Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues
Tuesday, August 28th, 2018 10:57PM CDT
Category: Toy NewsPosted by: william-james88 Views: 21,587
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There is definitely something up with those exclusive G1 reissues at Walmart. We posted a few days ago that the Walmart app listed all the G1 Transformers reissues as only being available online (which can always change) and since then there has been a lot of talk about the online ordering process at Walmart, including many frustrating stories. We wanted to share some with you just so that you were are of the current issues with online orders for these reissues and that if it has happened to you, you are not alone.
Here are a few testimonies:
boyatlarge wrote:I just got an email from [Walmart] today saying that the G1 DEVASTATOR that I preordered in July is now cancelled due to no stock and they do not know when they will be getting it in. Bad news if this is the case for everyone:
Your Order Has Been Canceled.
Hello,
Thanks for your recent order. We're really sorry, but the items shown below are out of stock. Since we don't know when we'll get them in again, we've canceled the items from your order and won't charge you for them.
If you have any questions, please visit our Help Center . Hope to see you again soon!
Order number: 4721853-XXXXXX
Order date: Fri, Jul 20, 2018
Sincerely,
-Your Walmart Customer Care Team
Canceled Items - Walmart
Item
Qty
Transformers: Vintage G1 Constructicon Devastator 6-Figure Collection Pack -[Preorder item]
1
Matt wrote: Just letting you know that I was one of the first to preorder the Walmart G1 exclusives. After getting "your order has been delayed" emails throughout August I finally got the cancellation email for the Devastator set. I'm expecting the rest of my orders to be cancelled as well (I ordered all but Hot Rod). I expect I won't be the only one with this problem but I wanted to give you a heads up. Typical Walmart service.
It gets weirder, here are two subsequent quotes from fellow Seibertronian NYCPrime:
A lot of people have gotten delay/cancellation emails. My SS was cancelled but I placed an order for 2 last week that is delayed. As a precaution, I ordered 2 more. My Devy is on back order but my friend said his was cancelled. Walmart is the absolute worst. I really wish Amazon did all exclusives.
...........
So they cancelled my original SS order. I placed one last week as a backup, and that is backordered. But the second backup I ordered this morning? Preparing to ship... Can't make this stuff up.
So it seems that while some orders are being cancelled, others are shipping out. Feel free to discuss your frustrations on our boards and let us know if your orders come through. And, of course, when they do come in, let us know your thoughts on the figures.
Hopefully all this mess clears up and you get the toys you want either delivered to your door or even found in stores, if that comes to pass.
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Posted by nycPrime on August 28th, 2018 @ 10:59pm CDT
Posted by steve2275 on August 28th, 2018 @ 11:01pm CDT
Posted by fenrir72 on August 28th, 2018 @ 11:29pm CDT
Lesson learned Wallmart, allocate more resources for Transformers G1 related orders!
Posted by Black Bumblebee on August 28th, 2018 @ 11:39pm CDT
Posted by StarSound on August 29th, 2018 @ 2:14am CDT
Posted by ZeroWolf on August 29th, 2018 @ 3:25am CDT
fenrir72 wrote:Is this a good thing or a bad thing? Maybe due to the great response from fans, their (Wallmart's systems) can't handle the load?
Lesson learned Wallmart, allocate more resources for Transformers G1 related orders!
Or maybe there wasn't a lot of stock to begin with. I can imagine the idea with these being that they would be on shelves when the Bumblebee movie hits, meaning that more stock would be incoming. Though only those with Walmarts will get this honour (doesn't bother me, I think the reissues are over priced for what they are compared to toys of the same price now... But that's just my view If others want them, then go get them)
A funny thought though, obviously g1 starscream has no knees... Cyberverse warrior starscream has no knees...No matter how much changes, somethings remain the same
Posted by nycPrime on August 29th, 2018 @ 5:03am CDT
Posted by firefox91 on August 29th, 2018 @ 7:37am CDT
Posted by nycPrime on August 29th, 2018 @ 8:14am CDT
firefox91 wrote:My Devastator order got cancelled even when an agent promised me that it wouldn't. I contacted an agent again yesterday and they said they couldn't do anything about it. I hate everything about WalMart.
Walmart has been wildly inconsistent with this whole process but there are a number of things they are consistent in. 1) When an order is cancelled, there is nothing they can do. 2) In general, there is nothing they can do.
