Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues

Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues

Tuesday, August 28th, 2018 10:57pm CDT

Category: Toy News
Posted by: william-james88   Views: 19,945

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There is definitely something up with those exclusive G1 reissues at Walmart. We posted a few days ago that the Walmart app listed all the G1 Transformers reissues as only being available online (which can always change) and since then there has been a lot of talk about the online ordering process at Walmart, including many frustrating stories. We wanted to share some with you just so that you were are of the current issues with online orders for these reissues and that if it has happened to you, you are not alone.

Here are a few testimonies:

boyatlarge wrote:I just got an email from [Walmart] today saying that the G1 DEVASTATOR that I preordered in July is now cancelled due to no stock and they do not know when they will be getting it in. Bad news if this is the case for everyone:

Your Order Has Been Canceled.

Hello,

Thanks for your recent order. We're really sorry, but the items shown below are out of stock. Since we don't know when we'll get them in again, we've canceled the items from your order and won't charge you for them.

If you have any questions, please visit our Help Center . Hope to see you again soon!
Order number: 4721853-XXXXXX
Order date: Fri, Jul 20, 2018

Sincerely,
-Your Walmart Customer Care Team

Canceled Items - Walmart

Item
Qty
Transformers: Vintage G1 Constructicon Devastator 6-Figure Collection Pack -[Preorder item]
1


Matt wrote: Just letting you know that I was one of the first to preorder the Walmart G1 exclusives. After getting "your order has been delayed" emails throughout August I finally got the cancellation email for the Devastator set. I'm expecting the rest of my orders to be cancelled as well (I ordered all but Hot Rod). I expect I won't be the only one with this problem but I wanted to give you a heads up. Typical Walmart service.


It gets weirder, here are two subsequent quotes from fellow Seibertronian NYCPrime:

A lot of people have gotten delay/cancellation emails. My SS was cancelled but I placed an order for 2 last week that is delayed. As a precaution, I ordered 2 more. My Devy is on back order but my friend said his was cancelled. Walmart is the absolute worst. I really wish Amazon did all exclusives.

...........

So they cancelled my original SS order. I placed one last week as a backup, and that is backordered. But the second backup I ordered this morning? Preparing to ship... Can't make this stuff up.


So it seems that while some orders are being cancelled, others are shipping out. Feel free to discuss your frustrations on our boards and let us know if your orders come through. And, of course, when they do come in, let us know your thoughts on the figures.

Hopefully all this mess clears up and you get the toys you want either delivered to your door or even found in stores, if that comes to pass.

Transformers News: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Reissues

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Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981121)
Posted by nycPrime on August 28th, 2018 @ 10:59pm CDT
The plot thickens. Both orders of SS, including the one that is supposedly delayed, has shipped. I should have 4 G1 SS by Friday. Thankfully I'll be near a Walmart this weekend to return 3.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981123)
Posted by steve2275 on August 28th, 2018 @ 11:01pm CDT
just keep sending and selling in stores sheesh
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981125)
Posted by fenrir72 on August 28th, 2018 @ 11:29pm CDT
Is this a good thing or a bad thing? Maybe due to the great response from fans, their (Wallmart's systems) can't handle the load?

Lesson learned Wallmart, allocate more resources for Transformers G1 related orders!
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981126)
Posted by Black Bumblebee on August 28th, 2018 @ 11:39pm CDT
For what it's worth, Hot Rod is listed as in stock. Don't know if that helps anyone.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981129)
Posted by StarSound on August 29th, 2018 @ 2:14am CDT
I'm a first time poster as well. I bought devastator on august 15th and when I woke up (I am a night owl so I wake up in the afternoon) I looked in my emails, at 6:38 am I was told my devastator was cancelled due to it being out of stock. I also use Nowinstock.com and I got an email from them at exactly 6:38 am as well (No joke) and it said devastator was in stock! I was so mad when I looked at my emails! I received my Starscream days ago. I also bought bumblebee and swerve and I'm now wondering if I'm going to have to hunt them down every hour I am supposed to sleep, again. I live in Washington state, so I have to fight the scalpers that are on the east side. I'm torturing myself some more I guess! I contacted Walmart and they said that they would put me down for a email notification, but I told them I already tried that from the website and the guy said "don't worry, you will get it". Guy also gave me a 10$ promo for my next purchase. I also want to note that whenever I got the email and text alerts from nowinstock on the dot I checked walmart and almost each time the stock said "almost out of stock 3 left" or so. I hope we all get our beloved transfomers!
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981135)
Posted by ZeroWolf on August 29th, 2018 @ 3:25am CDT
fenrir72 wrote:Is this a good thing or a bad thing? Maybe due to the great response from fans, their (Wallmart's systems) can't handle the load?

