Problems fixed with Hasbro's Transformers brand survey
Friday, November 21st, 2008 2:33PM CST
Categories: Toy News, Company NewsPosted by: Seibertron Views: 8,882
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Hasbro's PR company contacted me a short while ago to let Seibertron.com know that the programming error has been resolved with the Transformers brand survey that was launched yesterday. Many users were encountering difficulties while attempting to complete the survey. The issue has since been resolved. You can complete Hasbro's Transformers brand survey by clicking on the following link:
http://www.hasbro.com/common/surveys/tr ... survey.htm
Thank you to everyone who informed us that there was a problem yesterday. As you can see, communication is the key to resolving problems.
http://www.hasbro.com/common/surveys/tr ... survey.htm
Thank you to everyone who informed us that there was a problem yesterday. As you can see, communication is the key to resolving problems.
Hi All -
Hasbro was recently made aware of a problem with its Transformers Collectors Survey posted to the brand’s website. A glitch in the programming was resulting in a termination of the survey when/if a participant selected “Female” at the onset of the survey. This was an unfortunate mistake in programming and not intentional. The issue has since been fixed and the survey is now operating as intended.
Thank you all for your continued support!
Credit(s): Hasbro
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Re: Problems fixed with Hasbro's Transformers brand survey (837705)
Posted by Rocketeer on November 21st, 2008 @ 2:42pm CST
Posted by Rocketeer on November 21st, 2008 @ 2:42pm CST
They could've at least added a coupon at the end to reward us for all our hard work on filling out the survey. 
Re: Problems fixed with Hasbro's Transformers brand survey (837711)
Posted by Editor on November 21st, 2008 @ 2:50pm CST
No Thanks.
I'm happier to do the survey and get a "Thank you" than to be issued a coupon that is highly likely useless unless you live in the States.
Posted by Editor on November 21st, 2008 @ 2:50pm CST
Rocketeer wrote:They could've at least added a coupon at the end to reward us for all our hard work on filling out the survey.
No Thanks.
I'm happier to do the survey and get a "Thank you" than to be issued a coupon that is highly likely useless unless you live in the States.
Re: Problems fixed with Hasbro's Transformers brand survey (837812)
Posted by rhinox555 on November 21st, 2008 @ 6:24pm CST
Posted by rhinox555 on November 21st, 2008 @ 6:24pm CST
That still doesn't make us able to fill out the survey, you get a "can't retake survey" message at the end.
Re: Problems fixed with Hasbro's Transformers brand survey (842840)
Posted by SentinelA on November 30th, 2008 @ 5:20pm CST
Posted by SentinelA on November 30th, 2008 @ 5:20pm CST
I'm disappointed by lack of QC questions. They could have asked us to rate our newest purchase. Then again, the survey seemed to have QC problems too. Hasbro just can't seem to get it together.
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