Delicon wrote:Seibertron wrote:zatara1701 wrote:I have already preordered this and I am excited about Fansprojects improving upon feedback on QC issues.
I have a gripe though...the day I got my City Commander his chest plate broke. Apparently others have had issues with the head. My gripe is this...
I spent $80+ on City Commander, he broke the day I got it and transformed him the first time, and so I emailed Fansprojects going on 3 weeks ago and haven't heard a peep. I realize they are a small outfit, but you would think that an email could've been answered in 3 weeks?!? Not to mention it would be nice if us consumers were compensated in some way or fashion for these issues. I don't expect anything for free, but come on, there is obviously some serious QC issues. Despite investing $80+ we just have to "suck it up," or "deal with it?" What do ya'll think???
Due to the nature of international orders and the nature of a fan company making unofficial figures, fans are probably on their own with this type of product. I wish that wasn't the case ... just being blunt. That's the problem with buying an unofficial product which is why Hasbro doesn't want items like this being made.
Seibs is right, that's the burden we bear with unofficial figures. Still, if they keep coming up with concepts like this and the WST Dinobots we'll keep on buying them.
Hasbro will have a hard time ever weeding them out at this rate.
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