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Quality issues with the movie toys? Why so many?

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Postby Blurrz » Tue Jun 05, 2007 4:34 pm

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Did Hasbro use different plastic for this series? It seems so much weaker compared to other series.
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Postby Kadmon Prime » Tue Jun 05, 2007 5:02 pm

I have picked up the jazz and the swindle.
The Swindle is great, reminds me more of a classics figure than a movie figure though, this is probably why I like it, but yes the plastic quality is not on par with classics.

The Jazz is ok, but again cheaper plastic IMO and the arms are just pathetic junk.

I was going to pick up most of the voyagers but I think now I will leave it at leader prime and megatron and quit.

To me this quality control issue is no suprise, the movie year stuff is always crap with hasbro. If you don't thinks so, just remember how poopy star wars got during AOTC and ROTS, and then went back to higher quality in the non movie years.

I think it's just that hasbro has to get a high volume of merch. out during movie blitzes, so they are more kid friendly (or un-friendly) i.e. gimmick laden, action feature laden crap, cheaper plastic, rushed, crappier paint jobs etc. etc. They know the movie excitement will sell the product, whereas on non-movie years extremly good quality collector oriented seems to be the norm. I think after the movie transformers will return to good quality.
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Postby Blurrz » Tue Jun 05, 2007 6:04 pm

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I think that's a bunch of garbage of what hasbro's doing. I as a collector would be happy with better quality and less figures. Instead of releasing the figures a month before the movie, they could've taken some time and made them of better quality.

Not that i'm unhappy with the movie figures, but some of them could've been a little bit better.
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Postby AbsumZer0 » Tue Jun 05, 2007 6:46 pm

Asderiphel wrote:
Bun-Bun wrote:I'm with you Getter,

Transformers has carried on so long because of the fond memories of the people who had them as kids, those people then are more likely to get those toys for their children...

But if all the movie toys keep breaking a) children will be less likely to stay intrested in them (as shown by AbsumZer0) or b) Parents will stop buying them for their kids because they don't wan to waste their money.

Lets face it, even though we all know that TF's have been going strong for 20 years, this movie line is the first one to get 'mainstream' exposure since G1 ended...
If the QC problem put enough people off and they don't sell, well guess what, Hasbro isn't going to continue a line that they can't sell to kids (yes alternators and titaniums do appeal to kids so don't try to use that arguement)


IF QC was going to be the death knell of TF's, then TF's would have died a long time ago. The first release of Titaniums...come on, the megatron is a complete pile and I've seen a couple Optimus broken in the box. And I don't know what Alternators you own, but the Meister I bought would drop both doors and an arm if you looked at him funny, my Shockblast never could keep his head on, and my Camshaft had two left hands. As for play value, I don't see how a kid could come close to 'playing' with an Alt. As for G1...Jumpstarters, anybody? Duocons? Runabout? Deluxe Insecticon Barrage?

I agree that this line is getting more exposure than any line since G1, but there is only two consistent breakage reports (with Bumblebee beating Blackout by a wide margin) only one of which seems unavoidable out of the box. There might even be a recall on the BB. But the vast majority of the movie related toys are fine.


And the stress marks on certain other figures (which would indicate poorer quality plastic, as plenty of figures in older lines relied on pegs and tabs and are still holding up fine). I agree that the QC and design flaws won't be the death of Transformers but it certainly won't benefit it. Also, you forget that Titaniums and Alternators are marketed towards adolescents and adults (and the future of Alternators is in question), whereas the primary lines are marketed towards the younger crowds and tend to be a larger, but generally less risky investment (which is why the assortment of moulds is larger, as opposed to one or two a year with repaints and new heads or metal figures cast from less expensive diecast moulds). So, though it won't kill Transformers, if the problems in these figures affect sales it'll certainly be a kick to the balls of the brand.
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Postby pittsburg_22_m » Tue Jun 05, 2007 7:20 pm

Got the Brawl that won't lock and the Wreckage that won't stay up. Also the bumblebee that won't go back to car mode. Jazz's arms are a joke. Starscream Voyager is kinda neat but still issues there. Ironhide gets much cooler once you figure out how his hips hook into his hands in truck mode. :D

