Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties)

Transformers News: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties)

Monday, January 30th, 2012 3:58PM CST

Categories: Toy News, Collectors' Club News
Posted by: El Duque Views: 31,105

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Update: The pre-orders for both figures have been temporarily taken down. There is a problem processing orders at the moment. The figures are not sold out and they hope to have pre-orders back up shortly.

Pre-orders are now open for the TFCC 2012 exclusives Over-Run (aka Runabout) and Shattered Glass Drift! Over-Run is priced at $54.00 and Shattered Glass Drift is priced at $49.00. If you are interested in either of the exclusive T-shirts you should pre-order them now, according to the club they will be made to order. $20.00 each:

Over-Run and Runamuck T-Shirt
Shattered Glass Drift T-Shirt

Over-Run

Shattered Glass Drift

Credit(s): TFCC

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Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340290)
Posted by Mkall on January 30th, 2012 @ 4:02pm CST

Pre-Ordered! That's a weight off my mind, and credit card

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340292)
Posted by Midnight_Fox on January 30th, 2012 @ 4:07pm CST

FFFFFFFUUUUUUUUUUUU~~~~!

I bet they sell out of Over-Runs before I get paid tomorrow...

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340293)
Posted by Delicon on January 30th, 2012 @ 4:09pm CST

Midnight_Fox wrote:FFFFFFFUUUUUUUUUUUU~~~~!

I bet they sell out of Over-Runs before I get paid tomorrow...

That's happened with me before. Fortunately I got in this time. Good luck.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340294)
Posted by alldarker on January 30th, 2012 @ 4:10pm CST

Pheeewwww! Ordered 2 Over-Runs and a Drift, and received confirmation by e-mail! Not cheap by any means, especially due to excessive international shipping costs, but well worth it none-the-less I'm sure. Decided not to get a T-shirt, though...
From my end it all seemed to work well enough, even though I made my order by iPhone!

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340295)
Posted by harrogatebantam31 on January 30th, 2012 @ 4:11pm CST

Tried to per-order and it has rejected both my credit cards!! Looking at the FB page I'm not the only one!

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340296)
Posted by F Prime on January 30th, 2012 @ 4:11pm CST

I tried to pre-order 4 times (using two separate cards) and each time I received an "unknown" card error. It seems I need to call in, but they closed shop 8 minutes ago. We'll see what's left tomorrow.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340298)
Posted by Maldroth on January 30th, 2012 @ 4:12pm CST

Got my order in, no way I was going to miss out on it this year.

Really looking forward to this and the Club Freebie.

Also looks like we all rushed and took the site down.

Sounds like they put a call into support on it.

Message by Twitter suggested not putting in your order a second time. I guess we will have to watch and see how this shakes out.

I'm confident I got my order put in successfully before the rush though.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340299)
Posted by Mkall on January 30th, 2012 @ 4:12pm CST

Looks like their system crashed. It'll be up shortly.

FROM THEIR TWEET - Don't order anything until they fix it.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340300)
Posted by xyl360 on January 30th, 2012 @ 4:14pm CST

Got em', thank goodness. They kill you on the shipping charges and even charge $3 extra for bubble wrap.

Good luck to my fellow Seibertronians, I hope that everyone who wants these exclusives is able to get them.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340301)
Posted by necr0blivion on January 30th, 2012 @ 4:14pm CST

Also in the boat of having my CC order suspended. Bad decision to start the orders RIGHT BEFORE YOUR CUSTOMER SERVICE LINE CLOSES FOR THE DAY!

*sighs*

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340303)
Posted by Diem on January 30th, 2012 @ 4:15pm CST

Got my one Runabout. I'll get Drift when he inevitably goes down in price.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340306)
Posted by Diem on January 30th, 2012 @ 4:17pm CST

necr0blivion wrote:Also in the boat of having my CC order suspended. Bad decision to start the orders RIGHT BEFORE YOUR CUSTOMER SERVICE LINE CLOSES FOR THE DAY!

*sighs*

From their Twitter and Facebook it sounds like their phonelines are jammed rather than closed.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340307)
Posted by JRFitzpatrick7 on January 30th, 2012 @ 4:17pm CST

sadly, i will not be abe to preorder one:/ If anyone out there wants to preorder one for me in my name there is Punch/Counterpunch in it for you.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340308)
Posted by Banjo-Tron on January 30th, 2012 @ 4:18pm CST

goddamn it UNKNOWN CARD ERROR :BOOM:

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340309)
Posted by mattwhite924 on January 30th, 2012 @ 4:19pm CST

I managed to get my orders in, but from what I hear they are having server trouble now. Hopefully they get it resolved soon so that everyone else can get theirs.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340311)
Posted by mazingaspidey on January 30th, 2012 @ 4:19pm CST

I got the "Unknown Error" myself and know it's not the card. *Sigh* Guess I'll just have to cross my fingers and hope there's one left tomorrow morning.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340313)
Posted by Diem on January 30th, 2012 @ 4:20pm CST

JRFitzpatrick7 wrote:sadly, i will not be abe to preorder one:/ If anyone out there wants to preorder one for me in my name there is Punch/Counterpunch in it for you.

