Hi (name removed),
Here is a summary of your recent order. You can also view your updated order details in My eBay.
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Go to order details
Order details
You completed checkout on Jul-08-13
Seller: toysrus ( 176253 )
Message from seller:
Hi (name removed),
Thank you for ordering from us. Your order is currently being processed and you will receive additional emails regarding your order as it is processed. Additionally, we have also left positive feedback for you.
Please note the following about cancelling/changing your order: unfortunately, we are unable to cancel or modify orders once placed. If you made a mistake in ordering, rest assured that you are still able to return the item for a full refund.
We love positive feedback, but love happy customers even more. If you have questions or problems with your order, please contact us via email before leaving feedback.
Sincerely,
The Guest Service Team
Toys"R"Us & Babies"R"Us on eBay
Item title
Transfor - Soundwave not available for purchase online until July 18th, 201 #zNI
( item: 190867703833 transaction: **** )
Price $119.99
Shipping price FAST & FREE
Qty 1 Item total $127.79
Paid on Jul-08-13
Free Standard Shipping
Estimated delivery: Fri. Jul. 12
Subtotal $119.99
** Sales tax $7.80
Total $127.79
Dear XXXXXXXXXX,
Thank you for contacting Toys "R" Us on eBay regarding the status of your order, Order #13357975.
We regret to inform you that we had to cancel your order due to our warehouse being out of stock.
We understand your interest in this item and suggest periodically checking back on the website for future availability. We are sorry we couldn't fulfill all of the items on your order and appreciate your interest in shopping with us.
If you need any further assistance, please feel free to respond to this email. Thank you again for contacting us. We value your business and look forward to serving you in the future!
Sincerely,
Adam
Guest Service Team
Toys "R" Us on eBay Support
This product is not available for pre-orders at this time and will be available on July 18, 2013 at 9AM Eastern Time.
Va'al wrote:I keep track of everyone. Backwards.
There are atandarfs to maintain.
LOST Cybertronian wrote:Hey, If Mindmaster survived then you should do just fine.
Mindmaster wrote:So... what exactly is going on? All I'm getting is that Toys "R" Us is cancelling orders for MP Soundwave and Acid Storm.
Seibertron wrote:Just received my cancellation refund ...
---------- Forwarded message ----------
From: service@paypal.com <service@paypal.com>
Date: Tue, Jul 9, 2013 at 4:04 PM
Subject: Your PayPal payment has been refunded
To: Ryan Yzquierdo
Hello Ryan Yzquierdo,
ToysRUs (support.ebay@toysrus.com) has issued a full refund for your payment.
----------------------------------------------------------------
Original payment details:
----------------------------------------------------------------
Date payment sent: Jul 8, 2013
Amount: $159.35 USD
Thanks,
PayPal
Mindmaster wrote:So... what exactly is going on? All I'm getting is that Toys "R" Us is cancelling orders for MP Soundwave and Acid Storm.
GuyIncognito wrote:Mindmaster wrote:So... what exactly is going on? All I'm getting is that Toys "R" Us is cancelling orders for MP Soundwave and Acid Storm.
Not quite. TRU accidentally put some up for "preorder" through their eBay site and didn't realize their mistake until people had already placed orders. Everyone is getting a refund.
Va'al wrote:I keep track of everyone. Backwards.
There are atandarfs to maintain.
LOST Cybertronian wrote:Hey, If Mindmaster survived then you should do just fine.
omega666 wrote:It's MP-10 all over again. Watch them jack up the prices.
HairyDawg wrote:Was it really that hard to get MP-10? I had multiple opportunities to purchase him in store. Got one for me and one for my son. Kept thinking "man, these are more plentiful than people think". Then after about 3 weeks, POOF! Never to be seen at TRU again. First one was $99 straight up, second one I had to show the price on the box to get the $99 price.
Hoping for similar here.
Va'al wrote:I keep track of everyone. Backwards.
There are atandarfs to maintain.
LOST Cybertronian wrote:Hey, If Mindmaster survived then you should do just fine.
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