Ugh. These toys have definite QC issues. I'm planning on returning every one until I get good ones. So Hasbro needs to be getting to fixing their mistakes!
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Postby Megatron Wolf » Tue Jun 05, 2007 9:04 pm

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Just started to play around with my Boncrusher and his legs are really lose. He can either stand up or do a split. I have to have one of his arms hold some of the weight if i want to put him in an actin pose. SO far the only figure i havent had any problems with is my RV Prime. But im sure once i start to play with him ill find some. Other than haveing a hard time opening his driverside door. That reminds me, two of BC flaps are hard as hell to open. When in bit mose the flaps are on his shoulders.
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Postby Knock Out » Tue Jun 05, 2007 10:02 pm

I grabbed a deluxe Jazz...no problem with the figure, but did anybody else notice the instructions left out the front grille section pulls out and the headlights push toward the center of his chest?
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Postby megatroptimus » Tue Jun 05, 2007 10:33 pm

Reading the 4 pages, it's obvious that some of you don't have a clue about what QC really is. Design and QC are 2 entirely different things.

And Knock-Out, about Jazz : the automorph feature does that all by itself. No need for instructions.
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Postby Lapse Of Reason » Tue Jun 05, 2007 10:39 pm

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So far,the two I dreaded the most are the two of the best figures! Starscream and Scorponok!

Leader class Prime is as awesome as I thought it'd be.
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Postby Knock Out » Tue Jun 05, 2007 10:51 pm

meh, I musta did it wrong :D

Yup, didn't have the torso locked in place.

Thanks!
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Postby GetterDragun » Tue Jun 05, 2007 11:07 pm

megatroptimus wrote:Reading the 4 pages, it's obvious that some of you don't have a clue about what QC really is. Design and QC are 2 entirely different things.

And Knock-Out, about Jazz : the automorph feature does that all by itself. No need for instructions.


You also didn't read my topic title correctly. No where did I say quality control...I said Quality. Quality meaning quality of design and quality of materials. I'm not talking about production defects, like the odd paint misappplication.
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Postby Greed » Tue Jun 05, 2007 11:23 pm

I have a few figs from this line, Ironhide, RV Prime, Jazz, and Bonecrusher, and for the most part they are rather meh in build.

Jazz has a few stress marks here and there just from changing it once or twice, I don't mind the arms though.

Ironhide was rather tight when I got him but now his knees and kibble are awful weak now. I also noticed stress marks around the holes in his legs connect to form the bed.

RV Prime, no real problems there. He's a little loose but nothing major.

Bonecrusher is fine except one of his shins was glued together all the way but he's great overall.
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Postby Asderiphel » Wed Jun 06, 2007 12:14 am

AbsumZer0 wrote:
Asderiphel wrote:
Bun-Bun wrote:I'm with you Getter,

Transformers has carried on so long because of the fond memories of the people who had them as kids, those people then are more likely to get those toys for their children...

But if all the movie toys keep breaking a) children will be less likely to stay intrested in them (as shown by AbsumZer0) or b) Parents will stop buying them for their kids because they don't wan to waste their money.

Lets face it, even though we all know that TF's have been going strong for 20 years, this movie line is the first one to get 'mainstream' exposure since G1 ended...
If the QC problem put enough people off and they don't sell, well guess what, Hasbro isn't going to continue a line that they can't sell to kids (yes alternators and titaniums do appeal to kids so don't try to use that arguement)


IF QC was going to be the death knell of TF's, then TF's would have died a long time ago. The first release of Titaniums...come on, the megatron is a complete pile and I've seen a couple Optimus broken in the box. And I don't know what Alternators you own, but the Meister I bought would drop both doors and an arm if you looked at him funny, my Shockblast never could keep his head on, and my Camshaft had two left hands. As for play value, I don't see how a kid could come close to 'playing' with an Alt. As for G1...Jumpstarters, anybody? Duocons? Runabout? Deluxe Insecticon Barrage?

I agree that this line is getting more exposure than any line since G1, but there is only two consistent breakage reports (with Bumblebee beating Blackout by a wide margin) only one of which seems unavoidable out of the box. There might even be a recall on the BB. But the vast majority of the movie related toys are fine.


