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Seibertron.com Problem Reporting Thread

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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Thu May 22, 2025 12:39 am

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Seibertron wrote:Thanks for letting us know. The problem was resolved a few weeks ago.
I just saw that you sent me a PM, but trying to access it from either the email notification or the site itself just takes me to a blank white page with the following error message:

Fatal error: Call to undefined function evaluate_boolean_expression() in /var/www/vhosts/seibertron.com/httpdocs/energonpub/includes/functions_module.php on line 371


EDIT: The same error message also pops up when clicking on the User Control Panel, or when clicking on any user's profile.
"When there's gold feathers, punch behind you!!"

Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Thu May 22, 2025 12:52 am

Motto: "'Til All Are One!"
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Sabrblade wrote:
Seibertron wrote:Thanks for letting us know. The problem was resolved a few weeks ago.
I just saw that you sent me a PM, but trying to access it from either the email notification or the site itself just takes me to a blank white page with the following error message:

Fatal error: Call to undefined function evaluate_boolean_expression() in /var/www/vhosts/seibertron.com/httpdocs/energonpub/includes/functions_module.php on line 371


EDIT: The same error message also pops up when clicking on the User Control Panel, or when clicking on any user's profile.


Thanks. That has now been fixed. And exactly why I sent a PM :) I appreciate your help. When you get a chance, please respond to my PM to confirm that it is now working for you.
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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Tue May 27, 2025 11:00 pm

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Haven't been able to get on here in a while, I only get a few seconds and the site completely crashes on me and I can't get in on Chrome or Edge on PC or mobile, I get a time out error. This is the closest I've gotten to being able to post in a week. Not even sure this post is going to work.

(Edit) OH! I was actually able to post! Let's see if I get more than a minute before I start getting time out errors.

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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Wed May 28, 2025 12:28 am

Motto: "'Til All Are One!"
Weapon: Twin Shock-Concussion Missiles
Thanks for the heads-up, Emerje. We recently discovered that some users were being incorrectly blocked by one of the site’s security tools due to a technical issue. One of our staff members ran into the same thing, which helped us trace and resolve the problem.

Your access should be working normally now, but if you — or anyone else — experience any kind of issue accessing the site (not just timeouts, but errors, pages not loading, or anything unusual), please let me know as soon as possible. Most likely, if one person is affected, others are too.

The more info you can provide, the better — screenshots, exact error messages, your IP address (if possible), or anything else you notice. If you can, shoot me an email with something like “URGENT – Seibertron site issue” in the subject line so I can look into it right away.

Thanks again for your patience and for helping us keep things running smoothly!

Ryan
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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Wed May 28, 2025 12:58 am

Motto: "Spellcheck's antithesis."
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I'm one of your staff members, too. ;) I would have emailed but my staff email hasn't worked for years (despite several requests to have it fixed) and I couldn't access the front page when this was happening so I couldn't use the contact form. I actually had two news posts I wanted to make this past week, but...

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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Wed May 28, 2025 2:52 am

Motto: "Spellcheck's antithesis."
Weapon: Saw-Edged Pincer
Well, I almost got 4 hours reading and replying to posts before the error came back. More often than not, as was the case this time, it seems to happen when I'm deleting bot posts. Had to turn on my VPN to get back again. It's like it gets confused and thinks it's blocking the bot but blocks me instead. Also found two bot posts that actually got through to the site that I know I disapproved. I manually deleted the post for one from tonight, but I also found this one that might have been the last post I thought I disapproved before I started having issues (if it was me that did it in the first place).

Screenshot 2025-05-28 033804.jpg


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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Wed May 28, 2025 3:47 pm

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Before anyone posts anything, yes i know there was an error that caused the site to go down for about 20 minutes while I resolved the problem.
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Re: Seibertron.com Problem Reporting Thread

Postby megatran » Wed May 28, 2025 11:21 pm

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Yeah, I've had connection issues over the past week. Assumed it was all the system upgrade work happening in the background. No issues now. *touch wood*
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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Wed May 28, 2025 11:45 pm

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A weird thing is happening as of this typing where the "View the newest post since your last visit:" links in my email notifications aren't taking me to the newest posts, but instead just to the top of each thread's most recent page.
"When there's gold feathers, punch behind you!!"

Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Thu May 29, 2025 12:57 am

Motto: "'Til All Are One!"
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Sabrblade wrote:A weird thing is happening as of this typing where the "View the newest post since your last visit:" links in my email notifications aren't taking me to the newest posts, but instead just to the top of each thread's most recent page.


