Customer service reps at all three stores (well actually just two; the third store moved its customer service desk some time last year and I haven't been able to find it since
![Laughing :lol:](./images/smilies/icon_lol.gif)
The main information I got out of this, aside from the fact that my local stores probably don't have any PotP stuff yet, is that 1) Every store-chain gives items their own individual database codes, so more general ones might not actually be much use, and 2) It's practically impossible to look up a figure in the database if you don't already know the code of the thing you're looking for (especially if you're not sure whether it's even in the database yet to begin with).
So on the Australian end at least, I think the conclusion here is "sit tight and they'll come eventually". And also "gee I wish there was something like Brickseek that'd work for Australian stores".