by o.supreme » Mon Dec 06, 2021 11:05 am
- Motto: "Quis custodiet ipsos custodes"
It is a poor response from a support perspective, but technically it is true, and legal, (The messed up mold head does not effect the toys functionality) which is all they care about. Unfortunately it needs to get to the ear of one of the actual designers, The best they could probably do is give you a full refund. There is no way to fix it, unless Hasbro were to spend thousands of dollars to recast the mold and send everyone who purchased a new head.
Bucket/Want List: Botcon 2016 Customization Class Ratchet (G2 Deco), or Customization Class Ratchet (Marvel Comics Deco) **would also be willing to pay for an Unpainted Botcon 2016 Ratchet, TT Legends Fortress Head (only) with working Electronics
Wish List of Modern Combiners: Road Caesar, Monstructor & Dinoking (proper size to fiction), Landcross, Guard City, Battle Gaia, & G2 Defensor. Wish List of Titans:Metrotitan,Majin Zarak