Can you copy and paste the email here so that I can debug it please? It's working in the emails I've received so I'd like to see if something is wrong with the email you received. Thanks Sabrblade.
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Re: Seibertron.com Problem Reporting Thread

Postby Galvatronus Prime » Thu May 29, 2025 5:58 am

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Posting here with hopes that I will be able to finally post on the forums. I've been trying for quite some time but no one has granted me access as of yet.
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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Thu May 29, 2025 12:49 pm

Motto: "Can't do a job halfway. What's worth doing is worth doing well, I say."
Weapon: Saber Blade
Seibertron wrote:
Sabrblade wrote:A weird thing is happening as of this typing where the "View the newest post since your last visit:" links in my email notifications aren't taking me to the newest posts, but instead just to the top of each thread's most recent page.


Can you copy and paste the email here so that I can debug it please? It's working in the emails I've received so I'd like to see if something is wrong with the email you received. Thanks Sabrblade.
Looks like the problem fixed itself. It's not doing it anymore.
"When there's gold feathers, punch behind you!!"

Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Glyph » Fri May 30, 2025 12:01 pm

Hm, the 'Mark forums read' link seems to have stopped working sometime overnight. It doesn't go to the confirmation page but links straight back to the main page of the forums, and doesn't clear the unread marks. 'Mark topics read' within an individual forum still seems to work OK.
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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Fri May 30, 2025 2:22 pm

Motto: "Can't do a job halfway. What's worth doing is worth doing well, I say."
Weapon: Saber Blade
I just tried to report a spam post and got a Kremzeek page upon submitting the report.


EDIT: Also, this is popping up all over the site:

[phpBB Debug] PHP Notice: in file /var/www/vhosts/seibertron.com/httpdocs/includes/layout.php on line 2574: Undefined index: schema_comment_count
[phpBB Debug] PHP Notice: in file /var/www/vhosts/seibertron.com/httpdocs/includes/layout.php on line 2578: Undefined index: schema_comment_count

At the top of the webpages (either above or below all the cryptic messages about a "Silver Age of SEIBERTRON" forthcoming) and all down the right side of the webpages.
"When there's gold feathers, punch behind you!!"

Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Fri May 30, 2025 5:55 pm

Motto: "'Til All Are One!"
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Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.


EDIT: Also, this is popping up all over the site:

[phpBB Debug] PHP Notice: in file /var/www/vhosts/seibertron.com/httpdocs/includes/layout.php on line 2574: Undefined index: schema_comment_count
[phpBB Debug] PHP Notice: in file /var/www/vhosts/seibertron.com/httpdocs/includes/layout.php on line 2578: Undefined index: schema_comment_count

At the top of the webpages (either above or below all the cryptic messages about a "Silver Age of SEIBERTRON" forthcoming) and all down the right side of the webpages.


We had some major catastrophic situations happen as I was trying to resolve a bug with private messages. I spent 5 hours working on it earlier today and didn't resolve the issue and ended up having to roll back much of it. I'll have to think about the problem some more and take another shot at the issue later.
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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Fri May 30, 2025 8:51 pm

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Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Fri May 30, 2025 8:55 pm

Motto: "Spellcheck's antithesis."
Weapon: Saw-Edged Pincer
Galvatronus Prime wrote:Posting here with hopes that I will be able to finally post on the forums. I've been trying for quite some time but no one has granted me access as of yet.

Making the same post over and over to get your post count up isn't a great way to endear yourself to the staff here. >:oP

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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Fri May 30, 2025 9:07 pm

Motto: "Can't do a job halfway. What's worth doing is worth doing well, I say."
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Emerje wrote:
Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

Emerje
It's one that looks like a normal post at first until you realize the link included in its text is meant to advertise another website.
"When there's gold feathers, punch behind you!!"

Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Fri May 30, 2025 9:35 pm

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Glyph wrote:Hm, the 'Mark forums read' link seems to have stopped working sometime overnight. It doesn't go to the confirmation page but links straight back to the main page of the forums, and doesn't clear the unread marks. 'Mark topics read' within an individual forum still seems to work OK.


This seems to be working for me (though I never use that feature oddly). If not, please provide a screenshot.
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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Fri May 30, 2025 10:57 pm

Motto: "Spellcheck's antithesis."
Weapon: Saw-Edged Pincer
Sabrblade wrote:
Emerje wrote:
Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

Emerje
It's one that looks like a normal post at first until you realize the link included in its text is meant to advertise another website.

