Stormrider wrote:Clayface wrote:I got an e-mail response from the club today regarding the issue:There was a bad software update yesterday that caused about 20 invoices to be sent to the wrong email address. We hope to have all of this sorted out today.
Wow. That's it for an explanation and apology?! They don't even mention that people's personal information got sent to out to other people. Unbelievable.
What's so unbelievable? They don't understand the term "customer service".
And it's NEVER directly their fault.