Fender Bender wrote:Can't you get into your Paypal account to deny the transaction?
Effectively we did, a Paypal customer service woman walked my wife through it on the phone just a little bit ago.
But Paypal has to "investigate" the situation, and if they don't find anything wrong, they'll want to make us pay, as I understand it anyway.
We hadn't used the account in months and got an e-mail today from one of the places that charged us asking us to verify the transaction.
We thought the e-mail itself was a scam. We'd just heard about a deal where people were getting such e-mails that asked for personal information to verify or deny the transaction. So we logged into Paypal itself to double-check and the transactions were indeed there and already 'verified'. We changed the password to our account of course. Hopefully that will at least keep him from sending us any further in debt.
We've also replied to the afforementioned e-mail, (though we've with-held any personal info beyond our phone-number) notified them that the order isn't ours, and asked them to cancel the order. Though they've already charged us, it sounds like they haven't shipped anything yet, so they might just nix the transaction.
In that case,
even if the bank and paypal don't help, we'll come out of this with only a $15 loss. Well, plus a $20 charge for dropping below $0 in our checking account.
My wife seems convinced that the bank at least can be counted on to straighten things out, since she was finally able to get ahold of someone to talk to there.