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Can some give me some advice on how to get tech support from

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Can some give me some advice on how to get tech support from

Postby Cyberstrike » Fri Jan 30, 2009 10:00 am

Motto: "I don't lose, I CONQUER!"
Weapon: Electro-Sword
Here's the problem my Xbox 360 isn't reading any discs either for games or DVDs. My guess it's either that the lens needs cleaning (and I don't have a lens cleaner) or the lens needs to be replaced.

I called tech support and got that stupid automated service that didn't help me and I can't find anything on xbox.com to help either.

So can anyone give a proper link or tell me how to get through to live person in the tech support.
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Re: Can some give me some advice on how to get tech support from

Postby Symbiote Spiderman14 » Sat Jan 31, 2009 2:17 pm

Motto: "mmmm Juicy"
Weapon: Variable-Caliber Machine Guns
The only thing I could find was this http://support.xbox.com/support/en/us/x ... actus.aspx
did you call the 1-800-4MY-XBOX
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Re: Can some give me some advice on how to get tech support from

Postby Cyberstrike » Tue Feb 10, 2009 10:38 am

Motto: "I don't lose, I CONQUER!"
Weapon: Electro-Sword
Symbiote Spiderman14 wrote:The only thing I could find was this http://support.xbox.com/support/en/us/x ... actus.aspx
did you call the 1-800-4MY-XBOX



Yeah I got sent to the shop.
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Re: Can some give me some advice on how to get tech support from

Postby TheMuffin » Tue Feb 10, 2009 11:07 am

Motto: "I still function!"
Weapon: Plasma Beam Rifle
With the voice dealy, if you wait, it should say something like "to speak a support representative, say SUPPORT. That's how it was a few years back. Haven't had to call on anything since then though.
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Re: Can some give me some advice on how to get tech support from

Postby Venomous Prime » Mon Feb 23, 2009 10:35 pm

Motto: "You don't know peace until you've had suffering"
Weapon: Double Venom Lasers
Today I was on the phone with Microsoft and to talk to an agent I had to say "Agent" and they put me through.
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Re: Can some give me some advice on how to get tech support from

Postby Megatron Wolf » Sun Mar 01, 2009 9:31 pm

Motto: "Cry havoc and let slip the Wolves of War, Vae Victus!"
Weapon: Saber Blade
So did you actually get help or did they try to screw you? Heres some advice, if they give you some BS answer or just get on your nerves ask to speak to their manager. They actually try and help.
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