Posted by boyatlarge on August 29th, 2018 @ 8:33am CDT
Posted by dragons on August 29th, 2018 @ 8:38am CDT
Posted by WeatherManNX01 on August 29th, 2018 @ 8:49am CDT
Posted by no-one on August 29th, 2018 @ 9:01am CDT
Posted by nycPrime on August 29th, 2018 @ 9:16am CDT
https://www.walmart.com/ip/Transformers ... 10&veh=aff?wmlspartner=FYAGeMjDX6c&=&affs=p&wid=5b6b4213e4b0bcb699adeb9f&u1=&oid=223073.10006940&sourceid=37141976172661509211&affillinktype=3&veh=aff
Posted by StarSound on August 29th, 2018 @ 9:28am CDT
Posted by triKlops on August 29th, 2018 @ 9:44am CDT
@nysPrime; i checked the link before you posted and immediately after; nada left, again....
Posted by nycPrime on August 29th, 2018 @ 9:49am CDT
Posted by triKlops on August 29th, 2018 @ 10:21am CDT
nycPrime wrote:Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.
Looks like i will have to give it a shot. Thank you for the heads up and the link, regardless.
Posted by galvatron00 on August 29th, 2018 @ 10:23am CDT
Heck yeah thanks for the link!! I'm going to F5 all day!!triKlops wrote:Looks like i will have to give it a shot. Thank you for the heads up and the link, regardless.nycPrime wrote:Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.
Posted by Grimlok59 on August 29th, 2018 @ 10:46am CDT
This is not unheard by Walmart standards, by the way. They took a ton of preorders awhile back for the SNES Classic Edition and infamously canceled them all. When I say this is typical Walmart service, I really mean it. I've also written an email to Hasbro customer support asking them to please deal with a better retailer for exclusives in the future. Can't hurt.
Posted by nycPrime on August 29th, 2018 @ 12:01pm CDT
itscramtastic wrote:Heck yeah thanks for the link!! I'm going to F5 all day!!triKlops wrote:Looks like i will have to give it a shot. Thank you for the heads up and the link, regardless.nycPrime wrote:Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.
Save yourself from hitting F5 all day. Plus, it went in stock yesterday morning and this morning. Might be a morning thing. Use this instead:
http://www.nowinstock.net/toys/transformers/
Posted by Cobotron on August 29th, 2018 @ 3:48pm CDT
But it states the new delivery estimate (to a store location) for the Fri. the 31st.
We'll see what happens. Either it will coe through or the next thing is cancelation.
Fingers crossed.
Posted by no-one on August 29th, 2018 @ 6:01pm CDT
I still hope it gets delivered, but if not - FUCK EM - not doing it again
Posted by EvasionModeBumblebee on August 29th, 2018 @ 6:19pm CDT
carytheone wrote:Ruh-roh
I just got that e-mail too. Crap, I thought I was safe. Hopefully things work out.
Posted by StarSound on August 29th, 2018 @ 7:16pm CDT
Posted by nycPrime on August 29th, 2018 @ 9:28pm CDT
StarSound wrote:Was notified that my Swerve is on back order and that Walmart said they have until august 31st to find one before they cancel my order for him. My bumblebee and devastator are safe for now, but I am so nervous!
Received the same email for Tailgate and Outback. But I have 4 SS on the way and Devy shipped not long ago. Everything else in limbo.
Posted by StarSound on August 29th, 2018 @ 9:48pm CDT
nycPrime wrote:StarSound wrote:Was notified that my Swerve is on back order and that Walmart said they have until august 31st to find one before they cancel my order for him. My bumblebee and devastator are safe for now, but I am so nervous!
Received the same email for Tailgate and Outback. But I have 4 SS on the way and Devy shipped not long ago. Everything else in limbo.
That's good you are getting some of your transformers! I hope you get your Tailgate and Outback, I haven't been able to get the chance to order those two yet.
Posted by william-james88 on August 29th, 2018 @ 10:08pm CDT
Posted by nycPrime on August 29th, 2018 @ 10:28pm CDT
Posted by President-prime on August 30th, 2018 @ 1:29am CDT
Posted by Sarahthecutevixen on August 30th, 2018 @ 1:45am CDT
carytheone wrote:
I'd argue but i was fired from there for having a heat stroke after they decided to charge employees for use of the water fountains
Posted by ZeroWolf on August 30th, 2018 @ 2:51am CDT
TrypticonCarne wrote:carytheone wrote:
I'd argue but i was fired from there for having a heat stroke after they decided to charge employees for use of the water fountains
They fired you for having a heat stroke? That's harsh and a really rubbish reason to get rid of you.