And the stress marks on certain other figures (which would indicate poorer quality plastic, as plenty of figures in older lines relied on pegs and tabs and are still holding up fine). I agree that the QC and design flaws won't be the death of Transformers but it certainly won't benefit it. Also, you forget that Titaniums and Alternators are marketed towards adolescents and adults (and the future of Alternators is in question), whereas the primary lines are marketed towards the younger crowds and tend to be a larger, but generally less risky investment (which is why the assortment of moulds is larger, as opposed to one or two a year with repaints and new heads or metal figures cast from less expensive diecast moulds). So, though it won't kill Transformers, if the problems in these figures affect sales it'll certainly be a kick to the balls of the brand.


Just a question: Did you buy any Beast Machines? Cause neither did anybody else. It was a crummy line, with bad designs, bad figures that not only couldn't TF properly but couldn't even stand up without help in some cases, practically none of the first wave was show accurate, Silverbolt is the worst figure ever made, etc, etc.
My point is that there have been bad lines before, and I certainly don't think the movie line qualifies as a 'bad line'.

I agree with your sentiment that the main line is usually aimed at the younger audience. However, that's not true this time. Based on the movie's target demographic, the advertising blitz, the 3 hour commercial that was the MTV movie awards, the dedicated sites added to ebay, pontiac, target, yahoo...we aren't talking about promotions that your every day 7 yr old is going to find. Hasbro wants everybody involved in this line...it's why there are Fast Action Battlers and Cyber Stompers along with the main line. IF the movie wasn't aimed right at us (males b/t the ages of 13 to 25...or 30, right? 35?) would Hasbro have used the resources to create a completely separate version of each movie figure that was more kid friendly?

Can't win on the Alts & Titanium argument. Bun-bun says don't use the 'collectors argument' so I went the QC route. Personally, I don't see how kids could play with an Alt. They're stiff, zero poseability, about the most painfully unfun things to transform, and every couple seconds you're worried something is gonna break. So I get the 'they're made for collectors' retort. :-?

It really is unfortunate that there are figs on the market that have QC issues. I haven't run into any of the personally, and I hope I don't. If I see some parent in the toy aisle looking at Transformers for their young son or daughter, I'm going to recommend the FABs or Real Gears. Or Ratchet (much love for the jolly green giant). And hopefully by the time the movie gets here, most of the bad figs will be off the shelves. But the only thing that will really help or harm TFs in the long term is if the movie is widely considered good or not. If the movie is great, and the kids go and see it, then QC won't mean a thing...and if the movie tanks, QC still won't mean a thing.
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Postby megatroptimus » Wed Jun 06, 2007 12:23 am

GetterDragun wrote:
megatroptimus wrote:Reading the 4 pages, it's obvious that some of you don't have a clue about what QC really is. Design and QC are 2 entirely different things.

And Knock-Out, about Jazz : the automorph feature does that all by itself. No need for instructions.


You also didn't read my topic title correctly. No where did I say quality control...I said Quality. Quality meaning quality of design and quality of materials. I'm not talking about production defects, like the odd paint misappplication.


Wasn't talking about you.
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Postby AbsumZer0 » Wed Jun 06, 2007 12:55 am

Asderiphel wrote:Just a question: Did you buy any Beast Machines? Cause neither did anybody else. It was a crummy line, with bad designs, bad figures that not only couldn't TF properly but couldn't even stand up without help in some cases, practically none of the first wave was show accurate, Silverbolt is the worst figure ever made, etc, etc.
My point is that there have been bad lines before, and I certainly don't think the movie line qualifies as a 'bad line'.

I agree with your sentiment that the main line is usually aimed at the younger audience. However, that's not true this time. Based on the movie's target demographic, the advertising blitz, the 3 hour commercial that was the MTV movie awards, the dedicated sites added to ebay, pontiac, target, yahoo...we aren't talking about promotions that your every day 7 yr old is going to find. Hasbro wants everybody involved in this line...it's why there are Fast Action Battlers and Cyber Stompers along with the main line. IF the movie wasn't aimed right at us (males b/t the ages of 13 to 25...or 30, right? 35?) would Hasbro have used the resources to create a completely separate version of each movie figure that was more kid friendly?

Can't win on the Alts & Titanium argument. Bun-bun says don't use the 'collectors argument' so I went the QC route. Personally, I don't see how kids could play with an Alt. They're stiff, zero poseability, about the most painfully unfun things to transform, and every couple seconds you're worried something is gonna break. So I get the 'they're made for collectors' retort. :-?

