The Energon Pub

NuclearConvoy wrote:Has anyone seen a Blackjack in Toronto? I haven't seen a single one.

None of the 2 wave legends figures have been spotted in canada yet.

Good to know

So, earlier in this thread (I am fairly certain it was this thread) someone suggested I contact Hasbro Customer Service about my Roadbuster with a bad shoulder joint. They responded by first telling me they would send me a $10 dollar off coupon, then by apologizing that they couldn't send me a coupon because I am in Canada and their coupons aren't valid here and that they would send me a figure of equal value. Today I get home and I open up a box shipped to me direct from Hasbro Canada... containing CW G1 Leader Megatron!

NuclearConvoy wrote:So, earlier in this thread (I am fairly certain it was this thread) someone suggested I contact Hasbro Customer Service about my Roadbuster with a bad shoulder joint. They responded by first telling me they would send me a $10 dollar off coupon, then by apologizing that they couldn't send me a coupon because I am in Canada and their coupons aren't valid here and that they would send me a figure of equal value. Today I get home and I open up a box shipped to me direct from Hasbro Canada... containing CW G1 Leader Megatron!

Some figures are more equal tan others.

It's a real win even if you had to send back Roadbuster. If you didnt had to, it's a double win. A triple win if on top of that, it's the "G1" version instead of the Armada one.
No matter, glad it turn out all right for you!

Also, AOE Deluxes are 10$ at Walmart. So, anyone who missed out on the last wave, now's your chance1

I got to keep Roadbuster. It is G1 Megatron.

NuclearConvoy wrote:I got to keep Roadbuster. It is G1 Megatron.

That AMAZING!!!!!!!!!!!! And yes, it was in this thread and it was me who suggested you do, I am glad you took my advice

NuclearConvoy wrote:So, earlier in this thread (I am fairly certain it was this thread) someone suggested I contact Hasbro Customer Service about my Roadbuster with a bad shoulder joint. They responded by first telling me they would send me a $10 dollar off coupon, then by apologizing that they couldn't send me a coupon because I am in Canada and their coupons aren't valid here and that they would send me a figure of equal value. Today I get home and I open up a box shipped to me direct from Hasbro Canada... containing CW G1 Leader Megatron!

What was the reason you gave for your roadbuster needing to be returned? And did they ask you to provide a picture or your reciept?

Canadians can finally find their Transformers Combiner Wars Wave 2 Deluxe's online at ToysRus.ca! While Americans are already looking forward to Wave 3, Canada is still scrambling to find the previous wave and this is the first domestic online resource for us northerners. Included in the wave is Air Raid, Offroad, Breakdown and Dead End.

Be aware: at the time of writing this they are not in stock, they do fluctuate in and out of stock often so make use of their Email notifications if you're worried of missing your window!

If you have a new sighting for your area be sure to let us know via email at sightings@seibertron.com, or look at our sightings database, and take part in our Energon Pub Forums discussing your local findings. Keep scrolling to see the listings, and stay tuned to Seibertron.com for all your Transformers News!

this american is still waiting on wave 2

Thanks Saj. So, Air Raid is the missing member of my Aralbot Team. I will grab him ASAP, even at full price.

As for the Stunticons, I'm waiting for the Takara version this August, as a B-Day gift for myself.

Cool for Canadians, eh? Wave 2 is consistently sold out online and near nonexistent in Texas.

william-james88 wrote:

NuclearConvoy wrote:So, earlier in this thread (I am fairly certain it was this thread) someone suggested I contact Hasbro Customer Service about my Roadbuster with a bad shoulder joint. They responded by first telling me they would send me a $10 dollar off coupon, then by apologizing that they couldn't send me a coupon because I am in Canada and their coupons aren't valid here and that they would send me a figure of equal value. Today I get home and I open up a box shipped to me direct from Hasbro Canada... containing CW G1 Leader Megatron!

What was the reason you gave for your roadbuster needing to be returned? And did they ask you to provide a picture or your reciept?