Well their server done broke, so you might still have a chance.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340315)
Posted by Midnight_Fox on January 30th, 2012 @ 4:23pm CST

Diem wrote:
JRFitzpatrick7 wrote:sadly, i will not be abe to preorder one:/ If anyone out there wants to preorder one for me in my name there is Punch/Counterpunch in it for you.

Well their server done broke, so you might still have a chance.

Here's hoping.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340316)
Posted by necr0blivion on January 30th, 2012 @ 4:23pm CST

Diem wrote:
necr0blivion wrote:Also in the boat of having my CC order suspended. Bad decision to start the orders RIGHT BEFORE YOUR CUSTOMER SERVICE LINE CLOSES FOR THE DAY!

*sighs*

From their Twitter and Facebook it sounds like their phonelines are jammed rather than closed.

The error msg received provides that their office hours are 9:30am = 4:00 pm Central. What's funny is, at the bottom of the actual page, the hours are 9:00 am - 4:30 pm.

It's just frustrating because there seems to be a problem ordering items every year, and I really don't feel like going to the secondary market to purchase something because their system can't handle the transaction.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340318)
Posted by gothsaurus on January 30th, 2012 @ 4:23pm CST

Wow. They need a new system or SOMETHING. I've logged in, shopped, filled out the full page of form and credit card info and address... for an error. Maybe 10 or 15 times? Very frustrating.

It's like some bad Las Vegas slot machine nightmare.

Come on... big money... no whammies!!!

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340320)
Posted by Delicon on January 30th, 2012 @ 4:25pm CST

Diem wrote:
JRFitzpatrick7 wrote:sadly, i will not be abe to preorder one:/ If anyone out there wants to preorder one for me in my name there is Punch/Counterpunch in it for you.

Well their server done broke, so you might still have a chance.

Wow, yet another customer relations "oops" involving FunPub.

Don't hate on them though, because it isn't their fault.

I blame this guy... :KREMZEEK:

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340321)
Posted by Diem on January 30th, 2012 @ 4:26pm CST

Supposedly it's back up.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340322)
Posted by Mkall on January 30th, 2012 @ 4:27pm CST

Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340325)
Posted by Banjo-Tron on January 30th, 2012 @ 4:29pm CST

managed to speak to someone there on the phone, their advice is juct to keep trying, or wait a bit and try, they cannot process orders over the phone. I really think I will miss out now. I even had to call up to get my membership processed :evil:

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340327)
Posted by Diem on January 30th, 2012 @ 4:30pm CST

breastforce wrote:managed to speak to someone there on the phone, their advice is juct to keep trying, or wait a bit and try, they cannot process orders over the phone. I really think I will miss out now. I even had to call up to get my membership processed

Apparently online is working again now.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340328)
Posted by necr0blivion on January 30th, 2012 @ 4:30pm CST

Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.

Agreed, but would've been MUCH better to just start beginning tomorrow morning so customers have the whole day to try and get in touch with them for problems.

It wouldn't be a big issue if everyone could put in their preorders this week, knowing that all would be honored.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340331)
Posted by harrogatebantam31 on January 30th, 2012 @ 4:33pm CST

Just tried again and it has gone through"

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340332)
Posted by Diem on January 30th, 2012 @ 4:33pm CST

necr0blivion wrote:
Mkall wrote:Well, at least they decided to put them up end of day on monday instead of friday like they did Botcon so if there are problems, people don't have to wait a whole weekend for service.

Agreed, but would've been MUCH better to just start beginning tomorrow morning so customers have the whole day to try and get in touch with them for problems.

It wouldn't be a big issue if everyone could put in their preorders this week, knowing that all would be honored.

Putting it up in the middle of the day is a lot more fair to people in different timezones though...if they put it up in the morning west coast folks would still be snoozing. This way they had time to build up so everyone could be aware of when to watch their computers.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340333)
Posted by gothsaurus on January 30th, 2012 @ 4:34pm CST

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340334)
Posted by Heavy B on January 30th, 2012 @ 4:36pm CST

GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340336)
Posted by Aeravon on January 30th, 2012 @ 4:37pm CST

I had the unknown error several times in the last couple of minutes, but about the same time that Diem reported that it was supposedly back up, it worked for me.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340337)
Posted by metaphorge on January 30th, 2012 @ 4:37pm CST

I successfully talked to them on the phone. They said to continue trying to place an order until it was successful; they will not try to run the failed orders. Their system is being overwhelmed with volume.

(I had to try like fifteen times before my humble order for two Over-runs was successful.)

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340338)
Posted by Delicon on January 30th, 2012 @ 4:38pm CST

gothsaurus wrote::BANG_HEAD:

TCC=

, for sure.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340339)
Posted by Diem on January 30th, 2012 @ 4:39pm CST

Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out

How recently did you try it? They only just got it back up.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340340)
Posted by Banjo-Tron on January 30th, 2012 @ 4:39pm CST

metaphorge wrote:I successfully talked to them on the phone. They said to continue trying to place an order until it was successful; they will not try to run the failed orders. Their system is being overwhelmed with volume.