It really is unfortunate that there are figs on the market that have QC issues. I haven't run into any of the personally, and I hope I don't. If I see some parent in the toy aisle looking at Transformers for their young son or daughter, I'm going to recommend the FABs or Real Gears. Or Ratchet (much love for the jolly green giant). And hopefully by the time the movie gets here, most of the bad figs will be off the shelves. But the only thing that will really help or harm TFs in the long term is if the movie is widely considered good or not. If the movie is great, and the kids go and see it, then QC won't mean a thing...and if the movie tanks, QC still won't mean a thing.


Hasbro is trying to get product to kids of all ages. The FABs, Cyber-Stompers, etc. are there for the 5 and unders whose parents know their kids will get frustrated with the main line. Have you forgotten the big chunky Go-Bot subline they continued from Playskool? That's not around anymore, hence the more preschool-friendly lines to compensate. The primary line isn't just for the elementary schoolers, true, but their primary market group isn't adults. If that were the case the most expensive figure wouldn't be a goofy wiggling hunk of plastic. The target is boys 3-24, heavily skewed towards the 15-and-under crowd.

You don't think all the movie commercials are there to sell toys do you? Hasbro isn't the only one with huge amounts of money invested in this project. True, they may have more riding on it than, say, GM, but the advertisements are there first and foremost for THE MOVIE. How many commercials for the action figures did you see during the Mtv movie awards? Compare that to the number of movie toy commercials running on Cartoon Network from 2-5pm.

Like it or not, Alternators are marketed towards adults. They exist solely because the Japanese toy market has such a heavy reliance on older collectors; without that market it would never have been financially sensible for Hasbro to create the moulds for a full line because the United States, unlike Japan, relies on the money of young adolescents and parents. Parents not buying Alternators because of their fragility wasn't a huge blow to Hasbro because they were never counting on that money anyway, they were counting on older adolescents and adults buying them while kids and parents bought Energon and Cybertron. If they thought it'd bring in money from both demographics it would have been the main line to begin with. Adults still bought them despite their fragility because to them the detail, paint apps, and nostalgia factor and because they tend to use them as display figures madke them worth it. They were MADE with adults and late adolescents in mind. The same is true, to an extent, for Titaniums, though because of the cheaper development costs they don't need to rely on the Japanese market or cost-sharing with Takara.

Beast Machines was a crummy line; it didn't sell and its failure led to Hasbro pushing out the final waves in shortened amounts, completely scrapping Transtech, importing Car Robots as a placeholder and completely revamping the brand to appeal to a younger demographic with brightly colored, chunky toys and a kiddie cartoon. If the parents turn their noses up at the movie line because of fragility and QC issues and their kids are 6-13 and don't want the kiddiefied versions then that's definitely going to hurt Hasbro where it counts. Especially considering how much they've got invested in this. It won't kill the line, but like I said, it'd definitely be a kick to the balls of the brand and force them to restrategize. Whether or not the film itself succeeds is irrelevant to Hasbro because Hasbro's investment in the film is as a commercial; if the film makes a hundred billion dollars box-office and toy stores cut shelf space because the movie line didn't move, Hasbro still loses out.
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Re: Quality issues with the movie toys? Why so many?

Postby Bonger » Wed Jun 06, 2007 12:58 am

GetterDragun wrote:Ironhides waste.


Heehee, so would that be Cyberpooping Ironhide? :lol:

j/k
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Postby TENIME_art » Wed Jun 06, 2007 1:10 am

I won't mention the non-problems I've lucked out with, because I don't want to jinx it, so...

RV Prime's door is a pain in the butt to open, and the roof of his truck mode takes a helluvalotof pressure to get it down. His knees come apart when you try to pose him in robot mode.
Solution: When posing his legs, don't hold onto the lower part of the legs.

Jazz's waist pops apart when trying to initiate the Automorph.
Solution: Don't hold his legs, hold onto his chest when snapping the roof into the back.