I described the manner in which his shoulder ratchets being obscenely loose made me feel like I had wasted my money and had turned a figure I was excited for into a disappointment. I included the serial number in my complaint. They asked for no photos or proof of any kind.

Did anyone else notice that the free shipping jumped from spending $25 to $49?

shajaki wrote:Did anyone else notice that the free shipping jumped from spending $25 to $49?

I tought the "free shipping for 50$" was standard practice. Because for 25$, it's REALLY cheap. Maybe it was a temporary promo or something?

-Kanrabat- wrote:

shajaki wrote:Did anyone else notice that the free shipping jumped from spending $25 to $49?

I tought the "free shipping for 50$" was standard practice. Because for 25$, it's REALLY cheap. Maybe it was a temporary promo or something?

*Double checks"
Here's the last screen shot I took when I first saw Leader Megatron. Only 25 bucks!



I thought it was odd back then, because TRU.com (US) was always at $49 for their free shipping. So it sucks to see we have followed suit

shajaki wrote:

-Kanrabat- wrote:

shajaki wrote:Did anyone else notice that the free shipping jumped from spending $25 to $49?

I tought the "free shipping for 50$" was standard practice. Because for 25$, it's REALLY cheap. Maybe it was a temporary promo or something?

*Double checks"
Here's the last screen shot I took when I first saw Leader Megatron. Only 25 bucks!



I thought it was odd back then, because TRU.com (US) was always at $49 for their free shipping. So it sucks to see we have followed suit

Overquoting to say that it's VERY easy to spend more than 50$ of toy. It's just suck if the only thing you want is a single deluxe... Even then, a single deluxe is not enough to reach 25$.
also, who can blame them? Shipping IS free afterall. So few online shops offer free shipping in canada. Considering that shipping within Canada is EXTREMELY expensive and that TrU use Purolator, I'm fine with that.

BTW, if you are ordering from TrU and have no car, better have your stuff delivered at your workplace. Having to walk all the way to Purolator's distributing center in the industrial complex AND having to turn back because you don't have any paper that proves your address suck mighty balls.

I despise Purolator with a fiery passion unmatched in all my life. The amount of **** ups they commit is atrocious.

-Kanrabat- wrote:Overquoting to say that it's VERY easy to spend more than 50$ of toy. It's just suck if the only thing you want is a single deluxe... Even then, a single deluxe is not enough to reach 25$.
also, who can blame them? Shipping IS free afterall. So few online shops offer free shipping in canada. Considering that shipping within Canada is EXTREMELY expensive and that TrU use Purolator, I'm fine with that.

Oh, I wasn't disputing that. Free shipping is great no matter what. But if someone was only getting a couple deluxe's and didnt reach that $49 mark, it would kinda sucks is all.

NuclearConvoy wrote:I despise Purolator with a fiery passion unmatched in all my life. The amount of **** ups they commit is atrocious.

I have equal hate for all 3P carriers.

I'm canadian, and have found an Offroad at my local walmart, not even listed on the site. Although, where's MotorMaster:-?

Motormaster was also spotted at walmart. But that is an early sighting and I am guessing these sightings we find for wave 2 are early and sparse shipments. There is still a bunch of wave one so I give it at least another month until it is common place to see all of wave 2 (we havent even spotted the legends yet). Also, Walmart has not been great on updating their online selection this year. There is at least 2 months delay between toys appearing on their shelves and then online.


And thanks nuclear Convoy for describing what took place with customer service. Hasbro seems to care for their customers quite a bit.

I doubt that this treatment would have occurred if I were a frequent complainer. I work in customer service for a large company and the general policy is the first time a client has a problem you solve it with gusto. If that problem becomes a regular occurrence you start asking for more details on their end.

NuclearConvoy wrote:I despise Purolator with a fiery passion unmatched in all my life. The amount of **** ups they commit is atrocious.

It's strange, when I worked in a government office, we only used Purolator and Canada Post, and Purolator was awesome for speed and delivery. Nowdays my office refuses to ship anything with them due to numourous errors and delays.

I just bought CW Blackjack at a Toronto TRU!

I just bought CW Blackjack at a Toronto TRU!