BotCon 2012 Hotel Reservation Update
Tuesday, December 13th, 2011 5:57PM CST
Categories: Event News, Collector's Club NewsPosted by: El Duque Views: 43,225
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To all BotCon attendees who are holding current reservations: There was a glitch in the hotel's reservation system as it was supposed to be taking one night's deposit when your made your reservation.
Per our contract with the hotel, they need to take this deposit by charging everyone's credit card for the first night's room and tax.
In order not to impact anyone's Christmas shopping, I have asked them to hold off making the charge until January 3, 2012.
In addition, this deposit will be refundable until April 9, 2012. If you cancel after April 9, 2012 your deposit will NOT be refunded.
If you are holding any rooms "in case someone needs them" we ask you to either turn the reservation over to another party, or to release them by January 2, 2012, as we still have other attendees who need to make room reservations. Again, all rooms being held will have a one night's deposit charged on January 3, 2012.
We apologize for any inconvenience this may cause you.
Thanks for your support,
Brian
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Posted by Counterpunch on December 13th, 2011 @ 6:21pm CST
My wife and I have done a lot of traveling to various hotels for work over the years and putting deposits down for our stays is not a common practice.
Also, there was no mention of this in the reservation form.
Unacceptable. The Hyatt F-ed up? Too bad. BotCon F-ed up? Too bad.
Posted by LiKwid on December 13th, 2011 @ 6:56pm CST
Counterpunch wrote:This is pretty F-ing not-OK.
My wife and I have done a lot of traveling to various hotels for work over the years and putting deposits down for our stays is not a common practice.
Also, there was no mention of this in the reservation form.
Unacceptable. The Hyatt F-ed up? Too bad. BotCon F-ed up? Too bad.
Agreed..This is an awkward moment to say the least..Just thought I would mention there are A BUNCH of hotels within less than a mile of the Hyatt..Just sayin..oh and they are a tad cheaper too...
Posted by Novascream on December 13th, 2011 @ 8:19pm CST
I'm also pretty sure that what they have done is illegal and actionable in a court of law. There was no mention of the need to pay a day in advance upfront, and giving us all less than 2 weeks to come up with the money is also unacceptable. If I end up losing my reservation because of this I will hold Botcon and Brian Savage personally and financially responsible for this!
I suggest we all send letters/emails/voice mails to Brian Savage, Botcon, The hotel, and Hasbro and let them know that this is totally unacceptable. What do other people think/feel? Is there a forum speciailly for this one topic at the moment? I couldn't find it.
Posted by dinogeist on December 13th, 2011 @ 11:38pm CST
I can only assume that the Botcon convention got the shaft/short straw this year with the worse convention dates in 2012. most likely due to the G.I Joe 2 movie & funpub/joe fans wanting a convention in 2012 as close to the opening theathre date of G.I Joe 2's movie as possible.
Honestly the April 2012 is the worst most horrible conventions dates for botcon. due to some TF fans like myself loving to see newer proto types at these botcon conventions.
needless to say hasbro's 2012 NYC toy fair is always in the 3rd week of february. toyfair usually shows off newer TF proto types & package mock up. 2 months in april is too short of a time for hasbro to have that many newer TF proto types that they didn't show already at toyfair.
at best SDCC & NYCC will show more proto types & package mock ups than botcon 2012. similar in vein & mirrored to last year 2011.
Posted by Rodimus Prime on December 14th, 2011 @ 8:32pm CST
Counterpunch wrote:This is pretty F-ing not-OK.
My wife and I have done a lot of traveling to various hotels for work over the years and putting deposits down for our stays is not a common practice.
Also, there was no mention of this in the reservation form.
Unacceptable. The Hyatt F-ed up? Too bad. BotCon F-ed up? Too bad.
Yeah, I agree. I had to shuffle around some financial planning because of this, even if it's only $150. They shouldn't hold us responsible for their oversight. Is there anything we can do to let them know our satisfaction?
Also, last year was my first BotCon, and I enjoyed a lot of it. This year if I end up going I will go only for the exclusives and maybe a couple of panels. The dealer room? Not so much, unless they have some really cool exclusive figures.
For anyone whose first time it would be, definitely go with the Primus package. You only have 1 chance to go to your first BotCon, and that's the right way to do it.
Posted by Kibble on December 14th, 2011 @ 10:48pm CST
Posted by Counterpunch on December 15th, 2011 @ 7:23am CST
Kibble wrote:I dunno, I can see why they'd do it considering so many people book a reservation with only half a notion of actually keeping it. There are a lot of people willing to book and actually keep that reservation being left in the dark. The only thing shady I see is saying you can't cancel and be refunded after 4/9. Most that would cancel at that point would be due to unforeseen circumstances, not because they're still deciding.
Do you do a lot of traveling with frequent hotel stays?
Because this doesn't happen. We did not have to put a deposit down when we stayed at a shitty ole' Best Western at $60 a night. We did not have to put down a deposit when we stayed at the Grand Bohemian at $400 a night for our wedding.
If they had been upfront on it, I would have been like, "Well, this is dildos, much like everything BotCon does these days but whatever." But they fu cked up. They can suck it up.
It's not my job as as third party to their contract to fulfill their obligations.
F' that.