Starscream's missile launchers are too testy.
Solution: Put the missiles away in your accessories drawer.
:))

The only other one I have right now is Bonecrusher, and for his tough to hinge flaps, use a small utensil. Apparently, some genius ripped his fingernail off trying to do it by hand. Don't do that. That'll hurt.
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Postby Asderiphel » Wed Jun 06, 2007 1:51 am

AbsumZer0 wrote:Hasbro is trying to get product to kids of all ages. The FABs, Cyber-Stompers, etc. are there for the 5 and unders whose parents know their kids will get frustrated with the main line. Have you forgotten the big chunky Go-Bot subline they continued from Playskool? That's not around anymore, hence the more preschool-friendly lines to compensate. The primary line isn't just for the elementary schoolers, true, but their primary market group isn't adults. If that were the case the most expensive figure wouldn't be a goofy wiggling hunk of plastic. The target is boys 3-24, heavily skewed towards the 15-and-under crowd.

You don't think all the movie commercials are there to sell toys do you? Hasbro isn't the only one with huge amounts of money invested in this project. True, they may have more riding on it than, say, GM, but the advertisements are there first and foremost for THE MOVIE. How many commercials for the action figures did you see during the Mtv movie awards? Compare that to the number of movie toy commercials running on Cartoon Network from 2-5pm.

Like it or not, Alternators are marketed towards adults. They exist solely because the Japanese toy market has such a heavy reliance on older collectors; without that market it would never have been financially sensible for Hasbro to create the moulds for a full line because the United States, unlike Japan, relies on the money of young adolescents and parents. Parents not buying Alternators because of their fragility wasn't a huge blow to Hasbro because they were never counting on that money anyway, they were counting on older adolescents and adults buying them while kids and parents bought Energon and Cybertron. If they thought it'd bring in money from both demographics it would have been the main line to begin with. Adults still bought them despite their fragility because to them the detail, paint apps, and nostalgia factor and because they tend to use them as display figures. They were MADE with adults and late adolescents in mind. The same is true, to an extent, for Titaniums, though because of the cheaper development costs they don't need to rely on the Japanese market or cost-sharing with Takara.

Beast Machines was a crummy line; it didn't sell and its failure led to Hasbro pushing out the final waves in shortened amounts, completely scrapping Transtech, importing Car Robots as a placeholder and completely revamping the brand to appeal to a younger demographic with brightly colored, chunky toys and a kiddie cartoon. If the parents turn their noses up at the movie line because of fragility and QC issues and their kids are 6-13 and don't want the kiddiefied versions then that's definitely going to hurt Hasbro where it counts. Especially considering how much they've got invested in this. It won't kill the line, but like I said, it'd definitely be a kick to the balls of the brand and force them to restrategize. Whether or not the film itself succeeds is irrelevant to Hasbro because Hasbro's investment in the film is as a commercial; if the film makes a hundred billion dollars box-office and toy stores cut shelf space because the movie line didn't move, Hasbro still loses out.


And I thought I was the only one that made long winded posts...

Ok, we're not covering any new ground here, but the idea that the films success is irrelevant to Hasbro is ludicrous. If people hate the movie, then all those toys are gonna sit there. All the fans that already bought the figs will sell them dirt cheap on ebay, and tell everybody else not to buy them. The kids will turn up their noses because 'that movie sucks'. If the movie does well, then the kids will tell their parents to buy them TFs. We're talking about an expansion of the brand into new audiences, not retread kids who already buy them...which is not that many to begin with. If the movie fails to penetrate it's target demographic, then the toy sales will falter badly.

I don't like Alts. I'm aware of their target market, well aware of their problems, and was drawing parallel QC issues. Thanks for the history lesson. I can appreciate the sentiment that the target audience dictates design parameters, but with the movie, the designs handed to Hasbro by the studio limited what they could do, QC and otherwise. This is the first line in awhile to attempt to satisfy their entire TF market in one broad release (complex TF's, fun for the kids, enjoyable for the adult, appealing to the new consumer, no subline) while simultaneously using the same line as a vehicle for explosive growth in that sector...and I would say they're faring about average. With all that, they can't come close to making everybody happy, and some things, based on sheer volume alone, are going to suffer.

