The Energon Pub

by **fire-heart123** » Tue Sep 11, 2007 2:02 pm

I'm having a confusing problem with my account. When I enter my screen name and my password, my profile appears ok, but when I go to the game, my transformers are gone, the spot where my energon should be is empty, and when I go to battle beasts gambling it says I have to log in to play. But I'm already logged in. Do you know what's wrong? :???:

News Credits: 104 · by **Cyber Bishop** » Tue Sep 11, 2007 2:18 pm

I am moving this to the HMW section..

News Credits: 6 · by **Dr. Caelus** » Tue Sep 11, 2007 2:32 pm

fire-heart123 wrote:I'm having a confusing problem with my account. When I enter my screen name and my password, my profile appears ok, but when I go to the game, my transformers are gone, the spot where my energon should be is empty, and when I go to battle beasts gambling it says I have to log in to play. But I'm already logged in. Do you know what's wrong?

Did this just happen?

Or has it been a while since you played last?

A few months ago there was a major crash that forced a rollback to a previous state.

If your team was created between the rollback point and the crash, they would have been erased from existence.

by **Tammuz** » Tue Sep 11, 2007 7:05 pm

we're getting alot of these now, the whoops happened just after school's broke up, now their back the students are finding their accounts wiped.

OS should be back soon right?

by **DtreetViper2** » Wed Sep 12, 2007 10:39 pm

He's back!

by **Rampage01** » Thu Sep 13, 2007 2:06 am

I seem to have encountered the same problem. I would just start making new characters to replace the missing ones(they weren't really very far along, anyway), but without any energon to spend that it rather difficult. :-?

So then, who do I need to see to get this little problem straightened out?

News Credits: 1 · by **Kaijubot** » Thu Sep 13, 2007 3:27 am

Assuming he hasn't seen this/been informed and fixed it already, you want to PM Omega Sentinel, who should be able to put you right.

by **Rampage01** » Thu Sep 13, 2007 3:33 am

Right-o. Thanks for the help.

News Credits: 5 · by **Omega Sentinel** » Thu Sep 13, 2007 7:40 am

I'm going to go through all my pms today

by **Runael** » Thu Sep 13, 2007 3:28 pm

That must be what happened. Because one day I had been playing and the next everything was gone. It must have been the crash. Oh well. Is there a way I can delete that account? Cause I already created a new one. Thx.