I got the same spiel on the phone and to be fair on the 3rd attempt it worked. I copied all my details into notepad so I could paste back in rapidly!!

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340342)
Posted by Diem on January 30th, 2012 @ 4:42pm CST

Delicon wrote:
gothsaurus wrote::BANG_HEAD:

TCC= , for sure.

To be fair to TCC there do seem to be an insane number of people all trying to preorder at once. Although they brought it on themselves by making the figure half of a pair that every club member will get the other half of and, last year, reporting exactly how quickly Ramjet sold out.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340343)
Posted by Banjo-Tron on January 30th, 2012 @ 4:42pm CST

hey did I unwittingly violate some TOS? I got 2 runabouts and wanted to sell one to a UK member, is that not allowed?

DURR SCRAP THAT... I replied toa different thread 8-}

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340345)
Posted by Diem on January 30th, 2012 @ 4:45pm CST

TFCC wrote:This is not our server causing the issues. Looks like it is the credit card company. We are working with them to resolve.

Hmm.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340347)
Posted by Anonymous on January 30th, 2012 @ 4:47pm CST

Thank goodness my order of 40 Over-runs and 20 SG Drifts went through... SO RELIEVED... :twisted:

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340349)
Posted by necr0blivion on January 30th, 2012 @ 4:48pm CST

From Facebook:

"Transformers Collectors' Club (Official)
The items are going to be turned off on the Club store until the problem at the credit card processing company is resolved. We are NOT sold out. The majority are still available. Thank you for your patience."

I really appreciate them doing that. I just tried to order for the 3rd time, and freaked because both figures were missing from the "Pre-Orders" stack.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340350)
Posted by Delicon on January 30th, 2012 @ 4:48pm CST

Diem wrote:
Delicon wrote:
gothsaurus wrote::BANG_HEAD:

TCC= , for sure.

To be fair to TCC there do seem to be an insane number of people all trying to preorder at once. Although they brought it on themselves by making the figure half of a pair that every club member will get the other half of and, last year, reporting exactly how quickly Ramjet sold out.

I appreciate a lot of things the club does and have definitely dropped a few grand with them, but they have a habit of finding new and exciting ways to piss off the fanbase.

Pete's FB comment where he told everyone to "ease off" is ignorant at best and arrogant at worst.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340351)
Posted by harrogatebantam31 on January 30th, 2012 @ 4:48pm CST

They are now turning the items off until the problem is resolved.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340352)
Posted by Mkall on January 30th, 2012 @ 4:48pm CST

Court Jester wrote:Thank goodness my order of 40 Over-runs and 20 SG Drifts went through... SO RELIEVED...

Oh Jester, how you jest

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340353)
Posted by Heavy B on January 30th, 2012 @ 4:49pm CST

Diem wrote:
Dr. Heavy B wrote:GOD DAMN IT. my order won't go through. it says there was a problem with the order, but dosn't know what. They better not be sold out
How recently did you try it? They only just got it back up.

a few minutes ago, i tried again and got the same message. i tried to call them but got a busy signal. WTF, I want runabout...

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340354)
Posted by gothsaurus on January 30th, 2012 @ 4:50pm CST

Yeah, I appreciate that update as well. Gads, this is really stressful. Ya know!? :-?

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340355)
Posted by Vicalliose on January 30th, 2012 @ 4:50pm CST

Running it through my mind whether or not I even care about this. For that matter, I may not renew my membership. At this point I feel like giving the whole franchise the middle finger.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340356)
Posted by PaxCybertron82 on January 30th, 2012 @ 4:50pm CST

YAY! I got mine! I didn't actually want to get SG Drift, but I figured 3 months down the road, I'd just HAVE to have him because I'm a D about these things, so, Yay!

Runabout looks radical. I can't wait for Runamuck and Runabout to be on my Decepticon shelf.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340357)
Posted by Heavy B on January 30th, 2012 @ 4:51pm CST

i think they are sold out.

defeated

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340358)
Posted by Diem on January 30th, 2012 @ 4:53pm CST

Dr. Heavy B wrote:i think they are sold out.

defeated

Read up a few posts. They've been taken down until the situation gets resolved.

Re: Pre-Orders are Now Open for the TFCC 2012 Exclusives Over-Run and Shattered Glass Drift! (Update: Pre-Orders are Currently Down Due to Technical Difficulties) (1340359)
Posted by Seibertron on January 30th, 2012 @ 4:53pm CST

Just for the record, NONE of you owe them an apology for placing multiple orders. The customers should be apologized to for this situation, not the other way around. I'm tired of people trying to make us feel guilty for being a fan and seeing people get abused like that. We're the customers. As customers, we should be happy and satisfied ... not feeling guilty for trying to purchase products from a company.

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