Titans Return Titan Class Trypticon Thread

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Re: Titans Return Titan Class Trypticon Thread

Postby lakebot » Fri Dec 22, 2017 8:14 pm

The stickers were kind of a pain but I think my biggest issue was peeling them away from the sticker sheet. Otherwise, I think it was kind of cool to have to put them on yourself. The eyes were the hardest ones to apply but the rest were not too bad. Sadly, I had a hard time following just the instructions so I really had to look online to find out exactly where they all went. They really need to start making color instruction sheets as these darker color backgrounds do not make the small details easy to see.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Mon Dec 25, 2017 12:12 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?
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Re: Titans Return Titan Class Trypticon Thread

Postby chuckdawg1999 » Mon Dec 25, 2017 12:16 pm

Motto: "The man, the myth, the legend... yeah right."
Weapon: Saber Blade
Sigma Magnus wrote:
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?


Try the store where you got it. You can try Hasbro but there's no guarantee they'll replace it.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Mon Dec 25, 2017 12:18 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
chuckdawg1999 wrote:
Sigma Magnus wrote:
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?


Try the store where you got it. You can try Hasbro but there's no guarantee they'll replace it.

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Re: Titans Return Titan Class Trypticon Thread

Postby chuckdawg1999 » Mon Dec 25, 2017 12:19 pm

Motto: "The man, the myth, the legend... yeah right."
Weapon: Saber Blade
Sigma Magnus wrote:
chuckdawg1999 wrote:
Sigma Magnus wrote:
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?


Try the store where you got it. You can try Hasbro but there's no guarantee they'll replace it.

BigBadToyStore?


They're good about fixing things.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Mon Dec 25, 2017 12:21 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
chuckdawg1999 wrote:
Sigma Magnus wrote:
chuckdawg1999 wrote:
Sigma Magnus wrote:
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?


Try the store where you got it. You can try Hasbro but there's no guarantee they'll replace it.

BigBadToyStore?


They're good about fixing things.

Alright, where do I contact them, how do I word things, etc? Sorry, haven't done this before.
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Re: Titans Return Titan Class Trypticon Thread

Postby william-james88 » Mon Dec 25, 2017 12:29 pm

Sigma Magnus wrote:
chuckdawg1999 wrote:
Sigma Magnus wrote:
chuckdawg1999 wrote:
Sigma Magnus wrote:
20171225_130917.jpg
So, uh...cracked open my copy, and he's missing a ramp. Who do I contact about this?


Try the store where you got it. You can try Hasbro but there's no guarantee they'll replace it.

BigBadToyStore?


They're good about fixing things.

Alright, where do I contact them, how do I word things, etc? Sorry, haven't done this before.

Look on their website, they have contact info (look at the bottom, it should be there). Just send them the same image you posted and tell them exatly what you are missing. They will tell you what they can do.
If you have any news, rumours, or hot new sightings to report which you feel should be front paged,
please contact us using this form.

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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Thu Dec 28, 2017 1:40 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
Also, I know there's a preemptive repair for the hips. But is there a fix if they're already broken?
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Re: Titans Return Titan Class Trypticon Thread

Postby Qwan » Sat Dec 30, 2017 6:50 pm

Motto: "There's no such thing as a no-lose situation, but if you try your hardest, you'll lose the least."
Weapon: Hand-Mounted Lasers
Sigma Magnus wrote:Also, I know there's a preemptive repair for the hips. But is there a fix if they're already broken?

If I may, being the self-proclaimed resident TrypHipSitch expert. If they're broken the way that early copies were (like the plastic in the ratchets wrecks itself), then the ratchets are pretty much irretrievable - but you can always take the ratchets out, beef up the friction inside the swivels with some paper, cardboard, electrical tape or what-have-you, and just get by with some really sturdy friction-based hips for your Trypticon I suppose.

If they're not already borked though (and they shouldn't be straight out of the box), I'd highly recommend doing one of the pre-existing fixes, just in case. That one where you compress the springs over and over for like ten minutes is apparently really effective!
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Kurona wrote:I can't believe Ironhide was the Bayverse seeker all along.

The real Bayverse is the friends we made along the way. And then blew up.

Diem wrote:This is exactly the kind of nonsense I'm here for.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Sat Dec 30, 2017 6:55 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
Qwan wrote:
Sigma Magnus wrote:Also, I know there's a preemptive repair for the hips. But is there a fix if they're already broken?

If I may, being the self-proclaimed resident TrypHipSitch expert. If they're broken the way that early copies were (like the plastic in the ratchets wrecks itself), then the ratchets are pretty much irretrievable - but you can always take the ratchets out, beef up the friction inside the swivels with some paper, cardboard, electrical tape or what-have-you, and just get by with some really sturdy friction-based hips for your Trypticon I suppose.

