His right hand was missing fingers!!

Has anybody else had a problem like this with their MP Starscream? This is why I usually don't like buying Takara: just about every figure I have has some kind of problem, though usually it's not as severe as missing parts.
I already contacted BBTS to see what could be done, if anything, though if I were to guess, it would mean packing it up & shipping it back to them so they can send another that hopefully won't have that problem, which would mean I would have to wait another week or 2 before I get a good one, even though this one is in my hands now, ready to be played with, minus 3 fingers.
