Andrius wrote:Agamemnon wrote:Andrius wrote:I ordered the original from BBTS and shipped it with my Pile of Loot in February 2012. They did not include the replacement head, nor was it mentioned at any point. (I've not yet assembled my Battle Tanker, since my RTS Laser Prime has been packed away for a while.)
I've just now sent them an email to see if they still have any of these replacement heads.
Hrm....my order, from BBTS way back when, included the head. I had it pre-ordered from the first time it appeared on the site. I'm trying to remember where it was packed. For some reason I think it was on a piece of cardboard separate from the box.
Was it mentioned on your shipping list?
As I mentioned earlier, I had pre-ordered this add-on piece and waited a few weeks before shipping (yes, it was from BBTS). I just checked the shipping manifests, and the extra heads (I had two Battle Tankers) were not listed separately. They were in small plastic ziplock bags with instructions, not attached or inside the BT packaging. It's possible that these were shipped to people and simply overlooked and thrown away. All I can advocate is to contact WHOEVER it is you ordered from and let them know your situation. Start there before calling out MakeToy.
Robotmel, double check all your e-mail accounts to ensure that replies from TFSource are going where intended, and also check your spam folders. If you've done this already, do it again just to be sure.