Lesson learned Wallmart, allocate more resources for Transformers G1 related orders!

Or maybe there wasn't a lot of stock to begin with. I can imagine the idea with these being that they would be on shelves when the Bumblebee movie hits, meaning that more stock would be incoming. Though only those with Walmarts will get this honour (doesn't bother me, I think the reissues are over priced for what they are compared to toys of the same price now... But that's just my view :) If others want them, then go get them)

A funny thought though, obviously g1 starscream has no knees... Cyberverse warrior starscream has no knees...No matter how much changes, somethings remain the same :lol:
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981142)
Posted by nycPrime on August 29th, 2018 @ 5:03am CDT
Devestator ordered on the 8th is preparing to ship.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981155)
Posted by firefox91 on August 29th, 2018 @ 7:37am CDT
My Devastator order got cancelled even when an agent promised me that it wouldn't. I contacted an agent again yesterday and they said they couldn't do anything about it. I hate everything about WalMart.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981159)
Posted by nycPrime on August 29th, 2018 @ 8:14am CDT
firefox91 wrote:My Devastator order got cancelled even when an agent promised me that it wouldn't. I contacted an agent again yesterday and they said they couldn't do anything about it. I hate everything about WalMart.

Walmart has been wildly inconsistent with this whole process but there are a number of things they are consistent in. 1) When an order is cancelled, there is nothing they can do. 2) In general, there is nothing they can do.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981160)
Posted by boyatlarge on August 29th, 2018 @ 8:33am CDT
I did receive my HOT ROD with no issue and just received my STARSCREAM. Starscream was actually ordered with DEVASTATOR but they only shipped Starscream and then I got the email stating Devastator was cancelled. I have all of the minibots on preorder but no update as to whether or not I will be getting them for sure yet.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981161)
Posted by dragons on August 29th, 2018 @ 8:38am CDT
This surprises people Walmart is famous for never having things in stock and never know if and when it be back in stock hate shopping at Walmart for certain stuff
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981162)
Posted by WeatherManNX01 on August 29th, 2018 @ 8:49am CDT
I literally just got my shipping confirmation for Starscream this morning. That isn't to say there won't be a stock issue there (though that one didn't have the sellouts the others did), but that one is at least finally on the way.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981163)
Posted by no-one on August 29th, 2018 @ 9:01am CDT
Image
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981167)
Posted by nycPrime on August 29th, 2018 @ 9:16am CDT
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981169)
Posted by StarSound on August 29th, 2018 @ 9:28am CDT
Just ordered devastator again, had plenty in stock! refreshed the page to see how quickly it would sell out, it took a few tries for it to simply say out of stock. I am hoping this time I will receive him!
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981172)
Posted by triKlops on August 29th, 2018 @ 9:44am CDT
My Hot Rod ran into the shipped/ non shipped ether for a while, 2 weeks ago. Got it straightened out with Customer Service. I have a Swerve on delayed order, its been 2 weeks now. SScream was ordered a week and change after Swerve and is shipping to my house within a day or 2. None of this makes sense but i shouldn't be surprised.
@nysPrime; i checked the link before you posted and immediately after; nada left, again....
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981175)
Posted by nycPrime on August 29th, 2018 @ 9:49am CDT
Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981178)
Posted by triKlops on August 29th, 2018 @ 10:21am CDT
nycPrime wrote:Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.


Looks like i will have to give it a shot. Thank you for the heads up and the link, regardless. ;)^
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981179)
Posted by galvatron00 on August 29th, 2018 @ 10:23am CDT
triKlops wrote:
nycPrime wrote:Sorry tri. You should use nowinstock.net. I got the alert earlier and ordered one at 10:05am. I was slow in posting it here but it was still up right before I submitted.
Looks like i will have to give it a shot. Thank you for the heads up and the link, regardless. ;)^
Heck yeah thanks for the link!! I'm going to F5 all day!!
Re: Major Ordering Issues Being Experienced with Walmart for Exclusive G1 Transformers Reissues (1981181)
Posted by Grimlok59 on August 29th, 2018 @ 10:46am CDT
So I posted yesterday about being one of the first to preorder Devastator (my email is also referenced in the news item). Devastator was canceled yesterday but after reading other people's stories I signed up with Nowinstock.com and got the notification this morning that Devastator is in stock. So I've ordered him once again. I guess we'll see?

This is not unheard by Walmart standards, by the way. They took a ton of preorders awhile back for the SNES Classic Edition and infamously canceled them all. When I say this is typical Walmart service, I really mean it. I've also written an email to Hasbro customer support asking them to please deal with a better retailer for exclusives in the future. Can't hurt.

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