I just don't see the QC issue as big a dealbreaker as you do. If Hasbro sells 30 thousand Cybertron Downshifts with no complaints, but sells 300,000 Movie Bumblebees and has 50,000 complaints, they're still way ahead. And even those first 50,000 figs that broke within the first hour and produced a 'I'm never gonna buy that crap again response' is still a sale with a high percentage of those customers being brand new. If half the 300,000 have problems, and 150,000 customers never come back, you've still quintupled your audience. That's why there are QC issues to begin with; Hasbro is playing the numbers game and betting heavily against the house that Spielberg and Bay have a bona fide hit. If every figure had Bumblebee-esque problems, then I might agree with you that QC is a real problem issue with long-term ramifications. But the first pressing of figures, sitting in store rooms for weeks, if not months, will be purchased mainly by loyalists like us and the subsequent batches should address increasing quality.

I was spoiling for an argument all day, and it looks like I got one. Generally I agree with you, but my contrary nature got the best of me this time.

EDIT: You know, too bad post count is not directly proportional to word count.
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Postby Bonger » Wed Jun 06, 2007 2:16 am

I knew this was going to happen, as I'm sure a lot of other people here did as well.

I have found the quality of TFs going down over the years in general. Ofcourse there have been some great figures made including the MPs, a good number of the BTs and RID line, but overall, definately a downturn.

With the mass volume and kiddie target of the movie and movie toys, this was to be expected.

I personally have not bought any movie toys. I'll probably just get the Leader class figures, and the "MP" Bumblebee and call it a day. Dedicate like one shelf to the movie.

Thanks everyone for your contributions to this post. I think it may have saved me a lot of $$. Sometimes when you are a fan, you buy just for the sake of buying. I think this would have been one of those situations for me.
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Postby Phenotype » Wed Jun 06, 2007 10:12 am

I just like to point out something that confuses me. Many of you on here (and other threads) keep saying Hasbro "rushed the production" of these figures. What evidence does anyone have to support that claim? The copyright date on the toys is 2006, so aside from minor things like head changes these toys were nearly finished 6 months ago. That certainly doesn't seem rushed to me.
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Postby Counterpunch » Wed Jun 06, 2007 12:06 pm

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Asderiphel wrote:EDIT: You know, too bad post count is not directly proportional to word count.


Truth: It's an inverse relationship.
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Postby Megatron Wolf » Wed Jun 06, 2007 1:16 pm

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Asderiphel wrote:
And I thought I was the only one that made long winded posts...



Trust me your not. I once had a hole page just for my one post.
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Postby Zombie Starscream » Wed Jun 06, 2007 2:00 pm

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Phenotype wrote:
i_amtrunks wrote:Less paint applications? Maybe, sitting next to my Energon and Cybertron figures they certainly do seem less colorful but I'm not exactly sure they have less paint applications. The vehicles are real so they have realistic color schemes, not Energon's 700-colors-blind-me-like-the-sun paint schemes.



I would rather have the less colorful paint as it makes them look realistic, plus I like the way my lone Tf blends into my dark room instead of standing out too much.
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Postby Cheetron » Wed Jun 06, 2007 3:53 pm

I've only gotten Jazz and Barricade so far. Jazz, for obvious reasons, is lacking. Hands please! I like my transformers with guns to be able to hold things.

Barricade is another story. I got mine yesterday and while attempting to transform him (using the instructions mind you) the little pegs that I feel ashamed to call a waste snapped off. No give at all. I know they aren't designed to go completely into the holes but mine wouldn't even fit that much. The punch arm action, which I know is a defect and not quality, has punched me in the face about 3 times before I tried to change his upper torso.

Now that's another story. The first time I changed him into robot mode, I thought the hood felt weak. Might have been just me. So when I changed him into car mode and pushed the hood together, my thumb went through the plastic. Not so clean break. And all it was doing was resting on the top of the hood. No pressure at all. Just a place for me to put them as I pushed in on the sides. I wish I had pictures but I already took it back to Walmart and got a replacement. Haven't opened him yet but maybe when I get back I will.
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Postby Asderiphel » Wed Jun 06, 2007 4:03 pm

Cheetron wrote:Barricade is another story. The punch arm action, which I know is a defect and not quality, has punched me in the face about 3 times before I tried to change his upper torso.


Mine did the same thing, but I think he hit me six times. I haven't had any other problems with my Barricade besides the 'over-enthusiastic pugilist' action. Here's to hoping your new one doesn't have the same problems.
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