The Energon Pub

Court Jester wrote:To add to the funtastic funsanity, my newly paid (as of a day ago) and invoiced membership is now expired!

Fantabulous. Mine is due on Thursday, and I was hoping to get the pre-orders in and done long before that. (Actually, my subscription due date isn't supposed to be until April--yet another thing they messed up.)

I was one of the lucky ones. I got my order processed on my 3rd attempt. Damn those blasted "unknown error" messages I kept getting on my Mastercard, but my Visa worked and I got my confirmation e-mail.

Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

El Duque wrote:Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

Um, no. Are you serious? Is there anything about these charges (i.e., what is purchased/where the purchase is made etc.) that any of the fraudulent charges had in common so that we know what to look out for?

xyl360 wrote:

El Duque wrote:Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

Um, no. Are you serious? Is there anything about these charges (i.e., what is purchased/where the purchase is made etc.) that any of the fraudulent charges had in common so that we know what to look out for?

Seconded. WTF?

breastforce wrote:

xyl360 wrote:

El Duque wrote:Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

Um, no. Are you serious? Is there anything about these charges (i.e., what is purchased/where the purchase is made etc.) that any of the fraudulent charges had in common so that we know what to look out for?

Seconded. WTF?

Whenever this sort of thing happens I throw my eyes at TFScource, but if they still can't keep their **** sorted by now I'd be astonished they're still in business. If it's TFCC who's at fault here, then I think there may have something other than the limited processing power of the CC company being what made TFCC change.

FunPub never ceases to amaze me.

El Duque wrote:Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

You have got to be kidding. Why wouldn't they have a secured connection? This company looks more and more like ametures.

Any news on a time from the Retard-icons, I mean Funpuds, I mean Funpub?

I worked all nite I got to sleep some time today.

I cannot believe I'm still waiting around.

Vicalliose wrote:I cannot believe I'm still waiting around.

Same. But DAMNIT, I want Runabout. Don't give two sh*ts about drift.

Don't wait around. By the time the west coast side of the fandom come in to check the boards, there will be a backlash as hype for the exclusives will hit a low in regards to the potential of having compromised credit card information. Unfortunate.

I remember seeing the twitter posts of the club in regards to MTV.com site's "geek" column. At the time I thought, wow - now that's a whole new audience of neo geek - good and bad. I digress (read: just sayin).

I'm following my credit card, and told customer service about my concerns. They've taken precautions, and I have my contingencies lined up. Perhaps I should have sat this one out.

In any case, today I'm proud of the community for spreading the word in the manner they have chosen. Level headed, and for the most part, non-accusatory. One thing is for sure, TFCC is on notice by a portion of the fandom. The sales are going to reflect this, I presume.

Hmmph. I didn't make it into that half hour time-frame before but I'll still check my card.

El Duque wrote:Just curious, for those of you who actually managed to get your orders to go through has your CC been hit with fraudulent charges? Mine has and I know a number of members on TFW2005 have as well.

yup the next day i got a call from my cc company saying there was a charge of about $250 from a kmart in austraila of all places. i go to log in and find my membership is supposedly expired not even 4 days after i renewed my membership yet i was billed the $40 for the club. seriously WTF FUNPUB?

going to call them today to find out what is going on.

alternator77 wrote:yup the next day i got a call from my cc company saying there was a charge of about $250 from a kmart in austraila of all places.

I hope Burn got some nice stuff while he was there.

In all seriousness, this sounds bad...really super duper bad.

Delicon wrote:

alternator77 wrote:yup the next day i got a call from my cc company saying there was a charge of about $250 from a kmart in austraila of all places.

I hope Burn got some nice stuff while he was there.

In all seriousness, this sounds bad...really super duper bad.

not if he ordered from kmart as you never know what youre going to get

Delicon wrote:

alternator77 wrote:yup the next day i got a call from my cc company saying there was a charge of about $250 from a kmart in austraila of all places.

I hope Burn got some nice stuff while he was there.

In all seriousness, this sounds bad...really super duper bad.

OK, THAT is messed up. If TFCC was capable of doing dirty deeds of that caliber, even if they are changing their CC processor, I don't know if I want to do business with them anymore.

Seriously, you KNOW that's not Pete in Australia running up credit card bills. Place blame where it's due. I'm guessing the card number got nabbed through the small credit card company.

gothsaurus wrote:Seriously, you KNOW that's not Pete in Australia running up credit card bills. Place blame where it's due. I'm guessing the card number got nabbed through the small credit card company.

Gah, this is crazy. Makes you worried about buying anything online. My card hasn't been used as yet. I'm assuming thet I will be debited for the Runabouts when the order is more imminent?

@OhSlag support is testing the new link. Could be a little bit. We will tweet when ready.

So, they're testing, that's a good sign.

I haven't seen anything weird on my card but that transaction is still showing as processing. Is everyone else getting the same thing?

Called in this morning as they requested. They took all the info, and acknowledged that they had a handful of members reporting similar situations. They went on to say with the large number of orders they processed and only a few reporting issues they do not feel they problem is with them.

El Duque wrote:Called in this morning as they requested. They took all the info, and acknowledged that they had a handful of members reporting similar situations. They went on to say with the large number of orders they processed and only a few reporting issues they do not feel they problem is with them.

According to the TCC FB page, they have only had one call.

Delicon wrote:

El Duque wrote:Called in this morning as they requested. They took all the info, and acknowledged that they had a handful of members reporting similar situations. They went on to say with the large number of orders they processed and only a few reporting issues they do not feel they problem is with them.

According to the TCC FB page, they have only had one call.

and yet in that same conversation they acknowledge they've had a "handful" of situations.

gothsaurus wrote:Seriously, you KNOW that's not Pete in Australia running up credit card bills. Place blame where it's due. I'm guessing the card number got nabbed through the small credit card company.

I hope you're not implying that's what I meant. I'm just saying, they decided to use a second rate (and apparently shady at this point) credit card processor. For me, that's a huge breach of trust. Even if they were to shape up, which they apparently they are trying to, I'd be dubious to trust them again.