We get A LOT of those and this one was pretty obvious, I don't know it got approved. We have a system set up so a user's first 10 posts need to be approved manually, but lately I've been finding bots getting their posts through somehow.

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Re: Seibertron.com Problem Reporting Thread

Postby Sabrblade » Fri May 30, 2025 11:49 pm

Motto: "Can't do a job halfway. What's worth doing is worth doing well, I say."
Weapon: Saber Blade
Emerje wrote:
Sabrblade wrote:
Emerje wrote:
Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

Emerje
It's one that looks like a normal post at first until you realize the link included in its text is meant to advertise another website.

We get A LOT of those and this one was pretty obvious, I don't know it got approved. We have a system set up so a user's first 10 posts need to be approved manually, but lately I've been finding bots getting their posts through somehow.

Emerje
Well, I can't seem to find the post in question anymore, so I'm guessing y'all already found it and took care of it.
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Shadowman wrote:This is Sabrblade we're talking about. His ability to store trivial information about TV shows is downright superhuman.
Caelus wrote:My wife pointed out something interesting about the prehistoric Predacons. I said that everyone was complaining because transforming for them mostly consisted of them just standing up-right. She essentially said, 'So? That's what our ancestors did.'
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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Sat May 31, 2025 12:04 am

Motto: "'Til All Are One!"
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Emerje wrote:
Sabrblade wrote:
Emerje wrote:
Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

Emerje
It's one that looks like a normal post at first until you realize the link included in its text is meant to advertise another website.

We get A LOT of those and this one was pretty obvious, I don't know it got approved. We have a system set up so a user's first 10 posts need to be approved manually, but lately I've been finding bots getting their posts through somehow.

Emerje


Where do you see that they are getting through? If anyone sent me a message about this, I must have missed it. If you can provide some examples, I would greatly appreciate it so that I can debug the issue. Thanks.
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Re: Seibertron.com Problem Reporting Thread

Postby Emerje » Sat May 31, 2025 11:38 am

Motto: "Spellcheck's antithesis."
Weapon: Saw-Edged Pincer
Seibertron wrote:
Emerje wrote:
Sabrblade wrote:
Emerje wrote:
Sabrblade wrote:I just tried to report a spam post and got a Kremzeek page upon submitting the report.

This is weird, that's the second one I've seen sneak through the system with only one post. I know I didn't approve them!

Emerje
It's one that looks like a normal post at first until you realize the link included in its text is meant to advertise another website.

We get A LOT of those and this one was pretty obvious, I don't know it got approved. We have a system set up so a user's first 10 posts need to be approved manually, but lately I've been finding bots getting their posts through somehow.

Emerje


Where do you see that they are getting through? If anyone sent me a message about this, I must have missed it. If you can provide some examples, I would greatly appreciate it so that I can debug the issue. Thanks.

I posted one in this topic right here I left it so it could be seen by you. If I did approve that one then I must have been half awake because I usually don't approve one word posts and usually look into the account of first posts since a lot of them put a bunch of links in their profiles like this one did. The other one that Sabr reported I zapped yesterday and I know I didn't approve it because I was sleeping at the time. :lol:

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Re: Seibertron.com Problem Reporting Thread

Postby Seibertron » Sat May 31, 2025 2:14 pm

Motto: "'Til All Are One!"
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Emerje wrote:I posted one in this topic right here I left it so it could be seen by you. If I did approve that one then I must have been half awake because I usually don't approve one word posts and usually look into the account of first posts since a lot of them put a bunch of links in their profiles like this one did. The other one that Sabr reported I zapped yesterday and I know I didn't approve it because I was sleeping at the time. :lol:

Emerje


Well, that is admittedly odd. It's possible le that maybe I accidentally approved one via a different post that guy made or something. I'm on my mobile device at the moment so I'm limited with how to look at it (and at a graduation party so I should probably ly get off my phone).

When i start tackling restructuring the forums once the new header and footer are launched, redoing the registration and login process is top of mind. I will probably implement an "I'm not a robot" check or Facebook or Google login or something or all 3. I haven't focused on resol ingredients that problem because I need the site to be a modern bootstrap structure first before I start gutting legacy code like the forums or the toy galleries or the news and so on.

Ive been summoned. See you guys later!
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Re: Seibertron.com Problem Reporting Thread

Postby Silver Wind » Sun Jun 01, 2025 3:46 pm

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Minor issue, but the "tongue" emoji keep outputting as the "razz" emoji. (The "razz" emoji itself works properly.)
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Firepower: 2
Skill: 6

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