![Image](http://www.seibertron.com/images/toys/files/150/r_kreon-optimus-matrix-017.jpg)
![Image](http://www.seibertron.com/images/products/large/f03c8ef74692b3aa70ed8007ea7f69a7.jpg)
Here's the process that you have to follow in order to have your Kreon Optimus Prime with Matrix replaced with the regular version:
1. Download the "replacement parts order form" for Kre-O Optimus Prime here: http://www.hasbro.com/kre-o/en_US/discover/replacement-parts.cfm
2. Print out the form.
![Image](http://www.seibertron.com/images/toys/kreo-optimus-replacement.jpg)
3. Enter the quantity of Kreon Optimus Primes you need to have replaced (i.e. if you purchased multiple Kre-O Optimus Primes) and complete your mailing information.
4. Mail the form in. In my case, I included a photo of my UPC code.
5. After Hasbro Consumer Affairs receives your form, they will contact you via phone then email you a shipping label to return the incorrect item.
6. Ship the package to Hasbro Consumer Affairs using the label they provide.
I'm currently at step 6 as of today and am waiting for Hasbro to receive my incorrect items in order to ship me the replacement regular version of Kreon Optimus Prime. Once I receive the correct version of Kreon Optimus Prime, I will update this news post to inform all of you.
It is unknown how long Hasbro Consumer Affairs will offer this exchange. Please let us know if you have yours replaced and how long it took for you to receive the correct item.
Good luck Seibertronians!