Seibertron.com Energon Pub Forums

[xyl360]

I doubt the CC#'s were stolen by the credit card processor themselves, otherwise this issue would be far more widespread (and it would be on the news as well). I'm sure that what happened was the CC processor's systems got hacked, giving thieves access to customer info/CC#'s. It happens all the time with plenty of companies and banks (large ones as well as smaller ones), but most of the time it doesn't get publicized because they're cautious to keep it quiet in order to avoid losing customers.

At this point, I'm just keeping an eye on my bank account, and after a few final bills/charges have hit my account which I'm waiting on, I'm going to call my bank and have them issue me a new card and cancel the one that is now likely in the hands of the thieves.

[Vicalliose]

And by "shady" I meant they have either crap security measures or they have thieving employees. Most likely the prior though, since they already have difficulties handling a mass number of transactions. Either way, the company was second rate.

[Heavy B]

From Facebook:

"It looks like we might be up before the end of the business day. Stand by."

Take it with a grain of salt

[Midnight_Fox]

From Facebook:

"It looks like we might be up before the end of the business day. Stand by."

Take it with a grain of salt

I can but hope.


Edit: Approx 12 minutes ago:

"Maybe in the next hour or two... still in flux."

A few minutes ago:

"VERY close."

[Heavy B]

From Facebook:

"It looks like we might be up before the end of the business day. Stand by."

Take it with a grain of salt

I can but hope.


Edit: Approx 12 minutes ago:

"Maybe in the next hour or two... still in flux."

A few minutes ago:

"VERY close."

The shop has over run on the page but clicking it takes you nowhere

[Midnight_Fox]

From Facebook:

"It looks like we might be up before the end of the business day. Stand by."

Take it with a grain of salt

I can but hope.


Edit: Approx 12 minutes ago:

"Maybe in the next hour or two... still in flux."

A few minutes ago:

"VERY close."

The shop has over run on the page but clicking it takes you nowhere

From their Facebook:

"You can see them on the front page of the store, but they are not available just yet."

[Judge Deliberata]

Tried for the heck of it, and managed to get to the finalizing process before receiving a notification that the product was 'discontinued'. Still not ready yet, then.

[harrogatebantam31]

Ive just checked my credit card and it seems to fine, although the transaction has not yet hit but the amount is off my available balance (rough conversion of USD to GBP).

Out of interest are they serious when in the international orders section of my confirmation email they want a copy of my credit card with signature and a copy of my ID faxing?

Because a) I don't have access to a fax machine! And b) I'm not too keen on having copies of my ID etc... just floating around somewhere.

I've paid my membership before no problem without having to do this, but this is my first actual figure purchase.

[Burn]

Out of interest are they serious when in the international orders section of my confirmation email they want a copy of my credit card with signature and a copy of my ID faxing?

If they need that then whoever is handling their credit card processing is operating in the dark ages.

[Midnight_Fox]

Got mine, I think.

[El Duque]

Pre-orders are back open for the TFCC 2012 exclusives Over-Run (aka Runabout) and Shattered Glass Drift! Over-Run is priced at $54.00 and Shattered Glass Drift is priced at $49.00. If you are interested in either of the exclusive T-shirts you should pre-order them now, according to the club they will be made to order. $20.00 each:

Over-Run and Runamuck T-Shirt
Shattered Glass Drift T-Shirt

Over-Run


Shattered Glass Drift

[Judge Deliberata]

Same here, I just got mine too.

And....GO!

[Heavy B]

They're Up, and I got mine

[Dead Metal]

Get them while they still work.

Man TFCC is freaking hilarious.

[3.8TransAM]

Got mine

Went smooth on first try

[dedcat]

YOINK!

well there's one less thing to worry about.

[Prime Evil]

All ordered with no problems this time. Now to look for cheap botcon flights. The stress doesn't end with this hobby!!

[Quicktemper]

Ordered, confirmation email received. Huzzah.

[Heavy B]

Side note. I wanted to renew my membership, and insted gave me a new one. However my old username dosn't work, but the new one does. Did that happen to anyone else?

[emr1005]

Got one!!!

From the clubs twitter:

@The_TF_Club: 400 Over-Runs sold in 7 minutes...

@The_TF_Club: Now at 600 sold (This does NOT count Mondays sales)

Hurry and get yours!

[RiddlerJ]

Got him.

Us Transfans are masochists aren't we.

[Seibertron]

Just placed my order. Everything went very smoothly. I appreciate them getting things handled so smoothly in the end. Looks like they did indeed switch to a super fast processor which can handle the kind of traffic that Transformers fans generate when they want something online. Kudos!

[RiddlerJ]

Damn double post

[SLUGSLINGER81]

Whooo hooo Orders are up and got my Overrun

[Flashwave]

Did my renewal while I was at it, so I have now ordered Runabout AND RUnamuck in one swell foop. We'll see about Drift, but meh.