given the situation, I would expect someone to be a bit less defensive/confrontational.
Banjo-Tron wrote:Given that this thread alone is over 20 pages along, I am surprised that the first time he bothered to post in ages was to berate someone for 'not going through the proper channels'. Oh the irony.
Banjo-Tron wrote:Telling people to not use debit cards to purchase goods via the internet in 2012 is nothing short of ridiculous, and is another example of trying to shift the blame away from Fun Pub.
Banjo-Tron wrote:I suggest you guys pay us the same courtesy.
Autobot032 wrote:Banjo-Tron wrote:Given that this thread alone is over 20 pages along, I am surprised that the first time he bothered to post in ages was to berate someone for 'not going through the proper channels'. Oh the irony.
Yeah... That whole handling it privately line IS sweeping it under the rug. Ballsy for him to say, all things considered. Proper channels? People did exactly that and look at what it's gotten them.
Autobot032 wrote:Banjo-Tron wrote:Telling people to not use debit cards to purchase goods via the internet in 2012 is nothing short of ridiculous, and is another example of trying to shift the blame away from Fun Pub.
I was stunned to read that. At least he's consistent. Yay! *facepalms*
CreditCards.com wrote:"You don't use a debit card online," says Susan Tiffany, director of consumer periodicals for the Credit Union National Association. Since the debit card links directly to a checking account, "you have potential vulnerability there," she says.
Her reasoning: If you have problems with a purchase or the card number gets hijacked, a debit card is "vulnerable because it happens to be linked to an account," says Linda Foley, founder of the Identity Theft Resource Center. She also includes phone orders in this category.
The Federal Reserve's Regulation E (commonly dubbed Reg E), covers debit card transfers. It sets a consumer's liability for fraudulent purchases at $50, provided they notify the bank within two days of discovering that their card or card number has been stolen.
Most banks have additional voluntary policies that set their own customers' liability with debit cards at $0, says Nessa Feddis, vice president and senior counsel for the American Bankers Association.
But the protections don't relieve consumers of hassle: The prospect of trying to get money put back into their bank account, and the problems that a lower-than-expected balance can cause in terms of fees and refused checks or payments, make some online shoppers reach first for credit cards.
Read more: http://www.creditcards.com/credit-card- ... z1oXjJ7Clk
Compare credit cards here - CreditCards.com
bvzxa wrote:Credit card, or debit card a person should not feel guilty for using either to pay for an item or items they want.
Now Pete, since I have had all this mess where the heck are my toys? I'm tired of the slow process of waiting. I have since ordered two items from HTS and they got here much quicker. Now why every year we wait so long for the club exclusive. It can't be a first come first serve basis.
I have been in countless other collectors clubs, some smaller, some larger, None of them take this long to send exclusives when you order. None. Hot Wheels Red Line Club even lets you know what is back ordered and what is not.
They don't wait for everyone else to order by the deadline, they have it ready. I used to get club exclusives in days of ordering. Here you just wonder "will I be next, maybe, who knows?"
This will be my last year. I'm done with the club.
tigertracks 24 wrote:I am similarly frustrated. Two cards frauded, new cc charged for exclusives! No shipping notice. No reply to my information sent to the club to help them solve 'the problem'. Not even a confirmation of thank you, your information has helped.
It is frustrating, but the club has always been great at communicating their AWESOME products, less great once they've got you're money...
Delicon wrote:I'm starting to think it was the greatest accomplishment of my entire life.
Burn wrote:Delicon wrote:I'm starting to think it was the greatest accomplishment of my entire life.
20th May 2006?
Sid Burn wrote:CLOSE YOUR ACCOUNTS!
DevastaTTor wrote:Devastattor; the latest victim of the Great FunPub Credit Hack of 2012.
What a -bleeping- hassle. I'm in Singapore this week for business and started getting all kinds of frantic calls from my wife about this. Having to do damage control while overseas has totally sucked.
This was my first foray into membership in the TFCC. It will definitely be my last.
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