If they're not already borked though (and they shouldn't be straight out of the box), I'd highly recommend doing one of the pre-existing fixes, just in case. That one where you compress the springs over and over for like ten minutes is apparently really effective!

I did perform the spring fix (even on the leg that wasn't messed up). However, my dad broke the hip by accident before we did that, and now the cross-thing inside the hip is sheared. But, like with the missing ramp, I'm making negotiations with BBTS to see if I can get a new hip piece or an entire right leg. Fingers crossed... :BANG_HEAD:
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Re: Titans Return Titan Class Trypticon Thread

Postby Qwan » Sat Dec 30, 2017 7:00 pm

Motto: "There's no such thing as a no-lose situation, but if you try your hardest, you'll lose the least."
Weapon: Hand-Mounted Lasers
Sigma Magnus wrote:
Qwan wrote:
Sigma Magnus wrote:Also, I know there's a preemptive repair for the hips. But is there a fix if they're already broken?

If I may, being the self-proclaimed resident TrypHipSitch expert. If they're broken the way that early copies were (like the plastic in the ratchets wrecks itself), then the ratchets are pretty much irretrievable - but you can always take the ratchets out, beef up the friction inside the swivels with some paper, cardboard, electrical tape or what-have-you, and just get by with some really sturdy friction-based hips for your Trypticon I suppose.

If they're not already borked though (and they shouldn't be straight out of the box), I'd highly recommend doing one of the pre-existing fixes, just in case. That one where you compress the springs over and over for like ten minutes is apparently really effective!

I did perform the spring fix (even on the leg that wasn't messed up). However, my dad broke the hip by accident before we did that, and now the cross-thing inside the hip is sheared. But, like with the missing ramp, I'm making negotiations with BBTS to see if I can get a new hip piece or an entire right leg. Fingers crossed... :BANG_HEAD:

If I remember correctly, that missing ramp should've been pinned in place and not just friction-clipped, no? In that case, I'm guessing they'll probably need to replace the figure in its entirety, at which point it likely won't matter if the hips are broken. Admittedly once we get to dealing with companies and people, I'm way less confident than dealing with plastic toys, but that's my best guess about how things'll go from here for you.
Image

Va'al wrote:
Kurona wrote:I can't believe Ironhide was the Bayverse seeker all along.

The real Bayverse is the friends we made along the way. And then blew up.

Diem wrote:This is exactly the kind of nonsense I'm here for.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Sat Dec 30, 2017 7:08 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
Qwan wrote:If I remember correctly, that missing ramp should've been pinned in place and not just friction-clipped, no?

:shock: ... *frantically gets up to check* ...okay, phew. The ramps are on double hinges. One end of that hinge is a pin, the other end is friction. So, thankfully, once the replacement arrives it should clip right in. I just hope this all goes smoothly... :oops:
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Re: Titans Return Titan Class Trypticon Thread

Postby Qwan » Sat Dec 30, 2017 7:17 pm

Motto: "There's no such thing as a no-lose situation, but if you try your hardest, you'll lose the least."
Weapon: Hand-Mounted Lasers
Sigma Magnus wrote:
Qwan wrote:If I remember correctly, that missing ramp should've been pinned in place and not just friction-clipped, no?

:shock: ... *frantically gets up to check* ...okay, phew. The ramps are on double hinges. One end of that hinge is a pin, the other end is friction. So, thankfully, once the replacement arrives it should clip right in. I just hope this all goes smoothly... :oops:

Heh, guess I should've just walked the 50 metres to check my own copy instead of assuming based on my own shoddy memory. Today's lesson: check your toys before you make statements about them, and don't trust Qwan :lol:
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Va'al wrote:
Kurona wrote:I can't believe Ironhide was the Bayverse seeker all along.

The real Bayverse is the friends we made along the way. And then blew up.

Diem wrote:This is exactly the kind of nonsense I'm here for.
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Re: Titans Return Titan Class Trypticon Thread

Postby Sigma Magnus » Sat Dec 30, 2017 7:21 pm

Motto: "You may not like it, you may not understand it. But that does not mean it cannot exist."
Weapon: Sword
Qwan wrote:
Sigma Magnus wrote:
Qwan wrote:If I remember correctly, that missing ramp should've been pinned in place and not just friction-clipped, no?

:shock: ... *frantically gets up to check* ...okay, phew. The ramps are on double hinges. One end of that hinge is a pin, the other end is friction. So, thankfully, once the replacement arrives it should clip right in. I just hope this all goes smoothly... :oops:

Heh, guess I should've just walked the 50 metres to check my own copy instead of assuming based on my own shoddy memory. Today's lesson: check your toys before you make statements about them, and don't trust Qwan :lol:

You really had me going for a minute there! :lol:

If worse comes to worse, I might just go get a Takara copy and dump my current one on eBay or something. I'd feel bad about doing that though...
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