Anybody accidentally recieve someone else's order?
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Anybody accidentally recieve someone else's order?
by LOST Cybertronian » Wed Jul 22, 2015 7:00 pm
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I ordered the DX9 Leader Megatron upgrade kit from Captured Prey. I got the package but didn't open it for a few days. Get an email from Captured Prey that I might have received someone else's order and to confirm. I open the package and indeed it was not mine. I emailed them back to confirm it and haven't heard back in 3 days. Not sure what I am supposed to do now. Just wait until they get back with me? Email them again? Just send the package to the person it belongs to? The package I got contained a FT Tesla and KFC MP-22 hands.
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Re: Anybody accidentally recieve someone else's order?
by Rated X » Wed Jul 22, 2015 7:47 pm
- Motto: ""Assumption is the mother of all screw ups.""
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I would just wait for his response…for now but not indefinitely. Even if the guy who got your order reads this, neither of you should be burdened with paying for shipping twice. At the end of the day, both of you can get your money back through paypal if captured prey fails to respond. You can both open up a case and document you received the wrong order. Paypal carries insurance for its clients screw ups. And both of you got free stuff. Let Captured Prey take the hit.
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Re: Anybody accidentally recieve someone else's order?
by Agamemnon » Wed Jul 22, 2015 8:08 pm
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LOST Cybertronian wrote:I ordered the DX9 Leader Megatron upgrade kit from Captured Prey. I got the package but didn't open it for a few days. Get an email from Captured Prey that I might have received someone else's order and to confirm. I open the package and indeed it was not mine. I emailed them back to confirm it and haven't heard back in 3 days. Not sure what I am supposed to do now. Just wait until they get back with me? Email them again? Just send the package to the person it belongs to? The package I got contained a FT Tesla and KFC MP-22 hands.
I think it's okay to email them again. Emails can get lost. Plus, from the few dealings I've had with Captured Prey, they are good people. I'd mention that you emailed them previously, but be nice about it.
But, then, that's just me...
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