DoubleOScorpio wrote:I've been lurking for a long time, but I had to comment on this. I did not buy SG Drift, but I am still appalled and infuriated at the response given by Pete. This makes me want to quit the club on principle. This is like dealing with the Post Office...they make you feel like it is your privilege to do business with them.
I expect to be treated with the proper respect of someone who is a paying customer. Responses such as this make me feel like FunPub is a mickey mouse operation that is in over its head. If this was the only thing that had happened in recent months, it'd be one thing. This, coupled with the bungled handling of the sale of these figures in the first place, and then the credit card fiasco, is just too much.
I know that Ryan said that he's talked to Hasbro about some of these issues, and I sincerely hope that they listen. I don't want to see Botcon go away, or lose the opportunity to expand my collection with great additions. However, I don't know much more of the blase attitude I can stand before I just say "enough" and look for other places to put my money.
Dyn@mo wrote:
What are the benefits of being in the club?
Counterpunch wrote:FP sure does provide some F'd up head.
Mkall wrote:I don't buy this, I really don't.
Some Drifts came with opposite guns, and others did not. That means there were both guns made and produced. So why weren't both guns placed in the figure?
Something went wrong on the assembly line and Fun Pub's trying to sidestep it.
gavinfuzzy wrote:Mkall wrote:I don't buy this, I really don't.
Some Drifts came with opposite guns, and others did not. That means there were both guns made and produced. So why weren't both guns placed in the figure?
Something went wrong on the assembly line and Fun Pub's trying to sidestep it.
Both guns look similar. Chances are, workers were told to put 2 guns into the box, and not told of a left/right gun. If the worker grabbed a left and right gun, your drift would be fine. However, most probably ended up picking the same gun, and FP's not going to bother making new guns so that everybody gets a left and right one.
Dyn@mo wrote:Counterpunch wrote:JelZe GoldRabbit wrote:Counterpunch wrote:I'm really disappointed in everyone who does not think this is a problem or who is apologizing for the Club.
Seriously, this isn't a $10 Wal Mart purchase.
This is a $60 collector's toy. When you pay for that kind of merchandise, complaining when you get incorrect parts, no matter how small the issue, is completely justified.
A collector's figure it may be, but it is still made using the same facilities and same procedures as that $10 Walmart purchase, if one discounts the new heads and accessories. So expecting anything more high end out of it than a regular retail figure is a bit unrealistic, wouldn't you say? Especially since they're equally prone to errors.
No, I absolutely would not say.
I'd also add that at this price and in this market, the only answer that should be given to quality problems is, "We sincerely apologize. We will get that fixed immediately."
You should want better for yourself.
What would happen if the fandom united and boycotted FP and Botcon?
Skip Botcon for a year, people. Create your own, local TF celebration. Refuse to buy the sh*tty expensive repaints.
Save some money...send the company a message.
El Duque wrote:Guess I got luck my Drift has the correct guns.
I agree on the club exclusive toys, but not on Botcon. If everyone boycotted that, it would be a MAJOR financial loss for the club, and it would get Hasbro's full attention. I realize that the real reason most go to the con is to meet with others who share their interests, but it costs a great deal to go and they would feel the loss if hardly anyone showed up.I don't really think any sort of boycott will work. Most TransFormers toys are purchased by children and their parents, and if we the collectors boycott FunPubs for a year (which I don't really see a lot of people doing... we all need our fix), that's just more opportunity for the scalpers that we already know have Club memberships to step in and buy up whatever next year's exclusives are. Then everyone will whine about THAT.
That's the point.xyl360 wrote:I agree on the club exclusive toys, but not on Botcon. If everyone boycotted that, it would be a MAJOR financial loss for the club, and it would get Hasbro's full attention. I realize that the real reason most go to the con is to meet with others who share their interests, but it costs a great deal to go and they would feel the loss if hardly anyone showed up.
I'm still dubious about this. Kids are eclectic by nature and they rarely stick to one thing due to a low attention span. When I was a kid I had plenty of random super hero based toys, Ghostbusters, Legos, Gundams, Power Rangers, Hot Wheels, Monster Trucks, Terminators, etc. I had all kinds of junk. Fans however, buy almost nothing but Transformers, and lots of them at that. While we may still be low in numbers, I'd hardly think we're insignificant like some people seem to believe.I don't really think any sort of boycott will work. Most TransFormers toys are purchased by children and their parents,
gavinfuzzy wrote:Well, that just shows how much of a d*ck TFCC can be. I know he comes with 2 guns, but it was obviously meant to come with a left and right.
Its like saying we sell figures, but never said the toy would come with a left and right fist, it can come with 2 left fists for all the sh*t we give.
Oh well, what can you expect from a company who indirectly caused fraudulent activity on your credit card.
Rated X wrote: And the error was made by mindless “drones” known as factory workers, simply following protocol.
Rated X wrote:This was out of Funpubs realm of control to prevent.
Rated X wrote:This is some real petty s**t. Be happy that the problem is with some silly guns and not the figure. If you really need the guns to fit on his waist that bad, sand down the stupid “right” and “left” tabs and they will fit just fine. The handles keep them from going in too far.
DISCHARGE wrote:Rated X wrote: And the error was made by mindless “drones” known as factory workers, simply following protocol.
That comment is rude and insensitive. Those "mindless drone" are people. Most of them exploited and doing what they have to in a society of corrupt Communism currently acting more like Capitalism for the wealthy. they dod what they do to survive. We take advantage of China due to the veil of silence. If those people try to stand up for their rights they can be jailed or have tanks shoot at them.
Kind of breaks the will or the "mindless drones" when you have little to no course of action.Rated X wrote:This was out of Funpubs realm of control to prevent.
How so. You set parameters for the work you want done and how you want it done.
They got lazy and missed a step for the assembly line or the factory screwed up.
In any case if you are paying attention to the product you are in business to sell to customers worldwide and a mistake happens, it is your fault. That's the point of "Management".Rated X wrote:This is some real petty s**t. Be happy that the problem is with some silly guns and not the figure. If you really need the guns to fit on his waist that bad, sand down the stupid “right” and “left” tabs and they will fit just fine. The handles keep them from going in too far.
Some people don't like to ruin an exclusive collectors piece, no matter how seemingly small to some.
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