Posted by Sarahthecutevixen on August 30th, 2018 @ 3:30am CDT
ZeroWolf wrote:TrypticonCarne wrote:carytheone wrote:
I'd argue but i was fired from there for having a heat stroke after they decided to charge employees for use of the water fountains
They fired you for having a heat stroke? That's harsh and a really rubbish reason to get rid of you.
that and having am ambulence in front of the store because of the heat stroke cut down on business for a couple of minutes, I think I worked for post movie Mr. Krabs
Posted by achildfromthe80s on August 30th, 2018 @ 10:45am CDT
Posted by boyatlarge on August 30th, 2018 @ 11:05am CDT
Posted by william-james88 on August 30th, 2018 @ 11:30am CDT
achildfromthe80s wrote:So at least in my case, the orders are shipping. Walmart has been shipping all my late orders overnight and interestingly from Canada. So they are at least trying to make good. I have 2 Starscreams arriving today(I’m returning one as I ordered it when I thought my first was cancelled.) and Bumblebee will arrive tomorrow. Dunno about the other mini bots I ordered. So will see.
Are you sure they are shipping from Canada and not from their shipping centre located in Ontario, California (CA)?
Posted by galvatron00 on August 30th, 2018 @ 1:38pm CDT
At least the turnaround time is next Thursday!!
Posted by Cobotron on August 30th, 2018 @ 2:50pm CDT
Don't you think that it's a bit presumptuous that they think, that I think, that if it can't be delivered on time I don't want it? I never said that.
I don't understand their wording, or their logic.
Oh wait! It's Walmart. I guess I'm being presumptuous thinking they prescribe to logic. SILLY ME!
EDIT: Just got the same email for Tailgate. My account does show Starscream has shipped though.
Posted by StarSound on August 30th, 2018 @ 2:58pm CDT
Posted by triKlops on August 30th, 2018 @ 4:37pm CDT
@SSound; it happened with my Hot Rod order. I got on it before i could get an email from WM and had them push the order through. It took some cajoling but it got done, finally.
Posted by D-Maximal_Primal on August 30th, 2018 @ 4:55pm CDT
Posted by galvatron00 on August 30th, 2018 @ 5:19pm CDT
When has anyone ever been a fan of Walmart over Target for anything?!D-Maximal_Primal wrote:And these debacles are another reason why I am becoming a larger Target fan than Walmart fan for toys
Posted by D-Maximal_Primal on August 30th, 2018 @ 5:23pm CDT
itscramtastic wrote:When has anyone ever been a fan of Walmart over Target for anything?!D-Maximal_Primal wrote:And these debacles are another reason why I am becoming a larger Target fan than Walmart fan for toys
I used to be when Target was more expensive and Walmart generally had the stock. And now it's backwards
Posted by no-one on August 30th, 2018 @ 5:51pm CDT
Groceriesitscramtastic wrote:When has anyone ever been a fan of Walmart over Target for anything?!D-Maximal_Primal wrote:And these debacles are another reason why I am becoming a larger Target fan than Walmart fan for toys
Posted by william-james88 on August 30th, 2018 @ 7:06pm CDT
itscramtastic wrote:When has anyone ever been a fan of Walmart over Target for anything?!D-Maximal_Primal wrote:And these debacles are another reason why I am becoming a larger Target fan than Walmart fan for toys
When Target chose to abandon Canada
Posted by Emerje on August 30th, 2018 @ 7:25pm CDT
Cobotron wrote:Don't you think that it's a bit presumptuous that they think, that I think, that if it can't be delivered on time I don't want it? I never said that.
That's sort of like when TRU would start a pre-order two months early and then cancel it after 30 days per their policy because they assumed you wouldn't still want it or found it somewhere else even though it's their own exclusive. Meanwhile I've currently got pre-orders out in Japan for April 2019. Collectors aren't as impatient as soccer moms trying to save 10 cents on Froot Loops, Walmart!
Emerje
Posted by shajaki on August 30th, 2018 @ 7:28pm CDT
Posted by william-james88 on August 30th, 2018 @ 8:03pm CDT
shajaki wrote:After hearing all the dot com woes, I'm feelin like it's finally paid off to be Canadian
You didnt feel that when they elected Trump?
Posted by nycPrime on August 30th, 2018 @ 8:42pm CDT
Posted by shajaki on August 30th, 2018 @ 8:53pm CDT
I meant toy-wisewilliam-james88 wrote:You didnt feel that when they elected Trump?shajaki wrote:After hearing all the dot com woes, I'm feelin like it's finally paid off to be Canadian